Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


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  • L.A. Center for Law and Justice
    Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency.

  • LA County 211
    211 LA County is dedicated to providing an easy-to-use, caring, professional source of guidance, advocacy, and 24/7 per week access to a comprehensive range of human services to the people of Los Angeles County. Their goal is to improve the quality of life for all residents of Los Angeles County by helping them to locate, access and effectively use essential community health and human services.

  • La Luz Bilingual Center Of Sonoma Valley
    La Luz is a non-profit organization dedicated to helping immigrants succeed in Sonoma Valley. La Luz provides education, employment-related guidance and referrals, social and family counseling, and other support services designed to assist our clients in overcoming barriers and becoming more fully integrated into our community.

  • La Raza Centro Legal
    La Raza Centro Legal is a community-based legal organization dedicated to empowering Latino, immigrant and low-income communities of San Francisco to advocate for their civil and human rights. We combine legal services, organizing, advocacy, and social services to build grassroots power and alliances towards creating a movement for a just society.

  • Lakewood City - Fair Housing Information
    Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations

  • Landscape Architects Technical Committee
    The Landscape Architects Technical Committee (LATC), under the purview of the California Architects Board (CAB), was created by the California Legislature to protect the health, safety, and welfare of the public by establishing standards for licensure and enforcing the laws and regulations that govern the practice of landscape architecture in California. It is one of the numerous boards, bureaus, commissions, and committees within the Department…

  • Laurent Clerc National Deaf Education Center
    The Laurent Clerc National Deaf Education Center at Gallaudet University provides information, training, and technical assistance for parents and professionals to meet the needs of children who are deaf or hard of hearing. Their mission is to improve the quality of education afforded to deaf and hard of hearing students from birth to age 21 throughout the United States.

  • Lawyers' Committee for Civil Rights of the San Francisco Bay Area
    Runs a legal clinic to represent indigent refugees seeking asylum in San Francisco. Also runs a civil legal clinic by appointment only. Other services include advice and referral, negotiation, administrative and legislative advocacy, litigation, public education and coalition building.

  • Learning Disabilities Association of America (LDA)
    This non-profit organization educates individuals with learning disabilities and their parents about their individual disabilities, creates public awareness by spreading information, helps people find career opportunities and promotes education and training. The wide array of services provided include helping develop school programs, and publishing materials for adults with learning disabilities. Many resources and topics concerning learning disabilities are found online. You can also find the…

  • Legal Aid Foundation of Los Angeles (LAFLA)
    As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when…

  • Legal Aid of Marin County
    Legal Aid’s mission is to improve social justice, economic equity, and opportunity and to assure due process and equal protection of the law by providing low-income and vulnerable Marin residents (children, seniors, immigrants, people with disabilities, and the homeless) with access to high-quality, effective legal services, including direct representation and pro per support services, and through affirmative litigation.

  • Legal Aid Society of San Diego Inc
    Provides legal services on issues involving juvenile court, criminal court, immigration, housing, Social Security, health, family law and some consumer issues.

  • Legal Aid Society of San Mateo County
    Legal Aid Society of San Mateo County provides free, quality civil legal services to San Mateo County’s low-income residents. Their advocacy has evolved with the times; they fought for civil rights in the 1960s and fair wages for farmworkers in the 1980s. Today their work encompasses more broad areas, you can visit their website for more information.

  • Legal Aid Society of Santa Clara County
    The Legal Aid Society of Santa Clara County (LAS) is a non-profit corporation founded in 1960 to provide free, civil legal services for those low-income persons unable to obtain access to the judicial system through other avenues. As Silicon Valley’s economy has grown, the unique diversity of the area has made the needs of families in poverty more complex. Their representation ensures that their clients…

  • Legal Assistance for Seniors
    Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old.

  • Legal Assistance to the Elderly
    Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.…

  • Legal Services of Northern California (LSNC)
    Since 1956, Legal Services of Northern California has provided quality legal services that empower the poor to identify and defeat the causes and effects of poverty. Its priorities include: - Support for Families - Enhancing Economic Stability - Safety, Stability and Health Care - Civil Rights - Serving Populations with Special Vulnerabilities

  • Little Tokyo Service Center
    Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units.

  • Los Angeles City Attorney
    Responsible for the civil and criminal enforcement of state consumer protection laws violated in the City of Los Angeles. Refers victims to appropriate investigative agencies. Also operates a dispute resolution program to assist individuals in resolving disputes.

  • Los Angeles County Bar Association
    The Los Angeles County Bar Association offers referrals to private attorneys for all areas of law. A Service representative can arrange a free 30 minute consultation with a qualified pre-screened attorney for members of the public. The phone number to call is (213) 243-1525. You can also visit

  • Los Angeles County Department of Consumer Affairs
    Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams.

  • Los Angeles County Medical Association
    Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review.

  • Los Angeles Housing + Community Investment Department (HCIDLA)
    Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases.

  • Louisiana - Attorney General
    The Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. This office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities. This office does not handle complaints regarding: utility companies, cable companies,…

  • Louisiana - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.


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