Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 414
- Kansas - Corporation Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Kansas - Insurance Division
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Kansas - State Bank Commissioner
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Kentucky - Attorney General
The Kentucky Attorney General’s Consumer Protection division enforces laws related to elder care, predatory lending, product safety, privacy, identity theft and telemarketing. - Kentucky - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Kentucky - Department of Financial Institutions
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Kentucky - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Kentucky - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - KGO-Radio/Consumer File 810 KGO-TV/Seven On Your Side
Call for advice, referrals and mediation service. Consumer reports are aired daily on KGO-Radio (AM 810) and Channel 7 news. - Legal Assistance for Seniors
Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. - Los Angeles City Attorney
Responsible for the civil and criminal enforcement of state consumer protection laws violated in the City of Los Angeles. Refers victims to appropriate investigative agencies. Also operates a dispute resolution program to assist individuals in resolving disputes. - Los Angeles County Department of Consumer Affairs
Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams. - Los Angeles Housing + Community Investment Department (HCIDLA)
Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. - Louisiana - Attorney General
The Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. This office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities. This office does not handle complaints regarding: utility companies, cable companies,… - Louisiana - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Louisiana - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Louisiana - Office of Financial Institutions
The Office of Financial Institutions (OFI) is responsible for the supervision of various entities which provide financial services to the citizens of the State of Louisiana. The Office is divided into three major divisions based on general types of institutions regulated - the Depository Institutions Division, the Non-Depository Services Division, and the Securities Division. - Louisiana - Public Service Commission
The Louisiana Public Service Commission (LPSC) is an independent regulatory agency dedicated to serving the public interest by assuring safe, reliable, and reasonably priced services for the public utilities and motor carriers. - Maine - Attorney General
The Maine Consumer Protection Division enforces state antitrust and consumer protection laws, including the mini-Sherman Act, the state merger statute, and the Unfair Trade Practices Act. The Division also discharges the Attorney General’s mandate to oversee charities, and is responsible for the investigation and prosecution of the unauthorized practice of law. - Maine - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Maine - Bureau of Insurance
The Bureau of Insurance is committed to making consumers aware of their rights and assisting them with complaints and questions about their insurance coverage. - Maine - Office of Securities
The Office of Securities protects Maine investors by investigating and prosecuting violations of the securities laws; licensing broker-dealers, agents, investment advisers, and investment adviser representatives; and reviewing registration statements and exemption filings for securities issuers that are seeking to sell in Maine. - Maine - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Marin County District Attorney
The Consumer Protection Unit is responsible for handling a broad spectrum of consumer protection activities. Its focus is to protect honest citizens from fraudulent or dishonest business practices. They have four major areas of concern: enforcement, mediation, referral, and outreach. - Marin County Mediation Services
Mediation Services was established in 1980 to offer the public an alternative to court as a way of resolving disputes in a variety of areas. Professionally trained and experienced Mediators help to facilitate resolutions for parties in conflict and for victims in Juvenile Delinquency matters.
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