Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Sacramento

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Protection

• Board of Podiatric Medicine
  The Board of Podiatric Medicine ensures protection of consumers, enforces contemporary standards and provides accurate and timely information that promotes sound consumer decision-making with regard to Doctors of Podiatric Medicine. (Sacramento, CA)
  
• Board of Psychology
  The California Board of Psychology protects the safety and welfare of consumers of psychological services. (Sacramento, CA)
  
• Bureau for Private Postsecondary and Vocational Education
  Responsible for the approval and oversight of institutions offering private postsecondary education. Investigates consumer complaints and responds to inquiries on the approval status of schools. (Sacramento, CA)
  
• Bureau of Electronic and Appliance Repair
  Looks into complaints about invoices which exceed the written estimate, incompetent repairs, etc. Call to get a complaint form. Complaints in letter form are also acceptable. (Sacramento, CA)
  
• Bureau of Household Goods and Services
  The Bureau of Home Furnishings and Thermal Insulation regulates upholstered furniture and bedding products sold in California to make sure they meet health, fire safety, and labeling standards. (Sacramento, CA)
  
• Bureau of Naturopathic Medicine
  The Bureau administers the Naturopathic Doctors Act. This law specifies various standards for the licensure and regulation of naturopathic medicine that the Bureau enforces. The Committee is completely funded by application and licensing fees and its staff is responsible for answering public inquiries, analyzing licensure documents, issuing licenses, responding to correspondence, coordinating legislative, regulatory, and budgetary activities, preparing reports, and administering disciplinary and enforcement activities. (Sacramento, CA)
  
• Bureau of Naturopathic Medicine
  The Bureau administers the Naturopathic Doctors Act. This law specifies various standards for the licensure and regulation of naturopathic medicine that the Bureau enforces. The Committee is completely funded by application and licensing fees and its staff is responsible for answering public inquiries, analyzing licensure documents, issuing licenses, responding to correspondence, coordinating legislative, regulatory, and budgetary activities, preparing reports, and administering disciplinary and enforcement activities. (Sacramento, CA)
  
• Bureau of Security and Investigative Services
  Contact about complaints or questions regarding repossession agencies, private patrols, alarm companies, security guards and locksmiths. (Sacramento, CA)
  
• Cal-EPA
  The California Environmental Protection Agency is charged with developing, implementing and enforcing the state's environmental protection laws that ensure clean air, clean water, clean soil, safe pesticides and waste recycling and reduction. They are at the forefront of environmental science, using cutting-edge research to shape the state's environmental laws. Their mission is to restore, protect and enhance the environment, to ensure public health, environmental quality… (Sacramento, CA)
  
• California - Attorney General
  The Attorney General represents the people of California in civil and criminal matters before trial courts, appellate courts and the supreme courts of California and the United States. The Attorney General also serves as legal counsel to state officers and, with few exceptions, to state agencies, boards and commissions. Exceptions to the centralized legal work done on behalf of the state are listed in Section… (Sacramento, CA)
  
• California - Better Business Bureau Central California & Inland Empire Counties (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. The California BBC is now Better Business Bureau Central California & Inland Empire Counties, also know as BBB CCIE. (Sacramento, CA)
  
• California - Department of Consumer Affairs
  The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. (Sacramento, CA)
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Sacramento, CA)
  
• California - Department of Financial Protection and Innovation (DFPI)
  The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety… (Sacramento, CA)
  
• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Sacramento, CA)
  

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