Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 29
- Administration on Aging
Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies. - American Association of Retired Persons (AARP)
AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services. - Argentum
Argentum is the leading national association exclusively dedicated to supporting companies operating professionally managed, resident-centered senior living communities and the older adults and families they serve. Argentum member companies operate senior living communities offering assisted living, independent living, continuing care, and memory care services to older adults and their families. Since 1990, Argentum has advocated for choice, independence, dignity, and quality of life for all… - Asian Law Caucus (ALC)
Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. - Centers for Medicare & Medicaid Services (CMS)
The Centers for Medicare & Medicaid Services (CMS) ten Field offices reorganized in February 2007 moving from a geography-based structure to a Consortia structure based on the Agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The intent of the new structure is to improve performance through uniform… - Community Housing Agency of Butte County, Inc.
Community Housing Agency of Butte County is a private, non-profit, charitable corporation that operates several programs: Housing & Community Development (includes the Energy Saving Rehabilitation – Utility Assistance Programs); Food & Nutrition; and the Esplanade House. Each department consists of various projects and programs that enable low-income families and elderly to improve their lives. - Congress of California Seniors (CCS)
The Congress of California Seniors focuses its primary attention on legislative and consumer issues that impact older adults. The CCS education and advocacy program has proved to be an effective tool in influencing public policy decisions made by the state legislature and other state officials. - Council On Aging, Legal Services (COA)
Legal assistance for seniors 60 years of age and older. Bilingual (Spanish-English). - Department of Aging (CDA)
Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance. - Inland Fair Housing and Mediation Board (IFHMB)
The agency was established in 1980 and has been spirited in the fight against discrimination in housing. IFHMB continues to educate the community at large about their rights and responsibilities under fair housing laws. - LA County 211
211 LA County is dedicated to providing an easy-to-use, caring, professional source of guidance, advocacy, and 24/7 per week access to a comprehensive range of human services to the people of Los Angeles County. Their goal is to improve the quality of life for all residents of Los Angeles County by helping them to locate, access and effectively use essential community health and human services. - Legal Aid Society of San Diego Inc
Provides legal services on issues involving juvenile court, criminal court, immigration, housing, Social Security, health, family law and some consumer issues. - Legal Aid Society of San Mateo County
Legal Aid Society of San Mateo County provides free, quality civil legal services to San Mateo County’s low-income residents. Their advocacy has evolved with the times; they fought for civil rights in the 1960s and fair wages for farmworkers in the 1980s. Today their work encompasses more broad areas, you can visit their website for more information. - Legal Assistance for Seniors
Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. - Legal Assistance to the Elderly
Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… - Medicare
The Federal agency that administers Medicare, the Health Care Financing Administration, provides information on Medicare benefits. Site contains the Medicare Compare database to help Medicare beneficiaries compare the benefits offered by specific Medicare HMOs (health maintenance organizations) in their area. - National Center for Assisted Living (NCAL)
The National Center for Assisted Living (NCAL) is the assisted living voice of the American Health Care Association (AHCA), the nation’s largest organization representing long term care. - National Conflict Resolution Center
The National Conflict Resolution Center (NCRC) is a full service alternative dispute resolution provider, based in San Diego, California since 1983. NCRC provides and promotes collaborative dispute resolution and conflict management to individuals, organizations and society through education, training and client services. - National Consumers League's Fraud Center
National Fraud Information Center (NFIC) provides recorded information on current frauds; tips on how to avoid becoming a victim; consumer publications you can order; and access to staff who provide referral services and assistance in filing complaints. - National Council on the Aging (NCOA)
A full range of services and programs designed to enhance and assist older Americans and agencies that work with older Americans. They work with thousands of organizations across the country to help seniors find jobs and benefits, improve their health, live independently, and remain active in their communities. Check their website for the regional office near you. - Pension Benefit Guaranty Corporation
PBGC was created by the Employee Retirement Income Security Act of 1974 to encourage the growth of defined benefit pension plans, provide timely and uninterrupted payment of pension benefits, and keep pension insurance premiums at a minimum. Defined benefit pension plans promise to pay a specified monthly benefit at retirement, commonly based on salary and years on the job. - Professional Fiduciaries Bureau, Dept. of Consumer Affairs of California
The Professional Fiduciaries Bureau was created by legislation that passed and was enacted into law in 2007 to regulate non-family member professional fiduciaries, including conservators, guardians, trustees, and agents under durable power of attorney as defined by the Professional Fiduciaries Act. Professional fiduciaries provide critical services to seniors, disabled persons, and children. They manage matters for clients including daily care, housing and medical needs, and… - Railroad Retirement Board (RRB)
The RRB is an independent agency in the executive branch of the Federal Government. The Board’s primary function is to administer comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation’s railroad workers and their families, under the Railroad Retirement and Railroad Unemployment Insurance Acts. - Self-Help for the Elderly
A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… - Senior Companion Program (SCP), Senior Corps
The Senior Companion Program (SCP) is part of Senior Corps, a network of national service programs that provides older Americans with the opportunity to apply their life experiences to meeting community needs. Senior Companions serve one-on-one with the frail elderly and other homebound persons who have difficulty completing everyday tasks. They assist with grocery shopping, bill paying, and transportation to medical appointments, and they alert…
Seniors
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