Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 414
- Maryland - Attorney General
The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your new home builder or health club is properly registered and provide publications to help you make good decisions in the marketplace. - Maryland - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Maryland - Commissioner of Financial Regulation Division
The mission of the Office of The Commissioner of Financial Regulation is to ensure that the citizens of Maryland are able to conduct their financial transactions in safe, reliable and well-managed institutions, while providing a flexible, yet sound regulatory environment that promotes fair competition, encourages innovative business development, and supports the economy of Maryland. - Maryland - Insurance Administration
The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws. - Maryland - Office of the Attorney General Securities Division
The primary mission of the Securities Division is to protect Maryland investors from investment fraud and misrepresentation. - Maryland - Public Service Commission (PSC)
The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC's jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown. - Massachusetts - Attorney General
The Public Protection and Advocacy Bureau uses investigation, analysis, affirmative litigation, and other advocacy to advance the Attorney General’s statutory and constitutional responsibility to enforce laws protecting the public. The Bureau focuses on a wide range of issues, including: equality and civil liberties for all; clean air, land and water; fair and competitive business practices in the areas of consumer protection, antitrust, and financial services… - Massachusetts - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Massachusetts - Department of Public Utilities
The Department is responsible for oversight of investor-owned electric power, natural gas, and water industries in the Commonwealth; developing alternatives to traditional regulation; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities. The mission of the Department is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost;… - Massachusetts - Division of Banks
The Division’s mission is to advance the public interest with the highest level of integrity and innovation by ensuring a sound, competitive, and accessible banking and financial services environment. - Massachusetts - Division of Insurance
The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. - Mercury News Action Line
Handles consumer complaints and makes referrals. Write if the problem will take more than a minute to describe over the phone and include name, address and phone number. - Michigan - Attorney General
The Michigan Attorney General's Consumer Protection division handles the following issues: auto leases, consumer complaints, debt collection (unlicensed), Do Not Call-telemarketing, false advertising, foreclosure rescue, home solicitation sales, identify theft, item pricing, landlord/tenant relations, pharmaceutical issues-failure to warn, off label promotion, retail installment sales, scams, telecommunications (deregulated), warranties. - Michigan - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Michigan - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Minnesota - Attorney General
The Consumer Division of the Minnesota Attorney General's Office accepts complaints from citizens on a large variety of consumer matters, such as insurance, cars, health care, banking, credit, utilities, debt collection, mortgages, charities, scams, and many more. The office also takes enforcement action against companies conducting abusive or unlawful business practices involving Minnesota's consumers. - Minnesota - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Minnesota - Public Utilities Commission
The Minnesota Public Utilities Commission (PUC) regulates three cornerstone service industries in Minnesota’s economy, i.e., electricity, natural gas and telephone. The Minnesota Public Utilities Commission’s mission is to create and maintain a regulatory environment that ensures safe, reliable and efficient utility services at fair and reasonable rates. - Mississippi - Attorney General
The mission of the Consumer Protection Division of the Mississippi Attorney General's Office is to shield Mississippi consumers against unfair, false, deceptive, misleading, or unconscionable business practices. - Mississippi - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of the Mid-South, Inc serves West Tennessee, North Mississippi and Eastern Arkansas. - Mississippi - Department of Insurance
The Consumer Services Division is responsible for mediating and resolving conflicts between the insurance industry and Mississippi residents. The Division provides information to the public, assisting consumers in all phases of their insurance business. The Division receives complaints from and interviews policyholders who feel they have not received fair consideration by insurance companies or agents, and takes corrective action against such offenders when appropriate. - Mississippi - Director Consumer Finance Division
The Department of Banking and Consumer Finance, State of Mississippi, is committed to providing quality supervision and regulation to those institutions, persons, firms, corporations, and associations furnishing financial services, as authorized by statute, to the people of Mississippi. The Department also gives cooperative assistance to any individual, institution, industry, or other regulatory agency within the scope of our responsibilities. - Mississippi - Public Service Commission
The Public Service Commission regulates telecommunications, electric, gas, water and sewer utilities. The agency is charged with assuring that rates and charges for services are just and reasonable, that the service rendered is reasonably adequate, and that any facilities constructed or acquired are required for the convenience and necessity of the public. Additionally, the agency exercises safety jurisdiction over gas pipelines and has area jurisdiction… - Missouri - Attorney General
The Missouri Attorney General protects consumers' rights by promoting a free, fair, open and honest marketplace. The Consumer Protection Division aggressively enforces Missouri's consumer protection laws, while educating and advocating for Missouri consumers. - Missouri - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.
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