Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Listings for the City of Atlanta

These are the results for consumer specific consumer resources for GA. The listing is grouped by primary service category, then sorted alphabetically.

    Attorneys General

  • Georgia - Attorney General
    The mission of the Department of Law is to serve the citizens of the State of Georgia by providing legal representation of the highest quality to the agencies, officers and employees of state government and by honorably and vigorously carrying out the constitutional and statutory responsibilities of the Attorney General. (Atlanta, GA)
  • Banking Authorities

  • Georgia Department of Banking & Finance (DBF)
    DBF is the state agency that regulates and examines state-chartered banks, state-chartered credit unions, and state-chartered trust companies. The Department is dedicated to provide the citizens with quick and efficient solutions to their inquiries and problems. (Atlanta, GA)
  • Better Business Bureau

  • Georgia - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Chattanooga serves Southeast Tennessee and Northwest Georgia. (Atlanta, GA)
  • Complaint Assistance

  • National Credit Union Administration (NCUA)
    Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint. (Atlanta, GA)
  • Securities and Exchange Commission (SEC)
    Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. (Atlanta, GA)
  • Consumer Information

  • National Credit Union Administration (NCUA)
    Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint. (Atlanta, GA)
  • National Park Service of the Dept of the Interior (NPS)
    The NPS works with communities to preserve and care for neighborhood treasures. It also works with teachers to create unique opportunities for students to learn about history at the real places where events unfolded. (Atlanta, GA)
  • Office of Fair Housing and Equal Opportunity (FHEO), HUD
    HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. (Atlanta, GA)
  • Consumer Protection

  • Georgia - Attorney General
    The mission of the Department of Law is to serve the citizens of the State of Georgia by providing legal representation of the highest quality to the agencies, officers and employees of state government and by honorably and vigorously carrying out the constitutional and statutory responsibilities of the Attorney General. (Atlanta, GA)
  • Georgia - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Chattanooga serves Southeast Tennessee and Northwest Georgia. (Atlanta, GA)
  • Georgia - Insurance and Fire Safety
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Atlanta, GA)
  • Georgia - Legal and Consumer Affairs Specialist
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Atlanta, GA)
  • Georgia - Public Service Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Atlanta, GA)
  • Office of Fair Housing and Equal Opportunity (FHEO), HUD
    HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. (Atlanta, GA)
  • Office of Thrift Supervision (OTS), Dept. of the Treasury
    Contact to complain about federally-chartered savings and loans (S&Ls) or violations of federal rules by state-chartered S&Ls. (Atlanta, GA)
 
 
 
 

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