Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Franklin County

These are the results for consumer specific consumer resources for Franklin County. The listing is grouped by primary service category, then sorted alphabetically.

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Attorneys General

• Kentucky - Attorney General
  The Kentucky Attorney General’s Consumer Protection division enforces laws related to elder care, predatory lending, product safety, privacy, identity theft and telemarketing. (Frankfort, KY)
  

Auto

• Kentucky - Department of Motor Vehicles (DMV)
  Kentucky DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Kentucky DMV. (Frankfort, KY)
  
• Ohio - Bureau of Motor Vehicles
  The mission of the Ohio Bureau of Motor Vehicles is to provide prompt, courteous, and efficient services to the public while fulfilling our obligations as set forth in the motor vehicle laws of the State of Ohio. (Columbus, OH)
  

Better Business Bureau

• Ohio - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Columbus, OH)
  

Consumer Information

• Ohio - Division of Financial Institution
  The Division of Financial Institutions regulates Ohio's State-chartered financial institutions and consumer finance companies. The Division charters depository institutions, licenses non-depository financial services, and conducts on-site examinations. All examinations, supervision, and regulatory activities are performed by Division staff who specialize in the operations of each of the specific industries. The Division's Office of Consumer Affairs works to provide education to Ohioans regarding borrowing and related… (Columbus, OH)
  

Consumer Protection

• Kentucky - Attorney General
  The Kentucky Attorney General’s Consumer Protection division enforces laws related to elder care, predatory lending, product safety, privacy, identity theft and telemarketing. (Frankfort, KY)
  
• Kentucky - Department of Financial Institutions
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… (Frankfort, KY)
  
• Kentucky - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Frankfort, KY)
  
• Ohio - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Columbus, OH)
  
• Ohio - Division of Securities
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… (Columbus, OH)
  
• Ohio - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Columbus, OH)
  

Insurance

• Kentucky - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Frankfort, KY)
  

Insurance Regulators

• Kentucky - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Frankfort, KY)
  

Investing

• Kentucky - Department of Financial Institutions
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… (Frankfort, KY)
  
• Ohio - Division of Financial Institution
  The Division of Financial Institutions regulates Ohio's State-chartered financial institutions and consumer finance companies. The Division charters depository institutions, licenses non-depository financial services, and conducts on-site examinations. All examinations, supervision, and regulatory activities are performed by Division staff who specialize in the operations of each of the specific industries. The Division's Office of Consumer Affairs works to provide education to Ohioans regarding borrowing and related… (Columbus, OH)
  

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