Consumer Services Guide (CSG)

Consumer Services Guide (CSG) Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 20

Privacy



• CALPIRG Privacy Rights Program
  The California Public Interest Research Group's website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft.
  
  
• CAUCE (Coalition Against Unsolicited Commercial E-mail)
  The Coalition Against Unsolicited Commercial Email is an ad hoc, all volunteer organization, created by Netizens to advocate for a legislative solution to the problem of Unsolicited Commerical E-mail ("spam").
  
  
• Center for Democracy and Technology
  A nonprofit public interest organization dedicated to developing and advocating public policies that advance constitutional and civil liberties and democratic values in new computer and communications technologies. CDT provides reports on free speech, privacy, and international Internet issues.
  
  
• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology.
  
  
• Electronic Privacy Information Center (EPIC)
  A public interest research center focusing public attention on civil liberties issues and efforts to protect privacy, first amendment, and constitutional rights. Provides reports concerning the A-Z's of privacy, ranging from Caller ID and Social Security numbers to airline passenger profiles and wiretapping.
  
  
• Financial Institution Opt-Out Contact Information
  The Privacy Rights Clearinghouse's list of the opt-out addresses and phone numbers of over 200 financial institutions.
  
  
• Health Privacy Project
  Non-partisan, non-profit organization dedicated to protecting medical privacy and monitoring federal medical privacy standards.
  
  
• ID Theft
  The U.S. government central website for information about identity theft. Find information about what to do if you are a victim, what state and federal laws apply, and how to minimize the risk of having your identity stolen. You can also input a complaint online.
  
  
• INSPECTION SERVICE OPERATIONS SUPPORT GROUP
  Contact about complaints concerning transactions conducted through the mail: mail theft, mail tampering, mail fraud, threatening letters and pornographic materials sent through the mail.
  
  
• Junkbusters Corp.
  Junkbusters offers information and products to help you better manage your privacy.
  
  
• Kidz Privacy
  A website run by the Federal Trade Commission that provides information for parents, kids, and teachers about how to protect kids' privacy on the Internet.
  
  
• Mail Preference Service
  The Direct Marketing Association (DMA) will remove your name from most national mailing lists. Send your name and address, including apartment number and zip code. It takes about four months to see a reduction in national mail received.
  
  
• NCL Focus on Privacy
  National Consumers League site that offers an explanation of privacy terms and tips to protect your privacy.
  
  
• Postal Answer Line
  24-hour recorded information about postal questions and mail order problems. The United States Postal Service has set up an automated telephone system to provide recorded messages for its most frequently needed information. The local PAL number is available from your local post office or you may use the number for: Manhattan (212) 330-4000 Los Angeles (213) 587-6142
  
  
• Privacy International
  International human rights group that serves as a watchdog on surveillance by governments and corporations. Features news and articles relating to privacy.
  
  
• Privacy Rights Clearinghouse
  Provides information and referral to California consumers for technology-related privacy issues. Free fact sheets on a variety of consumer topics: junk-mail, credit reports, contracts, Social Security numbers, medical privacy and others.
  
  
• Privacy.org
  A joint project of the Electronic Privacy Information Center (EPIC) and Privacy International, this site features extensive news and resources relating to privacy rights. Includes information about The Privacy Rights Coalition and its Privacy Pledge.
  
  
• Spamhaus Project
  Spamhaus tracks the Internet's worst Spammers, known Spam Gangs and Spam Support Services, and works with ISPs and Law Enforcement Agencies to identify and remove persistent spammers from the Internet.
  
  
• Telephone Preference Service
  Send your name, address and phone number, including area code, to have your name removed from most national telemarketing lists. It takes about four months to see a reduction in solicitations received from these companies.
  
  
• The Fair Credit Reporting Act (FCRA) and the Privacy of Your Credit Report
  An excellent in-depth resource on the Fair Credit Reporting Act (FCRA), the first federal law to regulate the use of personal information by private businesses, prepared by the Electronic Privacy Information Center.