Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

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  • United States Postal Inspection Service, (USPS)
    The mission of the United States Postal Inspection Service is to protect the U.S. Postal Service, its employees and its customers from criminal attack, and protect the nation’s mail system from criminal misuse.
    (added October 2006)
  • United States Postal Service (USPS)
    In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website.
    (added October 2006)
  • United States Secret Service: Office of Government Liaison & Public Affairs, (DHS)
    The United States Secret Service is mandated by statute and executive order to carry out two significant missions: protection and criminal investigations. The Secret Service protects the President and Vice President, their families, heads of state, and other designated individuals; investigates threats against these protectees; protects the White House, Vice President’s Residence, Foreign Missions, and other buildings within Washington, D.C.; and plans and implements security…
    (added October 2006)
  • Veteran's Employment and Training Service - DOL
    VETS provides Veterans with the resources and services to succeed in the 21st century work force by maximizing their employment opportunities, protecting their employment rights and meeting labor-market demands with qualified Veterans.
    (added October 2006)
  • Visa Services (Dept. of State)
    For information on U.S. visas for foreigners.
    (added October 2006)
  • Women's Bureau - DOL
    The Women's Bureau covers work issues such as sexual harassment, pregnancy discrimination, and family and medical leave, and dependent care (child and/or elder care) policies.
    (added October 2006)
  • Montana - Weights and Measures Office
    The Weights and Measures Bureau responsibilities, mandated in Title 30, Chapter 12, and Title 82, Chapter 15, MCA, include licensing, inspecting, testing, and certifying all weighing or measuring devices used in commercial transactions in the State of Montana.
    (added October 2006)
  • New Hampshire - Weights and Measures Office
    The Division of Weights and Measures enforces all of the state’s laws affecting the measurement of commodities moving in commerce. The purpose is to ensure consumers receive an accurate quantity and adequate information about commodities so that they can make price and quantity comparisons. Among its functions is the inspection of scales weighing in thousandths of a pound up to platform scales used to weigh…
    (added October 2006)
  • Office of Civil Rights, Dept. of Health and Human Services
    The Department of Health and Human Services, through the Office for Civil Rights, promotes and ensures that people have equal access to and opportunity to participate in and receive services in all HHS programs without facing unlawful discrimination. Through prevention and elimination of unlawful discrimination, the Office for Civil Rights helps HHS carry out its overall mission of improving the health and well-being of all…
    (added October 2006)
  • National Cancer Institute (NCI)
    The National Cancer Institute coordinates the National Cancer Program, which conducts and supports research, training, health information dissemination, and other programs with respect to the cause, diagnosis, prevention, and treatment of cancer, rehabilitation from cancer, and the continuing care of cancer patients and the families of cancer patients. Specifically, the Institute: * Supports and coordinates research projects conducted by universities, hospitals, research foundations, and businesses…
    (added October 2006)
  • Nevada - Weights and Measures Office
    The Bureau of Weights and Measures is charged with the responsibility to inspect and test all commercially used weighing and measuring devices. These devices include the fuel dispensers used at service stations and truck stops, scales used in supermarkets and specialty stores, refueling meters at airports and liquefied petroleum gas dispensers. When requested, the Bureau inspects and tests truck, concrete and asphalt scales for the…
    (added October 2006)
  • Vermont - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Indiana - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • National Health Information Center (NHIC)
    A health information referral services which links consumers and health professionals who have health questions with organizations best able to provide answers.
    (added October 2006)
  • Hawaii - Dept of Agriculture - Standards and Technical Services
    The Standards and Technical Services Section provides the technical assistance and traceablity of standards that make the enforcement of measurement standards laws possible. The branch is made up a metrology laboratory and a petroleum analysis laboratory.
    (added October 2006)
  • Utah - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Kentucky - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • USDA - Meat and Poultry Hotline
    The USDA Meat and Poultry Hotline can answer your food safety questions. This toll-free telephone service, which began July 1, 1985, helps prevent foodborne illness By phone or on the Web, answers to your questions on... * Safe food storage, handling, preparation * Product dating * Product content * Power outages and much more! See Also: * USDA Hotline: A Food Safety Resource for Millions…
    (added October 2006)
  • Office of Scientific and Technical Information (OSTI), Dept. of Education
    OSTI’s mission is to advance science and sustain technological creativity by making R&D findings available and useful to DOE researchers and the American people. Through our collections and services, we make the results of the Department’s research available to scientists, researchers, and engineers in the DOE community and beyond; as well as academia, the international science community, and science attentive citizens.
    (added October 2006)
  • Puerto Rico - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • New York - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Wisconsin - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Rhode Island - Weights and Measures Office
    The Weights and Meaures Unit enforces Title 47 of the Rhode Island General Laws. This unit certifies sealers to perform inspections to ensure the calibration of all measuring devices used by businesses within Rhode Island. Other functions of the unit include certifying scales used for retail and wholesale purposes, certifying gasoline measuring devices to prevent fraud and deception and the licensing of oil dealers.
    (added October 2006)
  • District Attorney's Offices

    (added October 2006)
  • National Stroke Association
    This non-profit organization is dedicated to the education, treatment, rehabilitation, and prevention of strokes. The web site contains detailed information that help people better understand how to prevent strokes and deal with the symptoms.
    (added October 2006)
 
 
 

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