Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 

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  • Washington - Attorney General
    The Washington Attorney General's Consumer Protection Program safeguards consumers from fraud and unfair business practices by: * Enforcing consumer protection and antitrust laws, recovering refunds for consumers and imposing penalties and injunctions on offending businesses. * Educating the public on issues such as identity theft and scams that target seniors, minorities and vulnerable populations. * Mediating complaints between consumers and businesses at no cost to…

  • Washington - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Washington - Department of Financial Institutions, Securities
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Washington - Office of the Commissioner of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Washington - Utilities and Transportation Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Washington - Weights and Measures Office, Dept. of Agriculture (WSDA)
    The WSDA Weights and Measures Program promotes marketplace equity in commercial transactions through testing and inspecting commercial devices, price verification, package inspection, public education, monitoring fuel quality, and investigating complaints.

  • Washington State - Department of Motor Vehicles (DMV)
    Washington State DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Washington State DMV.

  • Weights and Measures Offices
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

  • West County Community Services (WCCS)
    WCCS operates five critical social services departments serving thousands of youth, adults, and seniors every year. The program departments include: Counseling and Prevention, Adult and Youth Employment, Russian River Senior Resource Center, After School Programs and Emergency Food & Housing Services. Services are provided throughout the region, including Guerneville, Monte Rio, Forestville, Sebastopol, Occidental, Cazadero, and Santa Rosa.

  • West Virginia - Attorney General
    The West Virginia Attorney General’s Consumer Protection and Antitrust Divisions operate under the direction of one Deputy Attorney General. The Divisions are responsible for enforcing the West Virginia Consumer Credit and Protection Act, W. Va. Code § 46A-1-101 et seq.; the West Virginia Antitrust Act, W. Va. Code § 47-18-1 et seq.; and the Preneed Funeral Contracts Act, W. Va. Code § 47-14-1 et seq.…

  • West Virginia - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • West Virginia - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • West Virginia - Department of Motor Vehicles (DMV)
    West Virginia DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to West Virginia DMV.

  • West Virginia - Division of Banking
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • West Virginia - Public Service Commission
    West Virginia PSC supports and promotes a utility regulatory and transportation safety environment that balances the interests of all parties and pursues excellence through quality. They do so to ensure that reasonably priced and reliable utility services are available to all customers, and to increase business investment, job creation/retention, and the state’s overall economic competitiveness.

  • West Virginia - Securities Division
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • West Virginia - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

  • Wisconsin - Attorney General
    The Wisconsin Department of Justice Office of Consumer Protection primarily litigates cases that are referred to the department by other state agencies.

  • Wisconsin - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Wisconsin - Department of Agriculture, Trade and Consumer Protection
    The Wisconsin Department of Agriculture, Trade and Consumer Protection is the state’s primary consumer protection agency. The Bureau of Consumer Protection has broad authority to regulate unfair business practices. View the Consumer Protection webpage

  • Wisconsin - Department of Financial Institutions
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Wisconsin - Department of Motor Vehicles (DMV)
    Wisconsin DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Wisconsin DMV.

  • Wisconsin - Office of the Commissioner of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Wisconsin - Public Service Commission (Utilities Regulator)
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Wisconsin - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

 
 
 

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