Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 414
- Puerto Rico - Office of the Commissioner of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Puerto Rico - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Rhode Island - Attorney General
The Consumer Protection Unit investigates and mediates consumer complaints concerning unfair and unlawful business practices and misleading advertising arising out of alleged violations of the Deceptive Trade Practices Act. The Consumer Unit is also responsible for enforcement of the Telephone Sales Solicitation Act (R.I. Gen. L. § 5-61-1, et seq.), a state law which requires most for-profit telemarketers calling within or into Rhode Island to… - Rhode Island - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Rhode Island - Department of Business Regulation
The Department's primary function is the implementation of state laws mandating the regulation and licensing of designated businesses, professions, occupations and other specified activities. The Department is composed of five divisions and Central Management, which includes the administrative, legal, and data operations sections. The respective divisions are: Banking, Securities, Commercial Licensing & Regulation, Racing and Athletics and Insurance. - Rhode Island - Insurance Regulation Division
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Riverside County District Attorney
Complaints are taken in writing. Call for a complaint form. Advice and referrals provided. Mediation services not available. - Sacramento County District Attorney
Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. - San Diego City Attorney
Investigates and prosecutes consumer fraud, false or misleading advertising, unlawful business practices and environmental pollution violations. - San Francisco District Attorney
Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud. - San Francisco Rent Stabilization and Arbitration Board (Rent Board)
Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. - San Francisco Tenants Union
Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. - San Mateo County District Attorney
The mission of the District Attorney’s Office is the prosecution of adult and juvenile offenders, to provide services to victims of crime, enforcement of consumer and environmental laws, provision of legal and investigative support to other law enforcement agencies, and dissemination of public information about law enforcement. - Santa Clara County District Attorney
Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. Provides information and referral; landlord/tenant information also available. Offices in San Jose. - Santa Cruz County District Attorney
Advises on buyer-seller disputes; provides legally-binding mediation/arbitration and investigates and prosecutes consumer fraud, misleading advertising and unfair business practices. - Santa Monica City Attorney
Provides free services to Santa Monica residents whose rights have been violated by Santa Monica businesses. Santa Monica residents experiencing problems in other locations will be referred to the appropriate agency. - Seafood Inspection Program
The National Oceanic and Atmospheric Administration (NOAA) oversees fisheries management in the United States, and through the 1946 Agricultural Marketing Act, provides a voluntary inspection service to the industry. The NOAA Seafood Inspection Program offers a variety of professional inspection services which assure compliance with all applicable food regulations. In addition, product quality evaluation, grading and certification services on a product lot basis are also… - SEEDS Community Resolution Center
SEEDS Community Resolution Center helps people find solutions to community issues and problems. They offer a variety of programs and services to residents and businesses in Alameda County. They cannot and do not provide legal advice. - Solano County District Attorney
The mission of the Solano County District Attorney’s Office is to seek and do justice by assisting law enforcement and other public agencies in the investigation of crimes, prosecuting only those crimes which can be proved beyond a reasonable doubt, ensuring a fair trial for those accused of crime as well as for victims and witnesses of crimes, advocating to the public and to the… - Sonoma County District Attorney
The Sonoma County District Attorney’s Office is dedicated to providing the members of the community with a safe place to live by holding the guilty accountable, protecting the innocent, and preserving the dignity of victims and their families. They shall seek truth and justice in a professional manner, while maintaining the highest ethical standards. - Sonoma County Legal Aid (SCLA)
Legal information and clinics in the areas of eviction, family law, child support and custody for Sonoma County residents with low incomes. All clinics are by appointment only. Bilingual (Spanish-English). Workshops Open To Anyone. - Sonoma County Sheriff
This department provides law enforcement, court security services and detention services to the citizens of Sonoma County. Helps with an eviction when a Writ of Possession has been issued by the Court in an Unlawful Detainer Action. - South Carolina - Attorney General
The South Carolina Attorney General’s Department of Consumer Affairs was established to regulate the consumer credit marketplace, to resolve any complaint arising out of the production, promotion or sale of consumer goods or services in South Carolina, whether or not credit is involved, and to promote a healthy competitive business climate with mutual confidence between buyers and sellers. - South Carolina - Attorney Generals Office Securities Section
The Securities Division of the Attorney General's office exists to ensure as fair a marketplace as possible in the trading of securities by protecting South Carolina investors from investment fraud, serving as a source of information for investors, regulating professionals in the securities industry and by providing a mechanism for registering complaints. - South Carolina - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Southeast Atlantic serves 34 southeastern Georgia counties and 4 southeastern South Carolina counties.
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