Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.A | B | C | D | E | F | G | H | I | J | K | L | M | N
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Records Found: 109
- Cal-EPA
The California Environmental Protection Agency is charged with developing, implementing and enforcing the state's environmental protection laws that ensure clean air, clean water, clean soil, safe pesticides and waste recycling and reduction. They are at the forefront of environmental science, using cutting-edge research to shape the state's environmental laws. - Calaveras County Housing Repair Program
Calaveras County can assist low income individuals with low-interest loans, deferred loans, or other types of loans depending on your income level and need. You may qualify for a home repair loan even if you have been turned down by other lenders. - California - Athletic Commission
The California State Athletic Commission (CSAC) regulates professional boxing, professional and amateur kickboxing and professional mixed martial arts (MMA) throughout the state by licensing all participants and supervising the events. - California - Attorney General
The Attorney General represents the people of California in civil and criminal matters before trial courts, appellate courts and the supreme courts of California and the United States. The Attorney General also serves as legal counsel to state officers and, with few exceptions, to state agencies, boards and commissions. Exceptions to the centralized legal work done on behalf of the state are listed in Section… - California - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - California - Business, Transportation & Housing Agency
This site provides information and links to the 13 departments that this agency oversees, which include the Department of Financial Institutions, the Department of Corporations, the Department of Real Estate, the California Housing Finance Agency, and the Department of Housing and Community Development. - California - Department of Consumer Affairs
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. - California - Department of Corporations
The Department of Corporations licenses and regulates a variety of businesses that affect your life, including securities brokers and dealers, investment advisers and financial planners, and certain fiduciaries and lenders. They also regulate the offer and sale of securities, franchises and off-exchange commodities. - California - Department of Financial Institutions (DFI)
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - California - Department of Health Care Services
Provides referrals for and answers questions concerning care in hospitals, clinics, nursing homes or with home health agencies. - California - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - California - Department of Managed Care
The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time. - California - Department of Motor Vehicles (DMV)
Contact if you have a complaint against a used or new car dealer concerning registration and sales or warranty repair problems. For service warranties, see the Federal Trade Commission or the Department of Insurance. DMV also regulates driving schools, dismantlers and registration service providers. For a referral to a DMV investigator, contact your local DMV office. - California - Department of Real Estate
Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. - California - Housing Finance Agency (CHFA)
CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. - California - Legislative Counsel
Founded in 1913, the Office of Legislative Counsel is a nonpartisan public agency that drafts legislative proposals, prepares legal opinions, and provides other confidential legal services to the Legislature and others. The office also provides computer services, data networking, and related customer services to the Legislature. This site features information on current and past legislative bills in the state of California. You can use this… - California - Office of Real Estate Appraisers (OREA)
OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers. - California - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - California Air Resources Board
Handles complaints about smog devices and controls; provides research on the environment. Calls returned within four hours. - California Center for Law and the Deaf
Provides legal advice and assistance for deaf and hearing-impaired clients in areas of discrimination, accessibility and accommodations. Areas include the workplace, public facilities, special education, media, emergency information and telecommunications access. Handles individual and class action suits. The California Center for Law and the Deaf (CalCLAD), established in December, 1978, is committed to the protection and advancement of the legal rights of deaf and hard-of-hearing… - California Community Dispute Services (CaCDS)
CaCDS is an independent, non-profit organization that strives to reduce community disorder and individual conflict arising from minor misdemeanor crimes, civil complaints and civil suits. We make a positive impact on the justice system by relieving the system of the types of cases it was not designed to handle and by helping to reduce the excessive workload that strains justice systems resources. CaCDS also performs… - California Department of Community Services and Development (CSD)
Community Services & Development (CSD) is a state department of the California Health and Human Services Agency. CSD administers federal programs to help low-income families achieve and maintain self-sufficiency, meet their home energy needs, and reside in housing free from the dangers of lead hazards. In addition, CSD administers a state-funded Naturalization Services Program that assists legal permanent residents to obtain citizenship. CSD works with… - California Department of Consumer Affairs Complaint Resolution Program
IThe Complaint Resolution Program is responsible for processing all consumer complaints that are filed against California businesses that are regulated by the following bureaus: Automotive Repair, Cemetery and Funeral, Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, Security and Investigative Services, and Hearing Aid Dispensers. This Program works to promote a mutually acceptable resolution between disputing parties. The representative can propose terms to settle… - California Department of Food and Agriculture
The California Department of Food and Agriculture's programs are continually being developed to support improved quality assurance, production and on-farm food safety management practices. The department continues to strengthen pest and disease prevention activities and enhance the ability to respond to emergencies that threaten California and impact foreign trade. Efforts to promote marketing strategies that expand exports as well as domestic consumption are underway. Among… - California Franchise Tax Board
This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.
Nonrefundable Renter's Credit is a…
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