Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 35
- Bureau of Home Furnishings and Thermal Insulation
The Bureau of Home Furnishings and Thermal Insulation regulates upholstered furniture and bedding products sold in California to make sure they meet health, fire safety, and labeling standards. - Center for Auto Safety (CAS)
Provides information on auto defects, child safety seats, recalls and lemon laws. Send a self-addressed, stamped envelope with 55 cents postage with your request or complaint; include make, model and year. CAS compiles complaints to press for recalls, regulation and class action suits; maintains a referral service of California lawyers who take auto warranty and lemon law cases; publishes a guide to buying a new… - Centers for Disease Control and Prevention (CDC)
Information about public health, disease, injury and disability. This site also includes health information for international travelers. - Congress Watch
A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. - Consumer Product Safety Commission (CPSC)
Publications on product safety, shopping tips and recall notices. - Customs and Border Protection, (DHS)
U.S. Customs and Border Protection, Department of Homeland Security, established the CBP officer and Agriculture Specialist positions to serve at the Nation's ports of entry and provide the American public, travelers and the international trade community with "one face at the border." - Department of Homeland Security (DHS)
Mission We will lead the unified national effort to secure America. We will prevent and deter terrorist attacks and protect against and respond to threats and hazards to the nation. We will ensure safe and secure borders, welcome lawful immigrants and visitors, and promote the free-flow of commerce. - Department of Housing and Community Development
Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety. - Department of Labor (DOL)
The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. In carrying out this mission, the Department… - Department of Transportation (DOT)
Contact about commercial airline and charter companies if your luggage was lost or you have reservation or ticket disputes, or similar problems. (For airline safety questions or problems contact the Federal Aviation Administration.) - Drug Enforcement Administration (DEA), (DOJ)
The mission of the Drug Enforcement Administration (DEA) is to enforce the controlled substances laws and regulations of the United States and bring to the criminal and civil justice system of the United States, or any other competent jurisdiction, those organizations and principal members of organizations, involved in the growing, manufacture, or distribution of controlled substances appearing in or destined for illicit traffic in the… - Employment Standards Administration (ESA) - DOL
The mission of ESA is to enhance the welfare and protect the rights of American workers. As an enforcement and benefit delivery Agency, ESA is composed of four major programs: 1. Office of Federal Contract Compliance Programs 2. Office of Labor-Management Standards 3. Office of Workers' Compensation Programs 4. Wage and Hour Division - Federal Aviation Administration (ASY-300), (DOT)
The Federal Aviation Administration (FAA) is responsible for the safety of civil aviation. The FAA’s major roles include: regulating civil aviation to promote safety; encouraging and developing civil aeronautics, including new aviation technology; developing and operating a system of air traffic control and navigation for both civil and military aircraft; researching and developing the National Airspace System and civil aeronautics; developing and carrying out programs… - Federal Aviation Administration (FAA), (DOT)
Contact for problems with any FAA responsibility such as carry-on luggage and child safety seats. (For problems that do not involve safety call the Department of Transportation.) - Federal Bureau of Investigation (FBI), (DOJ)
The mission of the FBI is to protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners. The organization with these responsibilities has not always been called the FBI. - Federal Insurance Administration (FIA)
Call for additional resources and referrals to aid in floods. - Fly-Rights: A Consumer Guide to Air Travel
Outlines your rights about delayed and cancelled flights, frequent flyer programs, travel scams, airline safety, disabled rights, overbooking and baggage, and more. - Little Tokyo Service Center
Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units. - Mine Safety and Health Administration - DOL
The mission of the Mine Safety and Health Administration (MSHA) is to administer the provisions of the Federal Mine Safety and Health Act of 1977 (Mine Act) and to enforce compliance with mandatory safety and health standards as a means to eliminate fatal accidents; to reduce the frequency and severity of nonfatal accidents; to minimize health hazards; and to promote improved safety and health conditions… - National Clearinghouse on Child Abuse and Neglect Information, (HHS)
The Administration for Children and Families (ACF), within the Department of Health and Human Services (HHS) is responsible for federal programs that promote the economic and social well-being of families, children, individuals, and communities. ACF programs aim to achieve the following: * families and individuals empowered to increase their own economic independence and productivity; * strong, healthy, supportive communities that have a positive impact on… - National Coalition for Consumer Education (NCCE)
NCCE is a coalition coordinated by the National Consumers League. It develops and provides educational materials and resources to consumer educators through a network of state coordinators. The coaltiion sponsors LifeSmarts, a game-show competition open to all teens in the United States who are in the 9th through 12th grade. - National Highway Traffic Safety Administration (NHTSA), (DOT)
You can register a complaint regarding anything involving vehicle safety and learn if there is an active investigation. Recording provides information on vehicle safety, recalls and defects. Give make, model and year of car to learn if it has been subject to a recall or is under investigation. Crash test data is available; also gives information on child safety seats. Leave your address and the… - New Jersey - Department of Law and Public Safety, Division of Consumer Affairs
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Occupational Safety and Health Administration (OSHA) - DOL
A division of the U.S. Department of Labor, OSHA regulates health and safety in the workplace. This site offers information, tips and fact sheets about workplace safety, including information on ergonomics. - Office of Safety (RRS), (DOT)
FRA's Office of Safety promotes and regulates safety throughout the Nation's railroad industry. Inspectors specialize in the following five safety disciplines and promote numerous grade crossing and trespass-prevention initiatives: Hazardous Materials Motive Power and Equipment Operating Practices Signal and Train Control Track Highway-Rail Grade Crossing and Trespassing Prevention Programs By law, the Office of Safety is responsible for promoting railroad safety nationwide and enforcing safety…