Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Washington

These are the results for consumer specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.

 < 1 2 3 4 5 >  Last ›

Complaint Assistance

• Office of The Real Estate Settlement Procedures Act (RESPA) (HUD)
  Provides information about The Real Estate Settlement Procedures Act (RESPA), a consumer protection statute first passed in 1974. The purposes of RESPA are 1. to help consumers become better shoppers for settlement services and 2. to eliminate kickbacks and referral fees that unnecessarily increase the costs of certain settlement services. Provides information about RESPA's required disclosures and enforcement, how to file a complaint and others. (Washington, DC)
  
• Securities and Exchange Commission (SEC)
  Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. (Washington, DC)
  

Computers and Internet

• Center for Democracy and Technology
  The Center for Democracy and Technology is a non-profit public interest organization working to keep the Internet open, innovative, and free. With expertise in law, technology, and policy, CDT seeks practical solutions to enhance free expression and privacy in communications technologies. CDT is dedicated to building consensus among all parties interested in the future of the Internet and other new communications media. (Washington, DC)
  

Consumer Agencies

• Appleseed
  A non-profit network of 17 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we… (Washington, DC)
  

Consumer Information

• Administration on Aging
  Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies. (Washington, DC)
  
• American Association for People with Disabilities (AAPD)
  This non-profit agency provides resources that help people with disabilities receive the economic and social fairness and political freedom that they deserve. The website also contains links to a vast amount of national, state, and local programs that will aid people with disabilities. (Washington, DC)
  
• Americans with Disabilities Act (ADA) Information Line, (DOJ)
  The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line. This service permits businesses, State and local governments, or others to call and ask questions about general or specific ADA requirements including questions about the ADA Standards for Accessible Design. ADA specialists are available Monday through Friday from 9:30 AM until 5:30 PM (eastern time)… (Washington, DC)
  
• Antitrust Division, (DOJ)
  The mission of the Antitrust Division is to promote economic competition through enforcing and providing guidance on antitrust laws and principles. (Washington, DC)
  
• Appleseed
  A non-profit network of 17 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we… (Washington, DC)
  
• Aviation Consumer Protection Division and Enforcement
  The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. The… (Washington, DC)
  
• Beehive
  A site with information and resources about money, health, jobs, school and family. (Washington, DC)
  
• Better Hearing Institute
  This non-profit organization educates the public about hearing-loss and its prevention. Its many services and programs include a call center which answers questions about hearing loss and brochures about certain subjects. The website also contains a list of resources and important information about hearing loss. (Washington, DC)
  
• Bureau of Citizenship and Immigration Services (BCIS), (DHS)
  The USCIS is responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities. These functions include: adjudication of immigrant visa petitions; adjudication of naturalization petitions; adjudication of asylum and refugee applications; adjudications performed at the service centers, and all other adjudications performed by the INS. Please visit the website for more information regarding the department. (Washington, DC)
  
• Bureau of Engraving and Printing (BEP), (DOTT)
  The mission of the Bureau of Engraving and Printing (BEP) is to serve as the Federal Government's most secure and efficient source of vital Government securities. The Bureau manufactures the financial and other securities of the United States. Accordingly, the Bureau designs, prints, and furnishes a large variety of security products, including Federal Reserve notes, U.S. postage stamps, Treasury securities, identification cards, naturalization certificates, and… (Washington, DC)
  
• Bureau of Indian Affairs - DOI
  The Bureau of Indian Affairs (BIA) responsibility is the administration and management of 55.7 million acres of land held in trust by the United States for American Indians, Indian tribes, and Alaska Natives. There are 562 federal recognized tribal governments in the United States. Developing forestlands, leasing assets on these lands, directing agricultural programs, protecting water and land rights, developing and maintaining infrastructure and economic… (Washington, DC)
  

 < 1 2 3 4 5 >  Last ›