Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Philadelphia

These are the results for consumer specific consumer resources for PA. The listing is grouped by primary service category, then sorted alphabetically.

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Financial Services

• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage. (Philadelphia, PA)
  

Housing

• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage. (Philadelphia, PA)
  
• Office of Fair Housing and Equal Opportunity (FHEO), HUD
  HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. (Philadelphia, PA)
  

Insurance Regulators

• Pennsylvania - Insurance Department
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Philadelphia, PA)
  

Investing

• Securities and Exchange Commission (SEC)
  Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. (Philadelphia, PA)
  

Money Management

• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage. (Philadelphia, PA)
  

Utilities

• Pennsylvania - Public Utility Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Philadelphia, PA)
  

Utilities Commissions

• Pennsylvania - Public Utility Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Philadelphia, PA)
  

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