Updated: September 18 2019

Consumer Financial Protection Bureau (CFPB)

The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.

Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they:
- Conduct rule-making, supervision, and enforcement for Federal consumer financial protection laws
- Restrict unfair, deceptive, or abusive acts or practices
- Take consumer complaints
- Promote financial education
- Research consumer behavior
- Monitor financial markets for new risks to consumers
- Enforce laws that outlaw discrimination and other unfair treatment in consumer finance

Primary Address

Consumer Financial Protection Bureau (CFPB)
1700 G Street, NW,
Washington DC, DC 20552
Phone: (855) 411-CFPB (2372)
Web: http://www.consumerfinance.gov

Region(s) Served
  • National
Related Programs

    mortgage, housing, credit cards


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