Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 414
- Fair Credit Reporting Act (FCRA) and the Privacy of Your Credit Report
An excellent in-depth resource on the Fair Credit Reporting Act (FCRA), the first federal law to regulate the use of personal information by private businesses, prepared by the Electronic Privacy Information Center. - Fair Isaac Corporation (FICO)
Fair Isaacs Inc. is one of the largest and oldest creators of the consumer credit scoring models used by financial institutions to assess loan applicants' risk, offers very general information on credit scores. - Federal Bureau of Investigation (FBI), (DOJ)
The mission of the FBI is to protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners. The organization with these responsibilities has not always been called the FBI. - Federal Railroad Administration
FRA's Office of Safety promotes and regulates safety throughout the Nation's railroad industry. Inspectors specialize in the following five safety disciplines and promote numerous grade crossing and trespass-prevention initiatives: Hazardous Materials Motive Power and Equipment Operating Practices Signal and Train Control Track Highway-Rail Grade Crossing and Trespassing Prevention Programs By law, the Office of Safety is responsible for promoting railroad safety nationwide and enforcing safety… - Federal Reserve Consumer Help
Contact about complaints against state-chartered banks that belong to the Federal Reserve System. Also answers questions about consumer credit protection laws and regulations. - Federal Trade Commission (FTC)
Enforces federal consumer protection laws concerning false advertising, deceptive business practices, inaccurate credit reports and handles complaints regarding credit cards, failure of banks to disclose credit terms, denial of credit because of discrimination and inaccurate disclosure of credit reports. May be able to assist with problems of abusive collection agencies. - Fish and Wildlife Service - DOI
The U.S. Fish and Wildlife Service (FWS) is the Department of Interior’s (DOI) Bureau charged with the mission to conserve, protect, and enhance fish, wildlife, and plants and other habitats for the American people. - Florida - Attorney General
The Attorney General's Office is an enforcing authority of Florida's Deceptive and Unfair Trade Practices Act, which is meant to protect individual consumers and legitimate businesses from various types of illegal conduct in trade or commerce. Pursuant to the Act, the attorney general investigates and files civil actions against persons who engage in unfair methods of competition, unfair, unconscionable or deceptive trade practices, including, but… - Florida - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Florida - Department of Financial Services
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Florida - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Food and Drug Administration (FDA), (HHS)
The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, our nation’s food supply, cosmetics, and products that emit radiation. The FDA is also responsible for advancing the public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable; and helping the public… - Fresno County District Attorney
The Business Affairs Unit conducts investigations and prosecutions of consumer protection and fraud cases, business law violations, environmental law violations and major fraud. - Georgia - Attorney General
The mission of the Department of Law is to serve the citizens of the State of Georgia by providing legal representation of the highest quality to the agencies, officers and employees of state government and by honorably and vigorously carrying out the constitutional and statutory responsibilities of the Attorney General. - Georgia - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Chattanooga serves Southeast Tennessee and Northwest Georgia. - Georgia - Insurance and Fire Safety
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Georgia - Legal and Consumer Affairs Specialist
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Georgia - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Hawaii - Attorney General
The Attorney General is the chief legal officer and chief law enforcement officer of the State of Hawaii. The Attorney General is appointed by the Governor. 180 attorneys and over 500 professional and support personnel assist the Attorney General in fulfilling the responsibilities of the office. Personally or through deputy attorneys general, the Attorney General (1) appears for the State in civil and criminal cases… - Hawaii - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Hawaii - Department of Commerce and Consumer Affairs
The Office of Consumer Protection (OCP), within the Department of Commerce and Consumer Affairs, investigates consumer complaints in unfair or deceptive trade practices in advertising, refunds, motor vehicle rentals, door-to-door sales and credit practices. OCP is also responsible for the Landlord Tennant code and provides assistance to both landlords and tenants. - Hawaii - Department of Commerce and Consumer Affairs, Business Registration Division
The Business Registration Division (BREG) of the Department of Commerce and Consumer Affairs (DCCA) is responsible for processing and maintaining for public access, registrations of corporations, general and limited partnerships, limited liability partnerships, limited liability companies, trade names, trademarks and service marks. - Hawaii - Dept. of Commerce & Consumer Affairs, Insurance Division
This department oversees the Hawaii insurance industry; issues licenses, examines the fiscal condition of Hawaii-based companies, reviews rate and policy filings, investigates insurance related complaints. The Consumer Services Division is responsible for giving general information on insurance, and where you can file a complaint, find out comparative auto premiums & complaint ratios. - Hawaii - Public Utilities Commission
The Public Utilities Commission regulates all franchised or certificated public service companies operating in the State; prescribes rates, tariffs, charges and fees; determines the allowable rate of earnings in establishing rates; issues guidelines concerning the general management of franchised or certificated utility businesses; and acts on requests for the acquisition, sale, disposition or other exchange of utility properties, including mergers and consolidations. - Hearing Industries Association
The Hearing Industries Association (HIA) was formed in 1955 and serves as a forum for hearing aid manufacturers, suppliers, distributors, and hearing health professionals. Our members are responsible for the majority of the over 3 million hearing aids that are purchased in the United States on an annual basis.
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