Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


Records Found: 55

    Attorneys General

  • Michigan - Attorney General
    The Michigan Attorney General's Consumer Protection division handles the following issues: auto leases, consumer complaints, debt collection (unlicensed), Do Not Call-telemarketing, false advertising, foreclosure rescue, home solicitation sales, identify theft, item pricing, landlord/tenant relations, pharmaceutical issues-failure to warn, off label promotion, retail installment sales, scams, telecommunications (deregulated), warranties.

  • Minnesota - Attorney General
    The Consumer Division of the Minnesota Attorney General's Office accepts complaints from citizens on a large variety of consumer matters, such as insurance, cars, health care, banking, credit, utilities, debt collection, mortgages, charities, scams, and many more. The office also takes enforcement action against companies conducting abusive or unlawful business practices involving Minnesota's consumers.

  • Mississippi - Attorney General
    The mission of the Consumer Protection Division of the Mississippi Attorney General's Office is to shield Mississippi consumers against unfair, false, deceptive, misleading, or unconscionable business practices.

  • Missouri - Attorney General
    The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers.

  • Montana - Attorney General
    The Office of Consumer Protection enforces Montana's consumer protection laws and regulations related to: * deceptive and misleading advertising, including "bait and switch" and false claims * unfair acts by a business, including changing a contract after a sale, abusive arbitration and debt collection misconduct * door-to-door sales * telemarketing, including running Montana's do-not-call list * car and truck sales and repair, including the New…

  • National Association of Attorneys General (NAAG)
    Find the name and contact information of the Attorney General of any state.

  • Nebraska - Attorney General
    The Consumer Protection Division (CPD) protects consumers from fraud and deceptive trade practices, as well as, ensures fair competition between businesses. The division enforces laws that protect consumers from false, misleading and undesirable sales practices.

  • Nevada - Attorney General
    Under the direction of the Attorney General and Consumer Advocate, the Bureau of Consumer Protection (BCP) enforces various consumer protection statutes, in particular deceptive trade and antitrust laws, through the filing of lawsuits on behalf of the State of Nevada and the public good. BCP can not represent individual consumers in these lawsuits, nor can BCP assist individual consumers with their own private legal disputes.…

  • New Hampshire - Attorney General
    The Consumer Protection and Antitrust Bureau acts to protect consumers from unfair or deceptive trade practices in New Hampshire. When a business does not provide services or products, misrepresents its services or products, or does not provide quality services or products, the Consumer Protection and Antitrust Bureau may question the business practices and seek appropriate measures to remedy the situation on behalf of the State…

  • New Jersey - Attorney General
    The New Jersey Office of Consumer Protection serves as the chief investigative section for consumer complaints. The primary responsibility of OCP is to enforce the Consumer Fraud Act and its regulations. Included within OCP are: * Automobile Leasing * Businesses We Regulate * Charities and Fund-raisers * E-commerce * Halal Food * Home Improvement Contractors * Identity Theft * Kosher Food * Lemon Law o…

  • New Mexico - Attorney General
    The Attorney General’s Consumer Protection Division: * Tracks complaints against businesses operating in New Mexico. * Offers dispute resolution services to dissatisfied consumers. * Educates the public about consumer issues and unlawful trade practices. * Investigates suspicious business activities. * Proposes legislation and promulgates rules that clarify trade and business practices. * Engages in litigation on behalf of the public’s interest.

  • New York - Attorney General
    The Bureau of Consumer Frauds and Protection of the New York Attorney General’s Office, part of the Economic Justice Division, prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices. In addition to litigating, the Bureau mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through the mediation process. As part of its…

  • North Carolina - Attorney General
    Attorney General of North Carolina’s Consumer Protection experts protect North Carolina consumers. They fight unfair business practices like scams and frauds. They’ve helped hundreds of thousands of consumers get more than $80 million of their money back.

  • North Dakota - Attorney General
    The Consumer Protection and Antitrust Division (CPAT) enforces the state’s consumer fraud laws in connection with the sale or advertisement of merchandise. The division investigates and prosecutes consumer fraud cases, mediates individual consumer complaints, and educates the public on how to avoid becoming victims of fraud. CPAT enforces the state’s Do-Not-Call laws and is the state’s clearinghouse for identity theft prevention, complaints, and victim assistance.

