Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • U.S. PIRG (Public Interest Research Group)
    A nonprofit, non-partisan organization dedicated to serving as watchdog for the nation’s citizens and environment. Produces reports on campaign finance reform, consumer issues such as ATM rates and auto safety, and advocates for strong consumer safeguards in the areas of product safety and environmental issues. State chapters focus on more regionally important issues, but also mirror national concerns.

  • United Policyholders
    A nonprofit organization that provides information about insurance from the consumer’s point of view. They offer help in understanding your insurance policies, as well as tips for making a successful claim, especially after a natural disaster.

  • United States Access Board
    The Access Board is an independent Federal agency devoted to accessibility for people with disabilities. Created in 1973 to ensure access to federally funded facilities, the Board is now a leading source of information on accessible design. The Board develops and maintains design criteria for the built environment, transit vehicles, telecommunications equipment, and for electronic and information technology. It also provides technical assistance and training…

  • United States Coast Guard, (DHS)
    The United States Coast Guard is a military, multimission, maritime service and one of the nation’s five Armed Services. Its mission is to protect the public, the environment, and U.S. economic interests in the nation’s ports and waterways, along the coast, on international waters, or in any maritime region as required to support national security.

  • United States Patent and Trademark Office (DOC)
    The USPTO is a federal agency in the Department of Commerce. For over 200 years, the basic role of the USPTO has remained the same: to promote the progress of science and the useful arts by securing for limited times to inventors the exclusive right to their respective discoveries (Article 1, Section 8 of the United States Constitution). Under this system of protection new products…

  • United States Postal Inspection Service, (USPS)
    The mission of the United States Postal Inspection Service is to protect the U.S. Postal Service, its employees and its customers from criminal attack, and protect the nation’s mail system from criminal misuse.

  • United States Postal Service (USPS)
    In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website.

  • United States Secret Service: Office of Government Liaison & Public Affairs, (DHS)
    The United States Secret Service is mandated by statute and executive order to carry out two significant missions: protection and criminal investigations. The Secret Service protects the President and Vice President, their families, heads of state, and other designated individuals; investigates threats against these protectees; protects the White House, Vice President’s Residence, Foreign Missions, and other buildings within Washington, D.C.; and plans and implements security…

  • United Way of San Diego County
    United Way’s work is focused on the building blocks for a good life: * Education – Helping children and youth achieve their potential * Income – Promoting financial stability and independence * Health – Improving people’s health

  • Universal Service Administrative Company (USAC)
    The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund by the Federal Communications Commission (FCC). USAC administers Universal Service Fund (USF) programs for high cost companies serving rural areas, low-income consumers, rural health care providers, and schools and libraries. The Universal Service Fund helps provide communities across the country with affordable telecommunications services.

  • USDA - Meat and Poultry Hotline
    The USDA Meat and Poultry Hotline can answer your food safety questions. This toll-free telephone service, which began July 1, 1985, helps prevent foodborne illness By phone or on the Web, answers to your questions on... * Safe food storage, handling, preparation * Product dating * Product content * Power outages and much more! See Also: * USDA Hotline: A Food Safety Resource for Millions…

  • USDA Office of Communications
    Office of Communications provides leadership, expertise, counsel, and coordination for the development of communications strategies which are vital to the overall formulation, awareness and acceptance of U.S. Department of Agriculture programs and policies, and serves as the principal USDA contact point for the dissemination of consistent, timely information.

  • Utah - Attorney General
    The Utah Attorney General’s Division of Consumer Protection’s duty is to respond to consumer complaints, unfair and deceptive business practices, and provide consumer education. The Division has a three-pronged approach to consumer protection: education, registration, and enforcement.

  • Utah - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Utah - Department of Commerce, Division of Securities
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Utah - Department of Financial Institutions (DFI)
    The Department is responsible for chartering, regulating, supervising and examining state-chartered financial institutions. DFI also has jurisdiction over residential mortgage and consumer lending.

  • Utah - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Utah - Department of Motor Vehicles (DMV)
    Utah DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Utah DMV.

  • Utah - Public Service Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Utah - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

  • Utilities Commissions
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Utilities Consumers' Action Network (UCAN)
    The Utility Consumers’ Action Network is San Diego’s Non-Profit Utility Watchdog. UCAN protects consumers from abusive practices in the energy, gasoline, telecommunications, water and other areas.


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