Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 27
- Asian Law Caucus (ALC)
Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. Housing Advocacy Project: Beyond Eviction Defense The Housing Advocacy Project addresses the lack of affordable housing in the Bay Area. The project provides legal assistance to individual non-English… - Asian Pacific American Dispute Resolution Center
The Asian Pacific American Dispute Resolution Center (APADRC) is a 501c3 nonprofit organization that provides mediation and conflict resolution services to the diverse communities in the Los Angeles area, with a focus on the Asian Pacific Islander Population. They strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and… - Aviation Consumer Protection Division and Enforcement
The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. The Office also provides legal review and support on aviation economic licensing matters. - California Center for Law and the Deaf
Provides legal advice and assistance for deaf and hearing-impaired clients in areas of discrimination, accessibility and accommodations. Areas include the workplace, public facilities, special education, media, emergency information and telecommunications access. Handles individual and class action suits. The California Center for Law and the Deaf (CalCLAD), established in December, 1978, is committed to the protection and advancement of the legal rights of deaf and hard-of-hearing… - California State Department of Fair Employment and Housing
The Mission of the Department of Fair Employment and Housing is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence. DFEH receives and investigates discrimination complaints in its twelve district offices throughout the State. Ten offices handle employment, public accommodations and hate violence cases and two offices handle housing cases.… - Center for Social Advocacy
The Center for Social Advocacy is a 501(c)(3) incorporated nonprofit organization founded in 1969 and they are one of San Diego’s oldest civil and human rights organizations. They have stood as advocates for fair housing and mediated tenant/landlord issues, and still do so today. Other issues the Center for Social Advocacy addresses include: hate crime prevention, civil rights of first generation immigrants, human trafficking, youth… - Civil Rights Division, (DOJ)
The Division is the program institution within the federal government responsible for enforcing federal statutes prohibiting discrimination on the basis of race, sex, handicap, religion, and national origin. Contact the Housing Discrimination Tip Line to report an incident of housing discrimination, see details below - Civil Rights Office
Investigates complaints (preferably in writing) about civil rights issues. - Davis Human Relations Commission
The Human Relations Commission works to promote cohesiveness and understanding among the members of the community by advising the City Council on the development of programs related to mediating disputes, investigating complaints, and preparing reports on discrimination of all kinds in the city. - Department of Housing and Urban Development (HUD)
HUD's mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and accountability and forge new partnerships--particularly with faith-based and community organizations--that leverage resources and improve HUD's ability to be effective on the community level. Recorded message will transfer your call to a local HUD office.… - Employees Benefits Security Administration - Dept. of Labor
The Employee Benefits Security Administration (EBSA) is committed to educating and assisting the 150 million Americans covered by the 730,000 private retirement plans and six million private health and welfare plans and the plan sponsors and members of the employee benefits community. EBSA promotes voluntary compliance and facilitates self-regulation, working diligently to provide quality assistance to plan participants and beneficiaries. - Equal Employment Opportunity Commission (EEOC)
EEOC enforces Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex or national origin; the Age Discrimination in Employment Act; the Equal Pay Act; prohibitions against discrimination affecting individuals with disabilities in the federal sector; sections of the Civil Rights Act of 1991, and Title I of the Americans with Disabilities Act, which prohibits discrimination… - Fair Housing Law Project
FHLP provides free legal services to people who have experienced discrimination in acquiring or keeping housing in Santa Clara County. FHLP's three attorneys represent victims of housing discrimination at every stage of the process - including early advocacy, investigation, administrative complaints, mediation, and, when necessary, federal and state court litigation. - Gray Panthers
A multi-generational progressive organization advocating and educating for social and economic justice throughout the nation. Call one of the branches to obtain information about the chapter nearest you. - Hayward Human Services Commission
The Human Services Commission advises the City Council about the social problems and needs of the community, coordinates community social resources, and seeks voluntary solutions to discourage and prevent any and all forms of recognized discrimination. The Human Services Commission reviews applications for the City’s social service funds and makes recommendations to the Hayward City Council. - Housing Rights, Inc.
The Housing Rights Inc.'s goal is to eliminate discrimination in housing, prevent evictions/foreclosures and encourage diversity in Alameda and Contra Costa counties. They assist tenants and landlord, homeowners and housing providers to understand their rights and responsibilities and resolve problems, so that everyone will have a real opportunity to live in decent, affordable housing wherever it may be located. Service Area: Alameda County and all… - National Community Reinvestment Coalition (NCRC)
NCRC's goal is to end discriminatory banking practices and increase the flow of private capital and credit into underserved communities across the country. - Office of Civil Rights, Dept. of Health and Human Services
The Department of Health and Human Services, through the Office for Civil Rights, promotes and ensures that people have equal access to and opportunity to participate in and receive services in all HHS programs without facing unlawful discrimination. Through prevention and elimination of unlawful discrimination, the Office for Civil Rights helps HHS carry out its overall mission of improving the health and well-being of all… - Office of Fair Housing and Equal Opportunity (FHEO), HUD
HUD's Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. - Office of Public Affairs - Department Of Labor
The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. - Pacific Community Services
Pacific Community Services, Inc., is a private non-profit housing agency serving the Contra Costa and Solano County communities. Since 1974, PCSI has been assisting clients with fair housing counseling, default and delinquency counseling, and tenant / landlord disputes. PCSI’s fair housing services include a counseling program, enforcement of fair housing laws, education and outreach, fair housing training, and referral services. - Parent Advocacy Coalition for Educational Rights (PACER)
The mission of PACER Center (Parent Advocacy Coalition for Educational Rights) is to expand opportunities and enhance the quality of life of children and young adults with disabilities and their families, based on the concept of parents helping parents. Founded in 1977, PACER Center was created by parents of children and youth with disabilities to help other parents and families facing similar challenges. Today, PACER… - Petaluma People Services Center (PPSC)
At Petaluma People Services Center (PPSC) their goal is to reduce poverty, physical and mental abuse, chemical dependence, violence, ignorance, isolation and mental illness, among children, adults, families and seniors. PPSC is much more than a collection of 34 human services programs based on best practice research with measurable outcomes. They are a community of caregivers existing within the larger community whose sole purpose is… - Project Sentinel
Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential. - Public Advocates
Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity.
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