  • Ohio - Attorney General
    The Consumer Protection Section enforces numerous Ohio laws that protect consumers and businesses. Attorneys and investigators prepare and initiate litigation against nonconforming suppliers when violations of the consumer protection laws cannot be settled through nonlegal channels.

  • Oklahoma - Attorney General
    The Oklahoma Attorney General's Consumer Protection Division provides conciliation services to consumers to help resolve complaints against businesses. The Unit can also provide numbers of complaints that have been filed against businesses, and provide publications to help you make good decisions in the marketplace. The Unit also brings law enforcement actions against businesses that harm large numbers of Oklahoma consumers through unfair and deceptive practices.

  • Oregon - Attorney General
    The Oregon Attorney General's Financial Fraud/Consumer Protection Section protects consumers in the marketplace, primarily by enforcing Oregon's Unlawful Trade Practices Act. The section's duties also include educating consumers and businesses about their rights and obligations under the law, representing the interests of the State in multi-state, consumer-related enforcement actions, operating a hotline for consumers with questions or complaints about business practices, and assisting local and…

  • Pennsylvania - Attorney General
    The Pennsylvania Attorney General Office is dedicated to ensuring that Pennsylvania consumers are treated fairly and properly. The work of the Attorney General's Public Protection Division includes guarding Pennsylvanians against telemarketing scams or identity theft, fighting for civil rights, monitoring charitable organizations and protecting consumers from deceptive advertising or other unfair business practices.

  • Rhode Island - Attorney General
    The Consumer Protection Unit investigates and mediates consumer complaints concerning unfair and unlawful business practices and misleading advertising arising out of alleged violations of the Deceptive Trade Practices Act. The Consumer Unit is also responsible for enforcement of the Telephone Sales Solicitation Act (R.I. Gen. L. § 5-61-1, et seq.), a state law which requires most for-profit telemarketers calling within or into Rhode Island to…

  • South Carolina - Attorney General
    The South Carolina Attorney General’s Department of Consumer Affairs was established to regulate the consumer credit marketplace, to resolve any complaint arising out of the production, promotion or sale of consumer goods or services in South Carolina, whether or not credit is involved, and to promote a healthy competitive business climate with mutual confidence between buyers and sellers.

  • South Dakota - Attorney General
    The major responsibilities of the South Dakota Attorney General’s Division of Consumer Protection are: Investigate false, misleading, or deceptive trade practices; enforce consumer laws designed to protect the public and legitimate business community; enforce statutes relating to buying clubs, telephone solicitation, telemarketing, and sweepstakes; advise consumers of their basic rights under consumer laws; distribute consumer education materials; assist in the preparation of legislation designed to…

  • Tennessee - Attorney General
    The Tennessee Attorney General’s Office protects consumers and businesses from those who engage in unfair or deceptive business practices. The office is charged with enforcing the Tennessee Consumer Protection Act. These enforcement actions are brought on behalf of the Division of Consumer Affairs and in the name of the State of Tennessee. Although the Attorney General may seek restitution for consumers who have suffered ascertainable…

  • Texas - Attorney General
    The Attorney General for the State of Texas protects consumers and the legitimate business community by filing civil lawsuits under the Deceptive Trade Practices Act and other consumer protection statutes. Consumer Complaints filed with this agency may form the basis for an investigation into a company's business practices. In some cases, significant numbers of complaints about a business may give rise to legal action, not…

  • Utah - Attorney General
    The Utah Attorney General’s Division of Consumer Protection’s duty is to respond to consumer complaints, unfair and deceptive business practices, and provide consumer education. The Division has a three-pronged approach to consumer protection: education, registration, and enforcement.

  • Vermont - Attorney General
    The Consumer Protection Unit of the Attorney General’s Office investigates and prosecutes violations of Vermont’s consumer laws, which prohibits businesses from engaging in unfair or deceptive acts or practices. The consumer protection staff represents the State of Vermont, and through the State, the public, by: * through the Consumer Assistance Program (“CAP”), using a “letter-mediation” process to resolve individual consumer complaints. * investigating serious or…


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