Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Washington

These are the results for consumer specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.

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Travel

• National Passport Information Center - U.S. Department of State
  For information on U.S. passports, including the status of pending applications, as well as locations of the over 4,500 passport acceptance facilities. (Washington, DC)
  
• Visa Services (Dept. of State)
  For information on U.S. visas for foreigners. (Washington, DC)
  

Utilities

• District of Columbia - Public Service Commission
  The Public Service Commission of the District of Columbia (Commission) is an independent District Government agency established by Congress in 1913 to regulate the electric, natural gas, and telephone companies in the District by functioning as a quasi-judicial agency. The Commission Staff is made up of 68 persons which includes three Commissioners, one of which is designated as the Chairman. (Washington, DC)
  

Utilities Commissions

• District of Columbia - Public Service Commission
  The Public Service Commission of the District of Columbia (Commission) is an independent District Government agency established by Congress in 1913 to regulate the electric, natural gas, and telephone companies in the District by functioning as a quasi-judicial agency. The Commission Staff is made up of 68 persons which includes three Commissioners, one of which is designated as the Chairman. (Washington, DC)
  

Weights and Measures Offices

• District of Columbia - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… (Washington, DC)
  

Workplace Issues

• Department of Labor (DOL)
  The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. In carrying out this mission, the Department… (Washington, DC)
  
• Employees Benefits Security Administration - Dept. of Labor
  The Employee Benefits Security Administration (EBSA) is committed to educating and assisting the 150 million Americans covered by the 730,000 private retirement plans and six million private health and welfare plans and the plan sponsors and members of the employee benefits community. EBSA promotes voluntary compliance and facilitates self-regulation, working diligently to provide quality assistance to plan participants and beneficiaries. (Washington, DC)
  
• Equal Employment Opportunity Commission (EEOC)
  EEOC enforces Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex or national origin; the Age Discrimination in Employment Act; the Equal Pay Act; prohibitions against discrimination affecting individuals with disabilities in the federal sector; sections of the Civil Rights Act of 1991, and Title I of the Americans with Disabilities Act, which prohibits discrimination… (Washington, DC)
  
• Health Research Group (HRG)
  A division of Public Citizen, HRG works for protection against unsafe foods, drugs, medical devices, and workplaces, and advocates for greater consumer control over personal health decisions. A monthly Health Letter and a monthly letter on prescription drugs are available. (Washington, DC)
  
• Occupational Safety and Health Administration (OSHA) - Dept. of Labor
  A division of the U.S. Department of Labor, OSHA regulates health and safety in the workplace. This site offers information, tips and fact sheets about workplace safety, including information on ergonomics. (Washington, DC)
  
• Occupational Safety and Health Administration (OSHA) - Dept. of Labor
  A division of the U.S. Department of Labor, OSHA regulates health and safety in the workplace. This site offers information, tips and fact sheets about workplace safety, including information on ergonomics. (Washington, DC)
  
• Office of Disability Employment Policy (ODEP) - DOL
  In the FY2001 Department of Labor appropriation, Congress approved an Office of Disability Employment Policy (ODEP) to be headed by an Assistant Secretary. ODEP's mission is to provide leadership to increase employment opportunities for adults and youth with disabilities. ODEP is a federal agency in the Department of Labor. Its customers include: * Individuals with disabilities and their families * Private employers and their employees… (Washington, DC)
  
• Office of Personnel Management
  The Office of Personnel Management is committed to promoting the ideals of public service, championing the Federal workforce, achieving excellence in what we do, advocating for innovative human resources practices, attracting and developing the best people for Federal service. (Washington, DC)
  
• Office of Public Affairs - Department Of Labor
  The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. (Washington, DC)
  
• Veteran's Employment and Training Service - DOL
  VETS provides Veterans with the resources and services to succeed in the 21st century work force by maximizing their employment opportunities, protecting their employment rights and meeting labor-market demands with qualified Veterans. (Washington, DC)
  

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