Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Sacramento County

These are the results for consumer specific consumer resources for Sacramento County. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Information

• California State Department of Fair Employment and Housing
  The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… (Elk Grove, CA)
  
• California State Transportation Agency (CalSTA)
  On July 1, 2013 the new California State Transportation Agency (CalSTA) opened its doors for the first time, carrying out the Governor's government reorganization plan, which included replacing the Business, Transportation and Housing Agency with a new state agency focused solely on transportation. As a result of these changes, CalSTA now consists of departments, boards and offices each with a focus on the safety and… (Sacramento, CA)
  
• Contractors State License Board (CSLB)
  Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses. (Sacramento, CA)
  
• Department of Aging (CDA)
  Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance. (Sacramento, CA)
  
• Department of Housing and Community Development
  Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety. (Sacramento, CA)
  
• Physician Assistant Committee, California Dept. of Consumer Affairs
  The Physician Assistant Board of the Medical Board of California serves and protects consumers of California through licensing, approving physician assistant training programs, and enforcement of the laws governing the Physician Assistant Practice Act. Physician Assistants are highly skilled professions who, under the supervision of a physician and surgeon, provide patient services ranging from primary medicine to very specialized surgical care. (Sacramento, CA)
  
• Registry of Charitable Trusts
  Many Californians make generous donations to charities each year by volunteering time or through their checkbooks. This web site offers information to assist you in evaluating solicitations and choosing wisely when responding to charities and commercial fundraisers who must register with the Attorney General's Registry of Charitable Trusts and report financial activities annually. By searching the charities database, you can see if a charity is… (Sacramento, CA)
  

Consumer Protection

• Board of Optometry
  Write to file a complaint against an optometrist. (Sacramento, CA)
  
• Board of Podiatric Medicine
  The Board of Podiatric Medicine ensures protection of consumers, enforces contemporary standards and provides accurate and timely information that promotes sound consumer decision-making with regard to Doctors of Podiatric Medicine. (Sacramento, CA)
  
• Board of Psychology
  The California Board of Psychology protects the safety and welfare of consumers of psychological services. (Sacramento, CA)
  
• Bureau for Private Postsecondary and Vocational Education
  Responsible for the approval and oversight of institutions offering private postsecondary education. Investigates consumer complaints and responds to inquiries on the approval status of schools. (West Sacramento, CA)
  
• Bureau of Naturopathic Medicine
  The Bureau administers the Naturopathic Doctors Act. This law specifies various standards for the licensure and regulation of naturopathic medicine that the Bureau enforces. The Committee is completely funded by application and licensing fees and its staff is responsible for answering public inquiries, analyzing licensure documents, issuing licenses, responding to correspondence, coordinating legislative, regulatory, and budgetary activities, preparing reports, and administering disciplinary and enforcement activities. (Sacramento, CA)
  
• Bureau of Security and Investigative Services
  Contact about complaints or questions regarding repossession agencies, private patrols, alarm companies, security guards and locksmiths. (Sacramento, CA)
  
• Cal-EPA
  The California Environmental Protection Agency is charged with developing, implementing and enforcing the state's environmental protection laws that ensure clean air, clean water, clean soil, safe pesticides and waste recycling and reduction. They are at the forefront of environmental science, using cutting-edge research to shape the state's environmental laws. Their mission is to restore, protect and enhance the environment, to ensure public health, environmental quality… (Sacramento, CA)
  
• California - Attorney General
  The Attorney General represents the people of California in civil and criminal matters before trial courts, appellate courts and the supreme courts of California and the United States. The Attorney General also serves as legal counsel to state officers and, with few exceptions, to state agencies, boards and commissions. Exceptions to the centralized legal work done on behalf of the state are listed in Section… (Sacramento, CA)
  

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