Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Washington

These are the results for consumer specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.

‹ First  < 22 23 24 25 26 >  Last ›

Legal Assistance

• Office for Victims of Crime (OVC) - Dept. of Justice
  The Office for Victims of Crime offers information and publications about state victim assistance and compensation programs, as well as advice and resources for victims of a variety of crimes. (Washington, DC)
  
• Public Justice
  Public Justice is America’s public interest law firm. Through creative litigation, public education, and innovative work with the broader public interest community, they: * protect people and the environment; * hold the powerful accountable; * challenge government, corporate, and individual wrongdoing; * increase access to justice; * combat threats to our justice system; and * inspire lawyers and others to serve the public interest. (Washington, DC)
  

Money Management

• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage. (Washington, DC)
  
• Jump$tart Coalition for Personal Financial Literacy
  The Coalition’s direct objective is to encourage curriculum enrichment to ensure that basic personal financial management skills are attained during the K-12 educational experience. (Washington, DC)
  

Moving

• Federal Highway Administration
  Provides guidance in resolving complaints against interstate moving, freight and bus companies. (Washington, DC)
  
• Federal Motor Carrier Safety Administration (FMCSA), (DOT)
  To assist consumers moving across State lines (Interstate), FMCSA has developed the following Web site section, http://www.fmcsa.dot.gov/factsfigs/moving.htm If you experience a problem with your motor carrier (mover), you can file a complaint online at http://nccdb.fmcsa.dot.gov/HomePage.asp (Washington, DC)
  

Privacy

• Center for Democracy and Technology
  The Center for Democracy and Technology is a non-profit public interest organization working to keep the Internet open, innovative, and free. With expertise in law, technology, and policy, CDT seeks practical solutions to enhance free expression and privacy in communications technologies. CDT is dedicated to building consensus among all parties interested in the future of the Internet and other new communications media. (Washington, DC)
  
• Electronic Privacy Information Center (EPIC)
  A public interest research center focusing public attention on civil liberties issues and efforts to protect privacy, first amendment, and constitutional rights. Provides reports concerning the A-Z’s of privacy, ranging from Caller ID and Social Security numbers to airline passenger profiles and wiretapping. (Washington, DC)
  
• Fair Credit Reporting Act (FCRA) and the Privacy of Your Credit Report
  An excellent in-depth resource on the Fair Credit Reporting Act (FCRA), the first federal law to regulate the use of personal information by private businesses, prepared by the Electronic Privacy Information Center. (Washington, DC)
  
• Health Privacy Project
  Non-partisan, non-profit organization dedicated to protecting medical privacy and monitoring federal medical privacy standards. (Washington, DC)
  
• ID Theft
  The U.S. government central website for information about identity theft. Find information about what to do if you are a victim, what state and federal laws apply, and how to minimize the risk of having your identity stolen. You can also input a complaint online. (Washington, DC)
  
• National Consumers League
  The National Consumers League is America’s oldest consumer organization, representing consumers and workers on marketplace and workplace issues since our founding in 1899. NCL provides government, businesses, and other organizations with the consumer’s perspective on concerns including child labor, privacy, food safety, and medication information. (Washington, DC)
  

Safety

• Center for Auto Safety (CAS)
  Provides information on auto defects, child safety seats, recalls and lemon laws. Send a self-addressed, stamped envelope with 55 cents postage with your request or complaint; include make, model and year. CAS compiles complaints to press for recalls, regulation and class action suits; maintains a referral service of California lawyers who take auto warranty and lemon law cases; publishes a guide to buying a new… (Washington, DC)
  
• Congress Watch
  A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. Congress Watch champions consumer interests before the U.S. Congress and serves as a government watchdog. They lobby to strengthen health, safety and environment protections; demand an end to corporate subsidies; fight to preserve citizen access to the courts to… (Washington, DC)
  
• Customs and Border Protection, (DHS)
  U.S. Customs and Border Protection, Department of Homeland Security, established the CBP officer and Agriculture Specialist positions to serve at the Nation’s ports of entry and provide the American public, travelers and the international trade community with “one face at the border.” (Washington, DC)
  

‹ First  < 22 23 24 25 26 >  Last ›