Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Washington

These are the results for consumer specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Information

• Bureau of Land Management - DOI
  The Bureau of Land Management (BLM), an agency within the U.S. Department of the Interior, administers 261 million surface acres of America’s public lands, located primarily in 12 Western States. The BLM sustains the health, diversity, and productivity of the public lands for the use and enjoyment of present and future generations. (Washington, DC)
  
• Center for Science in the Public Interest (CSPI)
  The nonprofit organization conducts research, education, and advocacy on nutrition, health, food safety, and related issues as well as publishes the monthly Nutrition Action Healthletter, among other publications. (Washington, DC)
  
• Center for Study of Responsive Law
  The Center for Study of Responsive Law is a nonprofit Ralph Nader organization that supports and conducts a wide variety of research and educational projects to encourage the political, economic and social institutions of this country to be more aware of the needs of the citizen-consumer. The Center publishes a variety of reports on a number of public interest issues. If you are interested in… (Washington, DC)
  
• Center for the Study of Services
  Books, pamphlets and services help consumers select doctors, hospitals, health plans, and get good prices on new cars. Publications also help consumers shop for good prices and desired features in big-ticket products such as audio-video, major appliances, sporting goods, tires, home-office, etc. (Washington, DC)
  
• Civil Rights Division, (DOJ)
  The Civil Rights Division of the Department of Justice, created in 1957 by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex, disability, religion, familial status and national origin. Contact… (Washington, DC)
  
• Congress Watch
  A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. Congress Watch champions consumer interests before the U.S. Congress and serves as a government watchdog. They lobby to strengthen health, safety and environment protections; demand an end to corporate subsidies; fight to preserve citizen access to the courts to… (Washington, DC)
  
• Consumer & Governmental Affairs Bureau (CGB), (FCC)
  Public inquiries, informal complaints, cable, radio, satellite, telephone, television and wireless. (Washington, DC)
  
• Consumer Federation of America (CFA)
  The Consumer Federation of America (CFA) is an association of non-profit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors. Founded in 1972, the foundation has a three fold mission: to assist state and local… (Washington, DC)
  
• Consumer Financial Protection Bureau (CFPB)
  The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,… (Washington, DC)
  
• Consumer Financial Protection Bureau (CFPB)
  The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,… (Washington, DC)
  
• Consumer Protection Division (FDIC)
  The FDIC handles questions about deposit insurance coverage and complaints about FDIC-insured state banks which are not members of the Federal Reserve System. (Washington, DC)
  
• Consumer Response Center, (FTC)
  The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. Contact the FTC to get free information on consumer issues. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law… (Washington, DC)
  
• Consumer Watchdog
  Consumer Watchdog, formerly the Foundation for Taxpayer and Consumer Rights, is a nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. We deploy an in-house team of public interest lawyers, policy experts, strategists, and grassroots activists to expose, confront, and change corporate and political injustice every day, saving Americans billions… (Washington, DC)
  
• Customs and Border Protection, (DHS)
  U.S. Customs and Border Protection, Department of Homeland Security, established the CBP officer and Agriculture Specialist positions to serve at the Nation’s ports of entry and provide the American public, travelers and the international trade community with “one face at the border.” (Washington, DC)
  
• Department of Education (ED)
  The U S. Department of Education is the agency of the federal government that establishes policy for, administers, and coordinates most federal assistance to education. It assists the president in executing his education policies for the nation and in implementing laws enacted by Congress. The Department's mission is to serve America's students -- to ensure that all have equal access to education and to promote… (Washington, DC)
  

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