Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 414

    Consumer Protection


  • South Carolina - Commissioner of Banking
    The Office of the Commissioner of Banking regulates State chartered banks, savings banks, savings and loan associations, credit unions and trust companies. They determine compliance with the laws and regulations of the State of South Carolina and monitor the operations of these institutions.

  • South Carolina - Department of Insurance, Consumer Services
    The mission of the State of South Carolina Department of Insurance is to protect the insurance consumers, the public interest, and the insurance marketplace by ensuring the solvency of insurers; by enforcing and implementing the insurance laws of this State; and by regulating the insurance industry in an efficient, courteous, responsive, fair, and equitable manner.

  • South Carolina - Public Service Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • South Dakota - Attorney General
    The major responsibilities of the South Dakota Attorney General’s Division of Consumer Protection are: Investigate false, misleading, or deceptive trade practices; enforce consumer laws designed to protect the public and legitimate business community; enforce statutes relating to buying clubs, telephone solicitation, telemarketing, and sweepstakes; advise consumers of their basic rights under consumer laws; distribute consumer education materials; assist in the preparation of legislation designed to…

  • South Dakota - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • South Dakota - Division of Banking
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • South Dakota - Division of Insurance, Department of Commerce and Regulation
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • South Dakota - Public Utilities Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Tennessee - Attorney General
    The Tennessee Attorney General’s Office protects consumers and businesses from those who engage in unfair or deceptive business practices. The office is charged with enforcing the Tennessee Consumer Protection Act. These enforcement actions are brought on behalf of the Division of Consumer Affairs and in the name of the State of Tennessee. Although the Attorney General may seek restitution for consumers who have suffered ascertainable…

  • Tennessee - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Tennessee - Commissioner of Banks
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Tennessee - Department of Commerce and Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Tennessee - Regulatory Authority (Utilities)
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Texas - Attorney General
    The Attorney General for the State of Texas protects consumers and the legitimate business community by filing civil lawsuits under the Deceptive Trade Practices Act and other consumer protection statutes. Consumer Complaints filed with this agency may form the basis for an investigation into a company's business practices. In some cases, significant numbers of complaints about a business may give rise to legal action, not…

  • Texas - Banking Commissioner
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Texas - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Texas - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Texas - Public Utility Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • U.S. PIRG (Public Interest Research Group)
    A nonprofit, non-partisan organization dedicated to serving as watchdog for the nation’s citizens and environment. Produces reports on campaign finance reform, consumer issues such as ATM rates and auto safety, and advocates for strong consumer safeguards in the areas of product safety and environmental issues. State chapters focus on more regionally important issues, but also mirror national concerns.

  • United States Access Board
    The Access Board is an independent Federal agency devoted to accessibility for people with disabilities. Created in 1973 to ensure access to federally funded facilities, the Board is now a leading source of information on accessible design. The Board develops and maintains design criteria for the built environment, transit vehicles, telecommunications equipment, and for electronic and information technology. It also provides technical assistance and training…

  • United States Coast Guard, (DHS)
    The United States Coast Guard is a military, multimission, maritime service and one of the nation’s five Armed Services. Its mission is to protect the public, the environment, and U.S. economic interests in the nation’s ports and waterways, along the coast, on international waters, or in any maritime region as required to support national security.

  • United States Postal Inspection Service, (USPS)
    The mission of the United States Postal Inspection Service is to protect the U.S. Postal Service, its employees and its customers from criminal attack, and protect the nation’s mail system from criminal misuse.

  • United States Secret Service: Office of Government Liaison & Public Affairs, (DHS)
    The United States Secret Service is mandated by statute and executive order to carry out two significant missions: protection and criminal investigations. The Secret Service protects the President and Vice President, their families, heads of state, and other designated individuals; investigates threats against these protectees; protects the White House, Vice President’s Residence, Foreign Missions, and other buildings within Washington, D.C.; and plans and implements security…

  • USDA - Meat and Poultry Hotline
    The USDA Meat and Poultry Hotline can answer your food safety questions. This toll-free telephone service, which began July 1, 1985, helps prevent foodborne illness By phone or on the Web, answers to your questions on... * Safe food storage, handling, preparation * Product dating * Product content * Power outages and much more! See Also: * USDA Hotline: A Food Safety Resource for Millions…

  • USDA Office of Communications
    Office of Communications provides leadership, expertise, counsel, and coordination for the development of communications strategies which are vital to the overall formulation, awareness and acceptance of U.S. Department of Agriculture programs and policies, and serves as the principal USDA contact point for the dissemination of consistent, timely information.

 
 
 

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