Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • Mississippi - Secretary of State's Office, Business Regulation and Enforcement
    The Regulation and Enforcement Division of the Secretary of State’s Office serves a variety of business-related interests. The Division registers and regulates scrap metal dealers and processors, the pre-need funeral industry, and perpetual care cemeteries. We examine businesses subject to our jurisdiction (funeral homes, cemeteries, scrap metal dealers) and issue fines and suspensions for violations of state law and regulations. Regulation and Enforcement also implements…

  • Mississippi - Weights and Measures Office
    The Weights and Measures Division is charged with the responsibility of the calibration and testing of most scales and measurement equipment used in commerce and trade to ensure equity in the market place. In addition, the division provides training to inspectors on laws, rules and regulations administered by the division, emphasizing how enforcement is to be used to better serve the citizens of Mississippi. The…

  • Missouri - Attorney General
    The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers.

  • Missouri - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Missouri - Department of Insurance
    The mission of the Missouri Department of Insurance, Financial Institutions and Professional Registration is to efficiently and effectively encourage a fair and open market for consumer service industries. The Consumer Affairs Division: * Helps the public resolve complaints, provides information on insurance policies and investigates insurance fraud. * Provides insurance education and outreach activities to Missouri consumers.

  • Missouri - Department of Motor Vehicles (DMV)
    Missouri DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Missouri DMV.

  • Missouri - Division of Finance
    The Missouri Division of Finance regulates state-chartered banks, trust companies, consumer credit facilities, mortgage brokers, and savings and loan institutions.

  • Missouri - Public Service Commission
    The Missouri Public Service Commission regulates investor-owned electric, steam, natural gas, water and sewer and telephone companies. Its mission is to ensure Missouri consumers have access to safe, reliable and Color sealreasonably priced utility service while allowing those utility companies under our jurisdiction an opportunity to earn a reasonable return on their investment. The PSC also regulates manufacturers and retail dealers who sell new and…

  • Missouri - Securities Division
    The Secretary of State, through the Securities Division, is responsible for protecting Missouri investors from fraud and for ensuring that firms and individuals that sell securities comply with the securities laws in the state. The division enforces the Missouri Uniform Securities Act, also known as the "Blue Sky Law."

  • Missouri - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

  • Modesto Human Relations Commission
    The Human Relations Commission's primary responsibility is to make recommendations for furthering human relations in the community. This commission provides information and referrals concerning fair housing. The commission meets jointly with the Equal Opportunity/Disability Commission.

  • Moneywi$e
    MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached.

  • Montana - Attorney General
    The Office of Consumer Protection enforces Montana's consumer protection laws and regulations related to: * deceptive and misleading advertising, including "bait and switch" and false claims * unfair acts by a business, including changing a contract after a sale, abusive arbitration and debt collection misconduct * door-to-door sales * telemarketing, including running Montana's do-not-call list * car and truck sales and repair, including the New…

  • Montana - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Montana - Commissioner of Securities and Insurance
    The Commissioner of Securities and Insurance’s office is a criminal justice agency charged with protecting Montana’s consumers through insurance and securities regulation and also through informing the public about insurance and securities issues.

  • Montana - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Montana - Department of Motor Vehicles (DMV)
    The Motor Vehicle Division administers all driver license records and actions, including court-ordered suspensions and revocations; issues motor vehicles registrations and titles; licenses and controls motor vehicle dealers; inspects and verifies vehicle identification numbers; and provides training for county treasurers, vehicle dealers and financial institutions.

  • Montana - Division of Banking & Financial Institutions
    The mission of the Division of Banking and Financial Institutions is to protect Montanans by regulating state-chartered and licensed financial institutions under its supervision.

  • Montana - Public Service Commission (PSC)
    The Montana PSC is to ensure that public utilities in Montana provide adequate service to customers at reasonable rates. In its decisions, the commission tries to balance the interests of ratepayers who are concerned about utility costs with the utilities’ need to have the opportunity to earn a fair rate of return on their investment.

  • Montana - Weights and Measures Office
    The Weights and Measures Bureau responsibilities, mandated in Title 30, Chapter 12, and Title 82, Chapter 15, MCA, include licensing, inspecting, testing, and certifying all weighing or measuring devices used in commercial transactions in the State of Montana.

  • Morningstar
    Morningstar is a trusted source for insightful information on stocks, mutual funds, variable annuities, closed-end funds, exchange-traded funds, separate accounts, hedge funds, and 529 college savings plans

  • Motley Fool
    Offers stock quotes, news, charts and data, model portfolios, and personal finance advice.

  • Motorists Assurance Program (MAP)
    MAP is a comprehensive effort to improve service to auto repair customers and has been designed to assure customers consistent and high quality service.


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