Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • Alliance to Save Energy
    The Alliance to Save Energy offers consumers all the information they need to save money, increase comfort, and even reduce pollution through energy efficiency. - Cut your home utility bills — freeing money for other things. - Increase your comfort. - Reduce pollution and greenhouse gas emissions. - Increase national security. - Relax while energy-efficient technologies and products continue producing these benefits for you day…

    AlterNet is an online magazine featuring public-interest content, non-mainstream news, and advocacy efforts.

  • Alzheimer's Association
    This association provides counsel and support, accurate information, and professional education. There are many support systems, including safety services such as a 24-hour toll-free emergency crisis line. In addition, the Alzheimer’s Association provides a contact center with 24 hour, seven days a week providing information and referral to anyone with questions or concerns about memory problems, dementia, or Alzheimer’s disease. The toll-free number is (800)…

  • American Association for People with Disabilities (AAPD)
    This non-profit agency provides resources that help people with disabilities receive the economic and social fairness and political freedom that they deserve. The website also contains links to a vast amount of national, state, and local programs that will aid people with disabilities.

  • American Association of Retired Persons (AARP)
    AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services.

  • American Association on Health and Disability (AAHD)
    Through research, advocacy, and education, this organization aims to prevent the disabled from receiving secondary disabilities. AAHD’s workshops, conferences, and newsletters help the public become aware of important facts and information. The website also recommends how to contact your local senator or congressman about disability related programs. Many other links and resources are also found online.

  • American Association on Intellectual and Developmental Disabilities (AAIDD)
    AAIDD promotes progressive policies, sound research, effective practices and universal human rights for people with intellectual and developmental disabilities.

  • American Bankers Association
    Industry group site contains a lot of information for consumers and calculators to help you figure mortgage, auto, and college loan rates.

  • American Bar Association - Consumer's Guide to Legal Help on the Internet
    This site is run by the American Bar Association and provides information about how and where to find free legal help, advice about hiring a lawyer, what to do if you have trouble with your lawyer, and more.

  • American Board of Medical Specialties (ABMS)
    ABMS database provides certification information for doctors nationwide.

  • American Cancer Society
    This nationwide health organization is dedicated to preventing and treating people who suffer from cancer through research, education, advocacy, and service. The many resources, programs, and services provided by this organization include a 24 hour hotline that is handled by professionals who can answer your questions, and an email service found on the website that can also help you. Also found online is the location…

  • American Civil Liberties Union (ACLU)
    The ACLU is our nation’s guardian of liberty. We work daily in courts, legislatures and communities to defend and preserve the individual rights and liberties guaranteed to every person in this country by the Constitution and laws of the United States. Our job is to conserve America’s original civic values - the Constitution and the Bill of Rights. (For all other states, please visit the…

  • American Council of the Blind (ACB)
    This is a membership organization that provides many services to the blind. These include toll free information and referral on many topics concerning blindness, scholarship assistance to college and graduate students who are visually impaired, public education and training, a national legislative hotline, and assistance with finding employment. The website also includes resource links and information regarding current issues and support options.

  • American Council on Consumer Interests (ACCI)
    The leading consumer policy research and education organization consisting of a world wide community of researchers, educators and related professionals dedicated to enhancing consumer well-being. A major goal is to advance consumer knowledge by identifying issues, stimulating research, promoting education, and informing policy.

  • American Council on Science and Health (ACSH)
    A consumer education consortium concerned with issues related to food, nutrition, chemicals, pharmaceuticals, lifestyle, the environment and health. ACSH is an independent, nonprofit, tax-exempt organization.

  • American Diabetes Association (ADA)
    This non-profit organization provides diabetes research, information, and advocacy. It is dedicated to preventing and curing the disease and making the lives of the people who have it better. Besides providing many public service programs including a toll-free telephone and email hotline, a brochure and resource guide, this organization also puts out events and annual reports. Find the location of the ADA office nearest you…

  • American Disabled for Attendant Programs Today (ADAPT)
    ADAPT is a national grass-roots community that organizes disability rights activists to engage in nonviolent direct action, including civil disobedience, to assure the civil and human rights of people with disabilities to live in freedom.

  • American Foundation for the Blind (AFB)
    This national non-profit organization addresses the key issues facing blind Americans. The website provides resources and related links about employment, independent living, literacy, and technology for the blind.

  • American Medical Association
    Features "Doctor Finder" database to help you find a doctor or check if your doctor's license is current. Also contains lots of health and fitness information for you and your family.

  • American Savings Education Council (ASEC)
    Links to helpful sites about saving.

  • American Society of Travel Agents (ASTA)
    The American Society of Travel Agents’ mission is to enhance the professionalism and profitability of member agents through effective representation in industry and government affairs, education and training, and by identifying and meeting the needs of the traveling public.

  • Americans with Disabilities Act (ADA) Information Line, (DOJ)
    The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line. This service permits businesses, State and local governments, or others to call and ask questions about general or specific ADA requirements including questions about the ADA Standards for Accessible Design. ADA specialists are available Monday through Friday from 9:30 AM until 5:30 PM (eastern time)…

  • Animal and Plant Health Inspection Service (USDA)
    APHIS is responsible for protecting and promoting U.S. agricultural health, administering the Animal Welfare Act, and carrying out wildlife damage management activities.

  • Antitrust Division, (DOJ)
    The mission of the Antitrust Division is to promote economic competition through enforcing and providing guidance on antitrust laws and principles.

  • API Legal Outreach
    API Legal Outreach's mission is to promote culturally and linguistically appropriate services for the most marginalized segments of the API community. Their work is currently focused in the areas of domestic violence, violence against women, immigration and immigrant rights, senior law and elder abuse, human trafficking, public benefits, and social justice issues.


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