Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Raleigh

These are the results for consumer specific consumer resources for NC. The listing is grouped by primary service category, then sorted alphabetically.

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Attorneys General

• North Carolina - Attorney General
  Attorney General of North Carolina’s Consumer Protection experts protect North Carolina consumers. They fight unfair business practices like scams and frauds. They’ve helped hundreds of thousands of consumers get more than $80 million of their money back. (Raleigh, NC)
  

Auto

• North Carolina - Division of Motor Vehicles (DMV)
  The NCDMV Team delivers quality motor vehicle services, promotes highway safety, and furnishes timely and accurate information by providing excellent customer service, enforcing motor vehicle laws, and maintaining the integrity of official DMV records. (Raleigh, NC)
  

Banking Authorities

• North Carolina - Commissioner of Banks
  The Office of the Commissioner of Banks is committed to serving and protecting consumer interests. The Consumer Affairs Division handles community outreach and consumer complaints. (Raleigh, NC)
  

Better Business Bureau

• North Carolina - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Raleigh, NC)
  

Consumer Information

• North Carolina - Secretary of State
  The mission of the Secretary of State of North Carolina is to serve and protect citizens, the business community and governmental agencies by facilitating business activities, by providing accurate and timely information and by preserving documents and records. (Raleigh, NC)
  
• North Carolina - Secretary of State
  The mission of the Secretary of State of North Carolina is to serve and protect citizens, the business community and governmental agencies by facilitating business activities, by providing accurate and timely information and by preserving documents and records. (Raleigh, NC)
  

Consumer Protection

• Animal and Plant Health Inspection Service (USDA)
  APHIS is responsible for protecting and promoting U.S. agricultural health, administering the Animal Welfare Act, and carrying out wildlife damage management activities. (Raleigh, NC)
  
• North Carolina - Attorney General
  Attorney General of North Carolina’s Consumer Protection experts protect North Carolina consumers. They fight unfair business practices like scams and frauds. They’ve helped hundreds of thousands of consumers get more than $80 million of their money back. (Raleigh, NC)
  
• North Carolina - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Raleigh, NC)
  
• North Carolina - Commissioner of Banks
  The Office of the Commissioner of Banks is committed to serving and protecting consumer interests. The Consumer Affairs Division handles community outreach and consumer complaints. (Raleigh, NC)
  
• North Carolina - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Raleigh, NC)
  
• North Carolina - Utilities Commission
  The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all public utilities in North Carolina. It is the oldest regulatory body in state government. The present Commission evolved from the Railroad Commission which was created in 1891 and given authority to regulate railroad, steam boat, and telegraph companies. (Raleigh, NC)
  
• North Carolina - Utilities Commission
  The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all public utilities in North Carolina. It is the oldest regulatory body in state government. The present Commission evolved from the Railroad Commission which was created in 1891 and given authority to regulate railroad, steam boat, and telegraph companies. (Raleigh, NC)
  

Food Safety

• Animal and Plant Health Inspection Service (USDA)
  APHIS is responsible for protecting and promoting U.S. agricultural health, administering the Animal Welfare Act, and carrying out wildlife damage management activities. (Raleigh, NC)
  

Health, Diet and Fitness

• Animal and Plant Health Inspection Service (USDA)
  APHIS is responsible for protecting and promoting U.S. agricultural health, administering the Animal Welfare Act, and carrying out wildlife damage management activities. (Raleigh, NC)
  

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