Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 228
- National Park Service of the Dept of the Interior (NPS)
The NPS works with communities to preserve and care for neighborhood treasures. It also works with teachers to create unique opportunities for students to learn about history at the real places where events unfolded. - National Passport Information Center - U.S. Department of State
For information on U.S. passports, including the status of pending applications, as well as locations of the over 4,500 passport acceptance facilities. - National Pesticide Information Center, (EPA)
A service that provides objective, science-based information about a wide variety of pesticide-related subjects, including: pesticide products, recognition and management of pesticide poisonings, toxicology, environmental chemistry. - National Runaway Switchboard (part of Health and Human Services)
The mission at the National Runaway Switchboard is to help keep America’s runaway and at-risk youth safe and off the streets. Their services are provided in part through funding from Family and Youth Services Bureau in the Administration for Children and Families, U.S. Department of Health and Human Services. - New Hampshire - Bureau of Securities Regulation
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - New Jersey - Department of Banking and Insurance
The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers and promotes the growth, financial stability and efficiency of those industries. The New Jersey Department of Banking and Insurance is committed to protecting and educating consumers regarding insurance, money matters and real estate transactions. - New Jersey - Department of Law and Public Safety, Division of Consumer Affairs
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - New York - Public Service Commission (PSC), Consumer Education & Advocacy
The Office of Consumer Services of NY PSC provides a variety of services to protect and assist utility customers. Its Consumer Assistance and Consumer Education and Advocacy sections seek to ensure that the Department and the utility companies it regulates are responsive to the needs and concerns of individual consumers and to the public. - No Child Left Behind (NCLB) - Department of Education
NCLB is the latest federal legislation that enacts the theories of standards-based education reform, which is based on the belief that setting high standards and establishing measurable goals can improve individual outcomes in education. The Act requires states to develop assessments in basic skills to be given to all students in certain grades, if those states are to receive federal funding for schools. The Act… - Nolo Press
Publishes books, software, audio tapes and video tapes to assist people in legal matters on such topics as divorce, wills, bankruptcy, debt problems and litigation. Ask for publications list. - North Carolina - Secretary of State
The mission of the Secretary of State of North Carolina is to serve and protect citizens, the business community and governmental agencies by facilitating business activities, by providing accurate and timely information and by preserving documents and records. - North Dakota - Securities Commissioner
The North Dakota Securities Department regulates the offer and sale of securities and franchises in the State of North Dakota, and protects the investing public by enforcing compliance with our state’s laws. The Department promotes public awareness of securities laws to prevent violations and to prevent investment fraud. The Department provides investor education programs for all ages to improve the level of financial literacy in… - Office of Child Support Enforcement, Dept. of Health and Human Services
The nation’s Child Support Enforcement Program (CSE) is a federal/state/local partnership to help families by promoting family self-sufficiency and child well-being. CSE provides four major services to their customers: locating non-custodial parents, establishing paternity, establishing support orders and collecting support payments. The program also provides services to non-custodial parents. - Office of Civil Rights, Dept. of Health and Human Services
The Department of Health and Human Services, through the Office for Civil Rights, promotes and ensures that people have equal access to and opportunity to participate in and receive services in all HHS programs without facing unlawful discrimination. Through prevention and elimination of unlawful discrimination, the Office for Civil Rights helps HHS carry out its overall mission of improving the health and well-being of all… - Office of Consumer Affairs (OCA), Postal Regulatory Commission
The mission of the OCA is to be a vigorous, responsive, and effective advocate for reasonable and equitable treatment of the general public in proceedings before the Postal Regulatory Commission. The Commission holds hearings and makes recommendations to the Governors of the Postal Service on proposed changes in postal rates and mail classifications. The OCA represents the interests of the general public in such cases.… - Office of Consumer Complaints, Federal Maritime Commission (FMC)
The Federal Maritime Commission (FMC) is an independent regulatory agency responsible for the regulation of oceanborne transportation in the foreign commerce of the U.S. The Office of Consumer Affairs and Dispute Resolution Services provides a number of services designed to assist shippers, carriers, cruise operators and other industry participants resolve commercial disputes or problems related to the business practices of regulated entities including, an Ombuds… - Office of Disability Employment Policy (ODEP) - DOL
In the FY2001 Department of Labor appropriation, Congress approved an Office of Disability Employment Policy (ODEP) to be headed by an Assistant Secretary. ODEP's mission is to provide leadership to increase employment opportunities for adults and youth with disabilities. ODEP is a federal agency in the Department of Labor. Its customers include: * Individuals with disabilities and their families * Private employers and their employees… - Office of Energy Efficiency and Renewable Energy (EERE), Dept. of Energy
The Office of Energy Efficiency and Renewable Energy (EERE) consists of ten programs and several offices that support the office and its mission. The EERE programs support EERE's research and development of energy efficiency or renewable energy technologies in these areas: * Biomass * Buildings * Federal Energy Management * Geothermal * Hydrogen, Fuel Cells and Infrastructure * Industrial * Solar * Vehicles * Weatherization… - Office of Fair Housing and Equal Opportunity (FHEO), HUD
HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. - Office of Intergovernmental and Interagency Affairs, (ED)
Office of Intergovernmental and Interagency Affairs (OIIA) encourages public understanding and support for improving American education. They engage key groups and constituencies including government, business, religious and community organizations, as well as families, students and the general public. - Office of Investor Education and Advocacy (SEC)
The SEC's Office of Investor Education and Assistance provides a variety of services to address the problems and questions you may face as an investor. The office cannot advise the public on what investments to make, but can tell people how to invest wisely and avoid fraud. To request public documents, visit http://www.sec.gov/answers/publicdocs.htm - Office of Public Affairs - Department Of Labor
The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. - Office of Recapitalization, (HUD)
The Office of Recap is responsible for the preservation and recapitalization of federally assisted affordable housing and oversees and processes financial transactions to ensure the long-term physical and financial viability of affordable rental housing. In conducting the business of preservation of affordable housing, Recap is also responsible for ensuring compliance with relevant laws and statutes. - Office of Scientific and Technical Information (OSTI), Dept. of Education
OSTI’s mission is to advance science and sustain technological creativity by making R&D findings available and useful to DOE researchers and the American people. Through our collections and services, we make the results of the Department’s research available to scientists, researchers, and engineers in the DOE community and beyond; as well as academia, the international science community, and science attentive citizens. - Office of Special Education and Rehabilitative Services (OSERS), Dept. of Education
The Office of Special Education and Rehabilitative Services (OSERS) is committed to improving results and outcomes for people with disabilities of all ages. OSERS provides a wide array of supports to parents and individuals, school districts and states in three main areas: special education, vocational rehabilitation and research. By providing funding to programs that serve infants, toddlers, children and adults with disabilities, OSERS works to…
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