Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.


Records Found: 42

    Health Care

  • Healthfinder
    Clearinghouse of information on health topics compiled by health agencies and other reputable sources.

  • Joint Commission on Accreditation of Healthcare Organizations
    Hospital accreditation group investigates complaints from patients through the Office of Quality Monitoring.

  • Legal Aid Society of San Mateo County
    Legal Aid Society of San Mateo County provides free, quality civil legal services to San Mateo County’s low-income residents. Their advocacy has evolved with the times; they fought for civil rights in the 1960s and fair wages for farmworkers in the 1980s. Today their work encompasses more broad areas, you can visit their website for more information.

  • Los Angeles County Medical Association
    Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review.

  • MIB Group, Inc.
    MIB Group, Inc. (formerly known as the "Medical Information Bureau,") has been in continuous operation for over 105 years pursuing its primary mission of detecting and deterring fraud that may occur in the course of obtaining life, health, disability income, critical illness, and long-term care insurance. MIB's fraud detection and deterrence saves its member companies, on an annual basis, an estimated $1 billion by allowing…

  • National Center for Assisted Living (NCAL)
    The National Center for Assisted Living (NCAL) is the assisted living voice of the American Health Care Association (AHCA), the nation’s largest organization representing long term care.

  • National Health Information Center (NHIC)
    A health information referral services which links consumers and health professionals who have health questions with organizations best able to provide answers.

  • Orange County 211
    2-1-1 Orange County, a nonprofit 501(c)(3) organization, provides a comprehensive information and referral system that links Orange County residents to community health and human services and support. Designated by the California Public Utilities Commission as the provider of this nationally recognized service, 2-1-1 Orange County makes the system available 24 hours a day, seven days a week to the 3,000,000 residents of this community.

  • Pacific Business Group on Health
    The Pacific Business Group on Health (PBGH), a business coalition of 50 purchasers, seeks to improve the quality and availability of health care while moderating cost. Founded in 1989, the non-profit coalition is one of the most active in the country.

  • People With Disabilities Foundation (PWDF)
    People With Disabilities Foundation (PWDF), an IRS § 501(c)(3) public, nonprofit agency whose mission is to provide education and advocacy for people with psychiatric and/or developmental disabilities, so that they can achieve equal opportunities in all aspects of life. PWDF’s Advocacy Program provides legal services in eight San Francisco Bay Area counties. PWDF’s Public Awareness and Education Program presents free educational seminars and sells interactive…

  • Physical Therapy Board of California
    The Board is a California State government agency, which licenses and disciplines physical therapist and physical therapist assistants. The Board provides three principal types of consumer services: verifies education and background prior to licensure, information about physical therapist and physical therapist assistants, and investigation of complaints against physical therapist and physical therapist assistants.

  • Physician Assistant Committee, California Dept. of Consumer Affairs
    The Physician Assistant Board of the Medical Board of California serves and protects consumers of California through licensing, approving physician assistant training programs, and enforcement of the laws governing the Physician Assistant Practice Act. Physician Assistants are highly skilled professions who, under the supervision of a physician and surgeon, provide patient services ranging from primary medicine to very specialized surgical care.

  • San Francisco Medical Society (SFMS)
    The San Francisco Medical Society is a nonprofit organization that advocates for physician and patient rights, unites physicians of all specialties to create a solid local medical community, and works to improve the health of all San Franciscans by providing support and education to physicians and patients. Contact them about complaints regarding medical services received from doctors, questions about ethics and insurance problems. They provides…

  • The Saban Free Clinic
    The Saban Community Clinic in collaboration with strategic partners, provides dependable and affordable quality health care and human services in a caring environment for the underserved and those who are most vulnerable.

  • U.S. PIRG (Public Interest Research Group)
    A nonprofit, non-partisan organization dedicated to serving as watchdog for the nation’s citizens and environment. Produces reports on campaign finance reform, consumer issues such as ATM rates and auto safety, and advocates for strong consumer safeguards in the areas of product safety and environmental issues. State chapters focus on more regionally important issues, but also mirror national concerns.

  • Vermont - Department of Banking, Insurance, Securities and Health Care Administration
    The Department promotes and assures the financial health, stability, quality and integrity of Vermont financial service providers and health care entities. Refer to the website for various email addresses on the individual area - Banking, Insurance, Securities, and Health Care.

  • Veterinary Medical Board
    The mission of the Veterinary Medical Board (VMB) is to protect consumers and animals through development and maintenance of professional standards, licensing of veterinarians and registered veterinary technicians, and diligent enforcement of the California Veterinary Medicine Practice Act.


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