Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 55
- Attorney General - Alabama
The Attorney General's Office of Consumer Affairs provides three primary services for the State of Alabama and its residents: (1) serves as a mediator of consumers' complaints that relate to a retail transaction; (2) investigates allegations of fraud or illegal practices by a business which may violate state or certain federal laws; and (3) offers information and consumer education to the public about how to… - Attorney General - Alaska
The Attorney General of the State of Alaska has the authority to investigate business and trade practices and takes legal action on behalf of the State of Alaska, in order to stop unfair, false, misleading or deceptive acts and practices. We concentrate our investigative activities on those complaints that indicate a pattern of unfairness or deception substantially affecting the public interest. - Attorney General - Arizona
Consumer fraud, as defined by Arizona law, is any deception, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser of merchandise. In addition, concealment, suppression or failure to disclose a material fact may be consumer fraud if it is done with the intent that others rely on such concealment, suppression or nondisclosure. Merchandise may include any objects, wares, goods, commodities,… - Attorney General - Arkansas
The Attorney General’s Public Protection Department is responsible for safeguarding the rights of Arkansas consumers and ratepayers as well as helping preserve our state’s natural resources. The Department is divided into four divisions. The Consumer Protection Division mediates thousands of individual consumer complaints a year, in addition to promoting consumer education. The Division investigates violations of Arkansas law and aggressively prosecutes wrongdoers on behalf of… - Attorney General - California
The California Attorney General works to protect consumers through the Consumer Law Section of the California Department of Justice and responds to consumer complaints through the Public Inquiry Unit. The Consumer Law Section prosecutes scam artists and fights deceptive trade practices that range from the use of misleading national sweepstakes mailers to undelivered vacation promises by sellers of travel. The Public Inquiry Unit responds to… - Attorney General - Colorado
The Colorado Attorney General has primary authority for enforcement of the state's consumer protection laws. - Attorney General - Connecticut
The focus of the Connecticut Attorney General's consumer affairs office is consumer protection through counsel and representation of the Department of Consumer Protection, consumer education and complaint mediation, and investigations, written comments to state and federal agencies, and litigation under various state and federal laws, with a major reliance on the Connecticut Unfair Trade Practices Act (CUTPA). - Attorney General - Delaware
The Delaware Attorney General's Consumer Protection Unit handles matters when a business has engaged in unfair and/or deceptive practices directed toward a consumer. The Unit provides informal mediation services in order to resolve disputes without court intervention, enforces the landlord/tenant code, and provides a myriad of outreach and educational services for the consumer. - Attorney General - District of Columbia
The District of Columbia's Office of the Attorney General (OAG) enforces the District's consumer protection and antitrust laws. It brings court actions to stop deceptive, anticompetitive, or unconscionable business practices and to obtain compensation for consumers. Although this office does not represent individual consumers, it uses complaint information it receives to determine whether there is a pattern or practice by a business that warrants investigation… - Attorney General - Georgia
The Georgia Office of the Attorney General advises and represents all state agencies that protect the rights of Georgia consumers, including the Governor’s Office of Consumer Affairs, the Public Service Commission, the Georgia Equal Opportunity Commission, the State Board of Workers Compensation, the Georgia Department of Insurance, and many others. In addition, the Consumer Interests Section represents Georgia in all matters relating to the enforcement… - Attorney General - Hawaii
The Hawaii Department of Commerce and Consumer Affairs is made up of 11 divisions and offices. The major services of these divisions and offices are: 1) the registration of businesses, securities and franchises; 2) the licensing of financial institutions, professionals, insurance agents and companies, security dealers, brokers and investment advisers; 3) the regulation of cable franchises; 4) the examination of financial institutions, insurance companies; security… - Attorney General - Idaho
The Idaho Attorney General's Consumer Protection Unit enforces Idaho's Consumer Protection, Telephone Solicitation, Pay-Per-Telephone Call, Charitable Solicitation, and Antitrust Acts. These Acts protect consumers, businesses, and the marketplace from unfair or deceptive acts and practices. - Attorney General - Illinois
The Illinois Attorney General's Consumer Protection Division protects Illinois consumers and businesses victimized by fraud, deception, and unfair business practices. The work of the Division is carried out by the following bureaus: Consumer Fraud Bureau, Charitable Trust Bureau, Franchise Bureau, Health Care Bureau, and Veterans Rights Bureau. - Attorney General - Indiana
The Indiana Attorney General's Consumer Protection Division is responsible for investigating, mediating and litigating complaints involving consumer transactions. Common transactions complained of are automobile purchases and repairs, telemarketing, home improvements and complaints against licensed professionals.The section also engages in extensive consumer education and outreach programs. - Attorney General - Iowa
The Iowa Attorney General's Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace. The Division enforces a number of laws that protect the buying public from false or misleading advertisements or sales practices. It also enforces laws that make sure consumers get information to help them make important decisions, like credit disclosure laws that help consumers compare loan offers. - Attorney General - Kansas
The Kansas Attorney General's Consumer Protection Division directly assists hundreds of Kansans daily who have consumer-related complaints or questions. The division's primary responsibilities under the Consumer Protection Act are to provide education, investigate the thousands of complaints and inquiries received annually and file enforcement actions against violators of the Act. The Consumer Protection Division also enforces the Kansas Charitable Organization and Solicitations Act, the Funeral… - Attorney General - Kentucky
The Kentucky Attorney General's Consumer Protection division enforces laws related to elder care, predatory lending, product safety, privacy, identity theft and telemarketing. - Attorney General - Louisiana
The Louisiana Consumer Protection Section was created to shield citizens from unfair, misleading or unconscionable business practices. Attorney General Charles Foti protects Louisiana consumers by filing lawsuits under the Unfair and Deceptive Trade Practices Act, investigating and mediating consumer complaints, and educating consumers about their consumer rights. - Attorney General - Maine
The Maine Consumer Protection Division enforces state antitrust and consumer protection laws, including the mini-Sherman Act, the state merger statute, and the Unfair Trade Practices Act. The Division also discharges the Attorney General's mandate to oversee charities, and is responsible for the investigation and prosecution of the unauthorized practice of law. - Attorney General - Maryland
The Maryland Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your new home builder or health club is properly registered and provide publications to help you make good decisions in the marketplace. - Attorney General - Massachusetts
Massachusett's Consumer Complaint and Information Section responds to more than 100,000 consumer inquiries each year and offers free mediation services to consumers who file complaints. The office also works with 19 Local Consumer Programs and 9 Face-to-Face Mediation Programs to offer services to consumers throughout the Commonwealth. The Office's Consumer Protection and Antitrust Division also assists consumers by filing more than 200 court cases, seeking… - Attorney General - Michigan
The Michigan Attorney General's Consumer Protection division handles the following issues: consumer complaints, false advertising, home improvement finances, home solicitation sales, item pricing, landlord/tenant relations, retail installment sales, and selling and advertising. - Attorney General - Minnesota
The Consumer Division of the Minnesota Attorney General’s Office takes consumer complaints and questions and offers mediation services for consumers in resolving problems with businesses. The office also takes enforcement action against companies conducting abusive or unlawful business practices involving Minnesota’s consumers. - Attorney General - Mississippi
The mission of the Consumer Protection Division of the Mississippi Attorney General's Office is to shield Mississippi consumers against unfair, false, deceptive, misleading, or unconscionable business practices. - Attorney General - Missouri
The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers.