Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Dane County

These are the results for consumer specific consumer resources for Dane County. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Wisconsin - Attorney General
  The Wisconsin Department of Justice Office of Consumer Protection primarily litigates cases that are referred to the department by other state agencies. (Madison, WI)
  

Auto

• Wisconsin - Department of Motor Vehicles (DMV)
  Wisconsin DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Wisconsin DMV. (Madison, WI)
  

Banking Authorities

• Wisconsin - Department of Financial Institutions
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Madison, WI)
  

Consumer Protection

• Wisconsin - Attorney General
  The Wisconsin Department of Justice Office of Consumer Protection primarily litigates cases that are referred to the department by other state agencies. (Madison, WI)
  
• Wisconsin - Department of Agriculture, Trade and Consumer Protection
  The Wisconsin Department of Agriculture, Trade and Consumer Protection is the state’s primary consumer protection agency. The Bureau of Consumer Protection has broad authority to regulate unfair business practices. View the Consumer Protection webpage (Madison, WI)
  
• Wisconsin - Office of the Commissioner of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Madison, WI)
  
• Wisconsin - Public Service Commission (Utilities Regulator)
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Madison, WI)
  

Credit Counseling

• Wisconsin - Department of Financial Institutions
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Madison, WI)
  

Insurance

• Wisconsin - Office of the Commissioner of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Madison, WI)
  

Insurance Regulators

• Wisconsin - Office of the Commissioner of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Madison, WI)
  

Utilities

• Wisconsin - Public Service Commission (Utilities Regulator)
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Madison, WI)
  

Utilities Commissions

• Wisconsin - Public Service Commission (Utilities Regulator)
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Madison, WI)
  

Weights and Measures Offices

• Wisconsin - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… (Madison, WI)