Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 25
- Administration on Aging, (HHS)
Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies. - Adult and Aging Services
The Adult and Aging Services Division works with individuals and the community to ensure the safety and well-being of vulnerable adults. Staff provides protective and supportive social services as well as community training and coordination. The staff advocates for and strives to achieve the goals of safety, health, dignity, and independence for older adults, veterans and persons with disabilities. - American Association of Retired Persons (AARP)
AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services. - Asian Law Caucus (ALC)
Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. Housing Advocacy Project: Beyond Eviction Defense The Housing Advocacy Project addresses the lack of affordable housing in the Bay Area. The project provides legal assistance to individual non-English… - Assisted Living Federation of America (ALFA)
Industry association provides information and resources, including a Consumer Guide & Checklist and the Assisted Living Consumer Information Statement to print out and take along when you check out facilities. - Community Housing Agency of Butte County, Inc.
Community Housing Agency of Butte County is a private, non-profit, charitable corporation that operates several programs: Housing & Community Development (includes the Energy Saving Rehabilitation – Utility Assistance Programs); Food & Nutrition; and the Esplanade House. Each department consists of various projects and programs that enable low-income families and elderly to improve their lives. - Consumer Consortium on Assisted Living
The Consumer Consortium on Assisted Living is a national consumer advocacy organization dedicated solely to the needs, rights and protections of assisted living consumers. - Council On Aging, Legal Services (COA)
Legal assistance for seniors 60 years of age and older. Bilingual (Spanish-English). - Department of Aging, Long Term Care
Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance. - Inland Fair Housing and Mediation Board
Inland Fair Housing and Mediation Board is a fair housing agency that serves the County of San Bernardino, California and the Cities of Apple Valley, Chino, Fontana, Glendora, Hesperia, Hemet, Ontario, Rancho Cucamonga, Rialto, San Bernardino, Upland and Victorville. IFHMB has established the following departments in order to meet the communities needs in housing: -Fair Housing -Lanlord-Tenant Mediation -Pre-Litigation Mediation Services -Alternative Dispute Resolution -Mobile… - Legal Assistance for Seniors
Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. - Legal Assistance to the Elderly
Free legal advice and representation for San Francisco residents age 60 and older. Help with problems such as getting and retaining Social Security, SSI and Medi-Cal; avoiding illegal rent increases and evictions; avoiding physical and financial abuse and planning for the future, including simple wills and powers of attorney. - Medicare
The Federal agency that administers Medicare, the Health Care Financing Administration, provides information on Medicare benefits. Site contains the Medicare Compare database to help Medicare beneficiaries compare the benefits offered by specific Medicare HMOs (health maintenance organizations) in their area. - National Center for Assisted Living (NCAL)
The National Center for Assisted Living (NCAL) is the assisted living voice of the American Health Care Association (AHCA), the nation’s largest organization representing long term care. - National Council on the Aging (NCOA)
A full range of services and programs designed to enhance and assist older Americans and agencies that work with older Americans. A free publications catalogue is available upon request. Check their website for the location nearest you. - Office of Senior Information, Referral and Health Promotion
Provides phone referrals to senior services. Has a health education video lending library on senior topics. - Pension Benefit Guaranty Corporation
PBGC was created by the Employee Retirement Income Security Act of 1974 to encourage the growth of defined benefit pension plans, provide timely and uninterrupted payment of pension benefits, and keep pension insurance premiums at a minimum. Defined benefit pension plans promise to pay a specified monthly benefit at retirement, commonly based on salary and years on the job. - Professional Fiduciaries Bureau
- Railroad Retirement Board (RRB)
The RRB is an independent agency in the executive branch of the Federal Government. The Board's primary function is to administer comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation's railroad workers and their families, under the Railroad Retirement and Railroad Unemployment Insurance Acts. - Self-Help for the Elderly
A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… - Senior Companion Program (SPC) - Senior Corps
The Senior Companion Program (SCP) is part of Senior Corps, a network of national service programs that provides older Americans with the opportunity to apply their life experiences to meeting community needs. Senior Companions serve one-on-one with the frail elderly and other homebound persons who have difficulty completing everyday tasks. They assist with grocery shopping, bill paying, and transportation to medical appointments, and they alert… - Senior Services Information and Assistance
Information and assistance to access community resources. - SeniorLaw
Legal information oriented toward senior citizens, which includes topics such as Elder Law, estate planning, trusts, Medicare, Medicaid, and the rights of the elderly and people with disabilities. - Seniors in Action: Congress of California Seniors
The site offers information on issues concerning older adults, including health care, Social Security Reform, resources, and consumer alerts. - Sonoma County Human Services Department
The goal of the Sonoma County’s Human Services Department (HSD) is to protect and improve the well-being of the individuals and families who reside in Sonoma County – especially those who cannot protect themselves. They accomplish this by providing many different forms of assistance, including employment services, in-home support to aging and disabled individuals, Veteran’s services, foster care, food stamps, cash assistance, and eligibility for…