Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 228

    Consumer Information


  • Los Angeles County Department of Consumer Affairs
    Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams.

  • Los Angeles County Medical Association
    Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review.

  • Los Angeles Housing + Community Investment Department (HCIDLA)
    Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases.

  • Marin County District Attorney
    The Consumer Protection Unit is responsible for handling a broad spectrum of consumer protection activities. Its focus is to protect honest citizens from fraudulent or dishonest business practices. They have four major areas of concern: enforcement, mediation, referral, and outreach.

  • Marin County Fair Housing (FHOM)
    FHOM's community programs promote human rights and diversity in Marin neighborhoods. In addition to their services for individuals and housing providers, Fair Housing of Marin also produces a variety of education, outreach and advocacy programs whose goals are to strengthen human rights and diversity in Marin county.

  • Marin County Mediation Services
    Mediation Services was established in 1980 to offer the public an alternative to court as a way of resolving disputes in a variety of areas. Professionally trained and experienced Mediators help to facilitate resolutions for parties in conflict and for victims in Juvenile Delinquency matters.

  • Modesto Human Relations Commission
    The Human Relations Commission's primary responsibility is to make recommendations for furthering human relations in the community. This commission provides information and referrals concerning fair housing. The commission meets jointly with the Equal Opportunity/Disability Commission.

  • Moneywi$e
    MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached.

  • Montana - Commissioner of Securities and Insurance
    The Commissioner of Securities and Insurance’s office is a criminal justice agency charged with protecting Montana’s consumers through insurance and securities regulation and also through informing the public about insurance and securities issues.

  • Morningstar
    Morningstar is a trusted source for insightful information on stocks, mutual funds, variable annuities, closed-end funds, exchange-traded funds, separate accounts, hedge funds, and 529 college savings plans

  • Motley Fool
    Offers stock quotes, news, charts and data, model portfolios, and personal finance advice.

  • Napa Fair Housing Center (Greater Napa Housing Center)
    Fair Housing Napa Valley, a 501(c) (3) nonprofit corporation dedicated to fair and equal housing opportunity for all county residents, is the only agency in Napa County where residents can obtain impartial comprehensive fair housing counseling, information, and referral and mediation services. The primary mission is fair housing, and services include extensive education and enforcement activities including intake of discrimination complaints, testing, investigation, and referrals…

  • National Clearinghouse for English Language Acquisition (NCELA)
    Authorized under Title III of the No Child Left Behind Act of 2001 (NCLB), the National Clearinghouse for English Language Acquisition & Language Instruction Educational Programs (NCELA) supports the U.S. Department of Education's Office of English Language Acquisition, Language Enhancement, and Academic Achievement for Limited English Proficient Students (OELA) in its mission to respond to Title III educational needs, and implement NCLB as it applies…

  • National Conflict Resolution Center
    The National Conflict Resolution Center (NCRC) is a full service alternative dispute resolution provider, based in San Diego, California since 1983. NCRC provides and promotes collaborative dispute resolution and conflict management to individuals, organizations and society through education, training and client services.

  • National Consumers League
    The National Consumers League is America’s oldest consumer organization, representing consumers and workers on marketplace and workplace issues since our founding in 1899. NCL provides government, businesses, and other organizations with the consumer’s perspective on concerns including child labor, privacy, food safety, and medication information.

  • National Consumers League's Fraud Center
    National Fraud Information Center (NFIC) provides recorded information on current frauds; tips on how to avoid becoming a victim; consumer publications you can order; and access to staff who provide referral services and assistance in filing complaints.

  • National Council on the Aging (NCOA)
    A full range of services and programs designed to enhance and assist older Americans and agencies that work with older Americans. They work with thousands of organizations across the country to help seniors find jobs and benefits, improve their health, live independently, and remain active in their communities. Check their website for the regional office near you.

  • National Credit Union Administration (NCUA)
    Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint.

  • National Disability Rights Network (NDRN)
    The National Disability Rights Network (NDRN) is the nonprofit membership organization for the federally mandated Protection and Advocacy (P&A) Systems and Client Assistance Programs (CAP) for individuals with disabilities. Collectively, the P&A/CAP network is the largest provider of legally based advocacy services to people with disabilities in the United States.

  • National Fair Housing Advocate
    The National Fair Housing Advocate Online is a resource designed to serve both the fair housing advocacy community and the general public with timely news and information regarding the issues of housing discrimination. This site is maintained by the Tennessee Fair Housing Council.

  • National Health Information Center (NHIC)
    A health information referral services which links consumers and health professionals who have health questions with organizations best able to provide answers.

  • National Highway Traffic Safety Administration (NHTSA)
    You can register a complaint regarding anything involving vehicle safety and learn if there is an active investigation. Recording provides information on vehicle safety, recalls and defects. Give make, model and year of car to learn if it has been subject to a recall or is under investigation. Crash test data is available; also gives information on child safety seats. Leave your address and the…

  • National Institute of Mental Health (NIMH)
    The mission of NIMH is to transform the understanding and treatment of mental illnesses through basic and clinical research, paving the way for prevention, recovery and cure.

  • National Institute of Standards and Technology - The Metric Program (NIST)
    The Metric Program seeks to accelerate the Nation's transition to the metric system, the preferred system of weights and measures for United States trade and commerce. Implementing the 1988 amendments to the Metric Conversion Act of 1975, the Metric Program helps foster the metric transition activities of all Federal agencies. The Program provides leadership and assistance on the adoption and use of the metric language…

  • National Institute on Deafness and Other Communication Disorders (NIDCD)
    NIDCD is a division of the National Institutes of Health. Site features information on a number of communication disorders, with updates on research being done on these disorders.

 
 
 

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