Consumer Services Guide (CSG)

Consumer Services Guide (CSG) Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 9

Credit



• Bay House
  Bay House is a decidedly outspoken site full of information on credit scoring. It features e-mail forums that let you post information, questions and personal diatribes on credit, real estate and finance.
  
  
• California Franchise Tax Board
  

  This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.

  Nonrefundable Renter's Credit is a…
  
  

• Fair Isaac Corporation (FIC)
  Fair Isaacs Inc. of San Rafael, CA, one of the largest and oldest creators of the consumer credit scoring models used by financial institutions to assess loan applicants' risk, offers very general information on credit scores.
  
  
• Federal Reserve System (FRS)
  Contact about complaints against state-chartered banks that belong to the Federal Reserve System. Also answers questions about consumer credit protection laws and regulations.
  
  
• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached.
  
  
• Myvesta.org
  Offers free information and fee-based programs to help consumers get out of debt. (Formerly Debt Counselors of America.)
  
  
• National Credit Union Administration (NCUA)
  Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint.
  
  
• National Foundation for Credit Counseling (NFCC)
  NFCC is a national, non-profit network of 1,450 credit counseling centers. Their site provides debt and credit resources, on-line counseling and budget calulators, as well as a way to locate the Consumer Credit Counseling Service nearest you.
  
  
• The Credit Scoring Site
  The Credit Scoring Site examines credit industry policy not to make credit scores available to consumers.