Consumer Services Guide (CSG)

Consumer Services Guide (CSG) Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
 

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Records Found: 73

  • Sacramento County District Attorney
    Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems.

  • Safe Drinking Water Hotline, (EPA)
    The hotline answers questions on the Safe Drinking Water Act, rules and regulations, and consumer questions.

  • San Bernardino County Center for Dispute Resolution
    Center for Dispute Resolution will try to resolve problems between two parties. Decisions are not binding. Can also provide small claims court procedural advice.

  • San Diego City Attorney
    Investigates and prosecutes consumer fraud, false or misleading advertising, unlawful business practices and environmental pollution violations.

  • San Francisco District Attorney
    Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud.

  • San Francisco Medical Society
    Contact about complaints regarding medical services received from doctors, questions about ethics and insurance problems. Provides information about medical services, referrals to physicians, mediation and peer review.

  • San Francisco Neighborhood Legal Assistance Foundation
    Legal assistance for low-income S.F. residents with problems in housing, public benefits, welfare, Social Security, employment, and domestic violence. Legal staff will evaluate consumer calls and make appropriate referals. There is no charge for eligible clients. Persons with government benefit problems can be seen in the office between 9 - 12. Persons with other legal problems or questions should call for an appointment. Formerly known…

  • San Francisco Rent Stabilization and Arbitration Board (Rent Board)
    Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F.

  • San Francisco State University Legal Referral Center
    Information and referral; assists clients in handling their own legal problems. Staff specialize in landlord/tenant, small claims court procedures, consumer rights, domestic relations and labor law. An attorney is available by appointment a few days each month ($10 for one half-hour).

  • San Francisco Tenants Union
    Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours.

  • San Mateo County Bar Association
    Recorded information on legal subjects of public interest.

  • San Mateo County District Attorney
    Recorded message with instructions for filing consumer complaints.

  • Santa Clara Center for Occupational Safety and Health
    Provides information on occupational safety and health hazards and training on occupational health and safety at work sites, high schools and vocational schools; it also conducts ESL classes.

  • Santa Clara County District Attorney
    Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. Provides information and referral; landlord/tenant information also available. Offices in San Jose.

  • Santa Cruz County District Attorney
    Advises on buyer-seller disputes; provides legally-binding mediation/arbitration and investigates and prosecutes consumer fraud, misleading advertising and unfair business practices.

  • Santa Monica City Attorney
    Provides free services to Santa Monica residents whose rights have been violated by Santa Monica businesses. Santa Monica residents experiencing problems in other locations will be referred to the appropriate agency.

  • SaveOnPhone
    Free long distance comparison service that also sells long distance services.

  • Seafood Inspection Program (DOC)
    The National Oceanic and Atmospheric Administration (NOAA) oversees fisheries management in the United States, and through the 1946 Agricultural Marketing Act, provides a voluntary inspection service to the industry. The NOAA Seafood Inspection Program offers a variety of professional inspection services which assure compliance with all applicable food regulations. In addition, product quality evaluation, grading and certification services on a product lot basis are also…

  • Search to Involve Pilipino Americans (SIPA)
    Call for information and referrals for questions regarding telecommunications. Also provides social services.

  • Securities and Exchange Commission (SEC)
    Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public.

  • Securities Investor Protection Corporation
    SIPC maintains a special reserve fund authorized by Congress to protect investors at bankrupt brokerage firms. This site features information and tips, as well as an online claim center, which allows investors in liquidation proceedings to produce case-specific filing documents.

  • SEEDS Community Resolution Center
    Community mediation service for all kinds of disputes. Facilitates meetings. Small sliding-scale fee.

  • Self Help Access Center (SHAC)
    Assistance in preparing legal papers, information, and resources for low-income litigants. Days and Hours: Tuesday, Wednesday and Thursday 8:30 a.m. to 12 Noon.


  • Self Help for Hard of Hearing People (SHHH)
    The largest international consumer organization devoted to serving the interests of consumers with hearing loss through self help, advocacy, and education. Publications include information on hearing aids, cochlear implants, assistive listening devices, Americans with Disabilities Act, employment, travel, lip-reading, education, parenting, medical research, psychological stress and telephone and television strategies. Holds annual conventions and publishes "Hearing Loss: The Journal of Self Help for Hard of…

  • Self-Help for the Elderly
    A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a…

 
 
 

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