Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Sacramento County

These are the results for consumer specific consumer resources for Sacramento County. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Protection

• California - Department of Consumer Affairs
  The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. (Sacramento, CA)
  
• California - Department of Financial Protection and Innovation (DFPI)
  The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety… (Sacramento, CA)
  
• California - Department of Justice's Privacy Enforcement and Protection Unit
  The Department of Justice’s Privacy Enforcement and Protection Unit enforces state and federal privacy laws, empowers Californians by showing them how to better control their personal information when they use innovative technologies, promotes smart online behavior by offering timely resources for consumers, parents and educators, works with companies on privacy trends and offers best practice guidance, and advises the Attorney General on privacy matters. (Sacramento, CA)
  
• California - Department of Real Estate
  The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA)
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  
• California - Legislative Counsel
  Founded in 1913, the Office of Legislative Counsel is a nonpartisan public agency that drafts legislative proposals, prepares legal opinions, and provides other confidential legal services to the Legislature and others. The office also provides computer services, data networking, and related customer services to the Legislature. This site features information on current and past legislative bills in the state of California. You can use this… (Sacramento, CA)
  
• California - Medical Board
  The mission of the Medical Board of California is to protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professions and through the vigorous, objective enforcement of the Medical Practice Act, and to promote access to quality medical care through the Board's licensing and regulatory functions. (Sacramento, CA)
  
• California - Office of Real Estate Appraisers (OREA)
  OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers. (Rancho Cordova, CA)
  
• California Department of Consumer Affairs Complaint Resolution Program
  The Complaint Resolution Program is responsible for processing all consumer complaints that are filed against California businesses that are regulated by the following bureaus: Automotive Repair, Cemetery and Funeral, Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, Security and Investigative Services, and Hearing Aid Dispensers. This Program works to promote a mutually acceptable resolution between disputing parties. The representative can propose terms to settle… (Sacramento, CA)
  
• California Department of Food and Agriculture
  California Department of Food and Agriclture's mission is to serve the citizens of California by promoting and protecting a safe, healthy food supply, and enhancing local and global agricultural trade, through efficient management, innovation and sound science, with a commitment to environmental stewardship. Inspectors examine meat, poultry, vegetables, fruits, dairy and other foods to ensure safety and quality; pest eradication teams work to prevent infestations… (Sacramento, CA)
  
• California Health Advocates
  California Health Advocates is a Medicare advocacy and education organization in California. They are a non-profit and receive financial support from a broad range of private and public organizations. Their work includes advocacy & policy and education. (Sacramento, CA)
  
• California State
  This page includes general information about issues facing California, messages from the governor and links to most state agencies. (Sacramento, CA)
  
• California State Department of Fair Employment and Housing
  The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… (Elk Grove, CA)
  
• California State Transportation Agency (CalSTA)
  On July 1, 2013 the new California State Transportation Agency (CalSTA) opened its doors for the first time, carrying out the Governor's government reorganization plan, which included replacing the Business, Transportation and Housing Agency with a new state agency focused solely on transportation. As a result of these changes, CalSTA now consists of departments, boards and offices each with a focus on the safety and… (Sacramento, CA)
  
• Contractors State License Board (CSLB)
  Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses. (Sacramento, CA)
  

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