Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 414

    Consumer Protection


  • Colorado - Division of Securities
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Colorado - Office of Consumer Counsel
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Colorado - Public Utilities Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Colorado - State Bank Commissioner
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Congress Watch
    A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. Congress Watch champions consumer interests before the U.S. Congress and serves as a government watchdog. They lobby to strengthen health, safety and environment protections; demand an end to corporate subsidies; fight to preserve citizen access to the courts to…

  • Connecticut - Attorney General
    The Attorney General is the chief civil legal officer of the State. The Office of the Attorney General was officially established in 1897. The Connecticut Constitution and General Statutes authorize the Attorney General to represent the interests of the people of the State of Connecticut in all civil legal matters involving the state to protect the public interest, and to serve as legal counsel to…

  • Connecticut - Banking Commissioner
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Connecticut - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Central New England, Inc. serves Central and Western MA, and Northeast Connecticut.

  • Connecticut - Consumer Affairs Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Connecticut - Department of Public Utility Control
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Consumer Federation of America (CFA)
    The Consumer Federation of America (CFA) is an association of non-profit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors. Founded in 1972, the foundation has a three fold mission: to assist state and local…

  • Consumer Financial Protection Bureau (CFPB)
    The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,…

  • Consumer Product Safety Commission (CPSC)
    The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC’s work to ensure the safety of consumer products…

  • Consumer Response Center, (FTC)
    The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. Contact the FTC to get free information on consumer issues. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law…

  • Consumer Watchdog
    Consumer Watchdog, formerly the Foundation for Taxpayer and Consumer Rights, is a nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. We deploy an in-house team of public interest lawyers, policy experts, strategists, and grassroots activists to expose, confront, and change corporate and political injustice every day, saving Americans billions…

  • Consumers' Checkbook
    Our purpose is to provide consumers information to help them get high quality services and products at the best possible prices. We are supported entirely by subscription payments and donations from individual consumers who subscribe to our magazines, and by fees for our information services and books. We do not accept support from businesses and our publications carry no advertising.

  • Contra Costa County District Attorney
    Offers a limited mediation service; refers complaints it can’t handle to the appropriate agency.

  • Contractors State License Board (CSLB)
    Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses.

  • County of Los Angeles District Attorney's Office
    Conducts civil and criminal prosecutions under California consumer protection and antitrust laws where business practices affect the general public. Does not handle individual consumer complaints; see the Los Angeles County Department of Consumer Affairs, above, or the Los Angeles Dispute Settlement Service.

  • Customs and Border Protection, (DHS)
    U.S. Customs and Border Protection, Department of Homeland Security, established the CBP officer and Agriculture Specialist positions to serve at the Nation’s ports of entry and provide the American public, travelers and the international trade community with “one face at the border.”

  • Delaware - Attorney General
    The Delaware Attorney General’s Consumer Protection Unit handles matters when a business has engaged in unfair and/or deceptive practices directed toward a consumer. The Unit provides informal mediation services in order to resolve disputes without court intervention, enforces the landlord/tenant code, and provides a myriad of outreach and educational services for the consumer.

  • Delaware - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Delaware - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Delaware - Department of Justice Division of Securities
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Delaware - Public Service Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

 
 
 

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