Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • Center for Food Safety and Applied Nutrition Information Line, (HHS)
    CFSAN, in conjunction with the Agency's field staff, is responsible for promoting and protecting the public's health by ensuring that the nation's food supply is safe, sanitary, wholesome, and honestly labeled, and that cosmetic products are safe and properly labeled. The Center provides services to consumers, domestic and foreign industry and other outside groups regarding field programs; agency administrative tasks; scientific analysis and support; and…

  • Center for Independent Living (CIL)
    A non-profit agency that provides services to people with disabilities so that they may live independently in their communities.

  • Center for Nutrition Policy and Promotion (USDA)
    The Center for Nutrition Policy and Promotion is the focal point within USDA where scientific research is linked with the nutritional needs of the American public. The Center for Nutrition Policy and Promotion carries out its mission by: * Developing and coordinating nutrition policy within the USDA * Assessing the cost-effectiveness of government-sponsored nutrition programs on food consumption, food expenditures, food-related behavior, and nutritional status…

  • Center for Science in the Public Interest (CSPI)
    The nonprofit organization conducts research, education, and advocacy on nutrition, health, food safety, and related issues as well as publishes the monthly Nutrition Action Healthletter, among other publications.

  • Center for Social Advocacy
    The Center for Social Advocacy is a 501(c)(3) incorporated nonprofit organization founded in 1969 and they are one of San Diego’s oldest civil and human rights organizations. They have stood as advocates for fair housing and mediated tenant/landlord issues, and still do so today. Other issues the Center for Social Advocacy addresses include: hate crime prevention, civil rights of first generation immigrants, human trafficking, youth…

  • Center for Study of Responsive Law
    The Center for Study of Responsive Law is a nonprofit Ralph Nader organization that supports and conducts a wide variety of research and educational projects to encourage the political, economic and social institutions of this country to be more aware of the needs of the citizen-consumer. The Center publishes a variety of reports on a number of public interest issues. If you are interested in…

  • Centers for Disease Control and Prevention (CDC)
    Information about public health, disease, injury and disability. This site also includes health information for international travelers.

  • Centers for Medicare & Medicaid Services (CMS)
    The Centers for Medicare & Medicaid Services (CMS) ten Field offices reorganized in February 2007 moving from a geography-based structure to a Consortia structure based on the Agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The intent of the new structure is to improve performance through uniform…

  • CharityWatch
    CharityWatch (formerly the American Institute of Philanthropy) is a nationally prominent charity watchdog service whose purpose is to help donors make informed giving decisions.

  • ChexSystems
    ChexSystems provides information to financial institutions about the history of individual consumer checking accounts that were closed for cause. To obtain information regarding your listing, call the number below, or send your full name (printed), addresses for the last five years, Social Security number and drivers license number to the below address.

  • City of Bakersfield's Fair Housing Division
    The Economic Development Division administers the Community Development Block Grant, HOME Investment Partnership Program, and Emergency Solutions Grant. We also provide staff assistance to the Bakersfield Redevelopment Successor Agency and Oversight Board, and the Historic Preservation Commission. We work to assist in the creation of new affordable housing and rehabilitate existing housing stock with community partners, we partner with local organizations to provide community services,…

  • City of Santa Rosa - Department of Economic Development and Housing
    The Department of Economic Development and Housing of the City of Santa Rosa administers a variety of programs to facilitate a positive business climate and encourage the development of existing and emerging industry clusters; effectively manage the community’s parking assets; revitalize blighted and economically disadvantaged areas; and develop and administer a variety of affordable housing programs.

  • Civil Justice Network
    The Civil Justice Network works to increase the delivery of legal services to Maryland, Washington D.C. and Virginia clients of low and moderate income through a network of solo, small firm and community based lawyers who share a common commitment to increasing access to justice through traditional and non-traditional means. Civil Justice, Inc. was established in 1998 to meet the legal needs of individuals on…

  • Civil Rights Division, (DOJ)
    The Civil Rights Division of the Department of Justice, created in 1957 by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex, disability, religion, familial status and national origin. Contact…

  • Civil Rights Office
    Investigates complaints (preferably in writing) about civil rights issues.

  • Coalition Against Insurance Fraud
    A broad-based coalition of insurance companies, consumer groups, and government organizations working to implement new and existing laws and regulations that will directly and indirectly prevent or deter insurance fraud. The site offers consumer tips, news on insurance fraud, and regulatory and legislative news.

  • Coalition for Humane Immigrant Rights of Los Angeles (CHIRLA)
    Information and referral for immigrant rights and services. Runs several projects relating to workers’ rights, legal services, citizenship, community and human relations. Also operates empowerment training programs for domestic workers and day laborers.

  • Colorado - Attorney General
    As chief legal counsel to state government, the Attorney General is responsible for protecting the public interest, but does not serve as legal counsel or adviser to individual citizens. The Attorney General's Office is neither authorized nor able to provide legal advice, interpretation or counsel to private citizens. The Attorney General's Office provides general legal information on its web site as a courtesy to Colorado…

  • Colorado - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Colorado - Division of Motor Vehicles (DMV)
    Colorado DMV fulfills its statutory obligations with the highest level of customer service and in the most cost effective manner possible for the benefit of the citizens of Colorado.

  • Colorado - Division of Securities
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Colorado - Office of Consumer Counsel
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Colorado - Public Utilities Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Colorado - State Bank Commissioner
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Colorado - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…


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