Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


Records Found: 55

    Attorneys General

  • Alabama - Attorney General
    As the state's attorney, he provides legal representation for the state of Alabama, its officers, departments, and agencies. The Attorney General defends the state in all lawsuits in which the state is named as a defendant. He represents the state in all court proceedings wherein the constitutionality of a state statute is challenged. In addition to defending the state, the Attorney General may initiate court…

  • Alaska - Attorney General
    The Attorney General of the State of Alaska has the authority to investigate business and trade practices and takes legal action on behalf of the State of Alaska, in order to stop unfair, false, misleading or deceptive acts and practices. We concentrate our investigative activities on those complaints that indicate a pattern of unfairness or deception substantially affecting the public interest. The Attorney General serves…

  • Arizona - Attorney General
    The Attorney General’s Office represents and provides legal advice to most State agencies; enforces consumer protection and civil rights laws; and prosecutes criminals charged with complex financial crimes and certain conspiracies involving illegal drugs. In addition, all appeals statewide from felony convictions are handled by this Office.

  • Arkansas - Attorney General
    The Attorney General is charged with many duties under Arkansas law. He is the state's top law enforcement officer and its chief consumer advocate. Broadly, his duties include the following: - Representing most state agencies, boards and commissions in courts of law; - Advocating for citizens with regard to environment, utilities, antitrust and consumer protection issues; - Providing opinions on legal issues presented by legislators,…

  • Attorneys General
    Attorneys General serve as representatives of the public interest by enforcing laws, including many consumer laws. Typical areas of enforcement are elder care, predatory lending, product safety, privacy and telemarketing fraud.

  • California - Attorney General
    The Attorney General represents the people of California in civil and criminal matters before trial courts, appellate courts and the supreme courts of California and the United States. The Attorney General also serves as legal counsel to state officers and, with few exceptions, to state agencies, boards and commissions. Exceptions to the centralized legal work done on behalf of the state are listed in Section…

  • California - Department of Justice's Privacy Enforcement and Protection Unit
    The Department of Justice’s Privacy Enforcement and Protection Unit enforces state and federal privacy laws, empowers Californians by showing them how to better control their personal information when they use innovative technologies, promotes smart online behavior by offering timely resources for consumers, parents and educators, works with companies on privacy trends and offers best practice guidance, and advises the Attorney General on privacy matters.

  • Colorado - Attorney General
    As chief legal counsel to state government, the Attorney General is responsible for protecting the public interest, but does not serve as legal counsel or adviser to individual citizens. The Attorney General's Office is neither authorized nor able to provide legal advice, interpretation or counsel to private citizens. The Attorney General's Office provides general legal information on its web site as a courtesy to Colorado…

  • Connecticut - Attorney General
    The Attorney General is the chief civil legal officer of the State. The Office of the Attorney General was officially established in 1897. The Connecticut Constitution and General Statutes authorize the Attorney General to represent the interests of the people of the State of Connecticut in all civil legal matters involving the state to protect the public interest, and to serve as legal counsel to…

  • Delaware - Attorney General
    The Delaware Attorney General’s Consumer Protection Unit handles matters when a business has engaged in unfair and/or deceptive practices directed toward a consumer. The Unit provides informal mediation services in order to resolve disputes without court intervention, enforces the landlord/tenant code, and provides a myriad of outreach and educational services for the consumer.

  • Department of Justice (DOJ)
    To enforce the law and defend the interests of the United States according to the law; to ensure public safety against threats foreign and domestic; to provide federal leadership in preventing and controlling crime; to seek just punishment for those guilty of unlawful behavior; and to ensure fair and impartial administration of justice for all Americans.

