Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • Consumer Watchdog
    Consumer Watchdog, formerly the Foundation for Taxpayer and Consumer Rights, is a nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. We deploy an in-house team of public interest lawyers, policy experts, strategists, and grassroots activists to expose, confront, and change corporate and political injustice every day, saving Americans billions…

  • Consumer World
    Links to more than 2,000 consumer resources.

  • Consumers for Auto Reliability And Safety (CARS)
    Information about California’s lemon law, updates on changes to auto safety laws, as well as links to sites about auto safety and how to avoid buying a lemon.

  • Consumers Union
    Publisher of Consumer Reports magazine and books comparing products and services. Works on legislation concerning health care, the environment, auto insurance reform and housing. Does not handle individual complaints but does offer referrals.

  • Consumers' Checkbook
    Our purpose is to provide consumers information to help them get high quality services and products at the best possible prices. We are supported entirely by subscription payments and donations from individual consumers who subscribe to our magazines, and by fees for our information services and books. We do not accept support from businesses and our publications carry no advertising.

  • Contra Costa County District Attorney
    Offers a limited mediation service; refers complaints it can’t handle to the appropriate agency.

  • Contractors State License Board (CSLB)
    Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses.

  • Council On Aging, Legal Services (COA)

    Legal assistance for seniors 60 years of age and older. Bilingual (Spanish-English).

  • County of Del Norte - Housing Rehabilitation Dept.
    Home Repair Assistance: Through various programs, Del Norte County provides funds to assist homeowners to maintain and/or improve their properties. Contesting Your Assessed Property Value: Since any increase or decrease in assessed value will impact the amount of taxes you pay, it is very important to contact the Assessor’‘s Office if you feel that the assessed value exceeds the market value of your property. Property…

  • County of Los Angeles District Attorney's Office
    Conducts civil and criminal prosecutions under California consumer protection and antitrust laws where business practices affect the general public. Does not handle individual consumer complaints; see the Los Angeles County Department of Consumer Affairs, above, or the Los Angeles Dispute Settlement Service.

  • Courage Center
    This organization offers more than seventy programs and services on topics including rehabilitation, mental health, and community living for disabled residents living in Minnesota. The website also lists other resources, disability-related facts and news, and upcoming events.

  • Court Reporters Board
    The mission of the Court Reporters Board is to protect the public health, safety and welfare by ensuring the integrity of judicial records through oversight of the court reporting profession. The CRB carries out this mission by testing, licensing and disciplining court reporters, and by recognizing the schools of court reporting that meet state curriculum standards.

  • Credit Scoring Site
    The Credit Scoring Site examines credit industry policy not to make credit scores available to consumers.

  • Customer Assistance Group, (DOT)
    The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the federal branches and agencies of foreign banks. Headquartered in Washington, D.C., the OCC has four district offices plus an office in London to supervise the international activities of national banks. The OCC’s nationwide staff of examiners conducts on-site reviews of national banks and provides sustained…

  • Customs and Border Protection, (DHS)
    U.S. Customs and Border Protection, Department of Homeland Security, established the CBP officer and Agriculture Specialist positions to serve at the Nation’s ports of entry and provide the American public, travelers and the international trade community with “one face at the border.”


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