Consumer Services Guide (CSG)

Consumer Services Guide (CSG) Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 18

Telephone



• 10-10PhoneRates.com
  This rate comparison site gives you up-to-date rates and terms for all popular "dial-around" long distance services. Offers news and alerts, too.
  
  
• ABTolls.com
  Comparison site that also sells long distance services.
  
  
• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. Housing Advocacy Project: Beyond Eviction Defense The Housing Advocacy Project addresses the lack of affordable housing in the Bay Area. The project provides legal assistance to individual non-English…
  
  
• BigZoo.com Corporation
  BigZoo is a pre-paid long distance phone service that lets you purchase services online using a credit or debit card.
  
  
• California - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.
  
  
• Cellmania
  One of the most useful sites for comparing cellular/wireless phone plans nationwide.
  
  
• Federal Communications Commission (FCC) - Spanish Language Homepage
  Provides easy access to the FCC's Spanish-language consumer bulletins.
  
  
• Federal Communications Commission (FCC)
  Receives complaints about television, cable TV, radio including program content and long distance telephone companies. Write or call.
  
  
• Lower My Bills
  Free nationwide site that may help you lower your monthly bills - from long distance to insurance.
  
  
• Media Access Project (MAP)
  A public interest, telecommunications law firm committed to meeting the public's needs in telecommunications policies through a program of public advocacy at the FCC, the courts, and the media, as well as offering day-to-day counseling of civic organizations and individuals in coalition with other public interest advocacy groups.
  
  
• Point.com
  One of the most useful sites we have found for comparing cellular/wireless phone plans nationwide.
  
  
• SaveOnPhone
  Free long distance comparison service that also sells long distance services.
  
  
• Search to Involve Pilipino Americans (SIPA)
  Call for information and referrals for questions regarding telecommunications. Also provides social services.
  
  
• SmartPrice.com
  Free long distance comparison service that also sells long distance services. Toll-Free: (877) 550-5317 Local Phone: (512) 342-8800 FAX: (888) 483-6633
  
  
• Telecommunications Research and Action Center (TRAC)
  Offers Web Pricer and Tele-Tips to help consumers make informed decisions regarding long distance rates and services.
  
  
• The Utilities Consumers' Action Network (UCAN)
  The Utility Consumers’ Action Network is San Diego’s Non-Profit Utility Watchdog. UCAN protects consumers from abusive practices in the energy, gasoline, telecommunications, water and other areas.
  
  
• TURN (The Utility Reform Network)
  A California consumer group that engages in advocacy on utility rate issues on behalf of residential and small business consumers; offers advice and referrals.
  
  
• Universal Service Administrative Companies
  Information on how low income individuals can receive a discount on basic local phone service.