  • District of Columbia - Attorney General
    The District of Columbia’s Office of the Attorney General (OAG) enforces the District’s consumer protection and antitrust laws. It brings court actions to stop deceptive, anticompetitive, or unconscionable business practices and to obtain compensation for consumers. Although this office does not represent individual consumers, it uses complaint information it receives to determine whether there is a pattern or practice by a business that warrants investigation…

  • Florida - Attorney General
    The Attorney General's Office is an enforcing authority of Florida's Deceptive and Unfair Trade Practices Act, which is meant to protect individual consumers and legitimate businesses from various types of illegal conduct in trade or commerce. Pursuant to the Act, the attorney general investigates and files civil actions against persons who engage in unfair methods of competition, unfair, unconscionable or deceptive trade practices, including, but…

  • Georgia - Attorney General
    The mission of the Department of Law is to serve the citizens of the State of Georgia by providing legal representation of the highest quality to the agencies, officers and employees of state government and by honorably and vigorously carrying out the constitutional and statutory responsibilities of the Attorney General.

  • Hawaii - Attorney General
    The Attorney General is the chief legal officer and chief law enforcement officer of the State of Hawaii. The Attorney General is appointed by the Governor. 180 attorneys and over 500 professional and support personnel assist the Attorney General in fulfilling the responsibilities of the office. Personally or through deputy attorneys general, the Attorney General (1) appears for the State in civil and criminal cases…

  • Idaho - Attorney General
    The Office of the Attorney General provides legal representation to the State of Idaho. This representation is furnished to the State's agencies in the furtherance of the State's legal interests, not the personal interests of individual citizens.

  • Illinois - Attorney General
    The Attorney General is the state's chief legal officer and is responsible for protecting the public interest of the state and its people. The job of the Attorney General is to: 1) Advocate on behalf of all of the people of Illinois; 2) Legislate with members of the General Assembly for new laws; and 3) Litigate to ensure state laws are followed and respected. 4)…

  • Indiana - Attorney General
    The Office of the Attorney General is dedicated to protecting consumers from deceptive and predatory business practices. It is also committed to educating consumers to make wise choices when buying products or entering into contracts. The office administers a number of programs designed to help Indiana citizens become savvy consumers. By state law, the Attorney General’s Office cannot act as an individual's private attorney or…

  • Iowa - Attorney General
    The Iowa Attorney General’s Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace. The Division enforces a number of laws that protect the buying public from false or misleading advertisements or sales practices. It also enforces laws that make sure consumers get information to help them make important decisions, like credit disclosure laws that help consumers compare loan offers.

  • Kansas - Attorney General
    The Kansas Attorney General’s Consumer Protection Division directly assists hundreds of Kansans daily who have consumer-related complaints or questions. The division’s primary responsibilities under the Consumer Protection Act are to provide education, investigate the thousands of complaints and inquiries received annually and file enforcement actions against violators of the Act. The Consumer Protection Division also enforces the Kansas Charitable Organization and Solicitations Act, the Funeral…

  • Kentucky - Attorney General
    The Kentucky Attorney General’s Consumer Protection division enforces laws related to elder care, predatory lending, product safety, privacy, identity theft and telemarketing.

  • Louisiana - Attorney General
    The Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. This office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities. This office does not handle complaints regarding: utility companies, cable companies,…

  • Maine - Attorney General
    The Maine Consumer Protection Division enforces state antitrust and consumer protection laws, including the mini-Sherman Act, the state merger statute, and the Unfair Trade Practices Act. The Division also discharges the Attorney General’s mandate to oversee charities, and is responsible for the investigation and prosecution of the unauthorized practice of law.

  • Maryland - Attorney General
    The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your new home builder or health club is properly registered and provide publications to help you make good decisions in the marketplace.

  • Massachusetts - Attorney General
    The Public Protection and Advocacy Bureau uses investigation, analysis, affirmative litigation, and other advocacy to advance the Attorney General’s statutory and constitutional responsibility to enforce laws protecting the public. The Bureau focuses on a wide range of issues, including: equality and civil liberties for all; clean air, land and water; fair and competitive business practices in the areas of consumer protection, antitrust, and financial services…


Quick Menu

Support Consumer Action

Support Consumer

Join Our Email List

Optional Member Code
Facebook FTwitter T

CSG Browse Options

CSG Search Options