Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Oakland

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Identity Theft

• CALPIRG Privacy Rights Program
  The California Public Interest Research Group’s website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft. (Oakland, CA)
  

Insurance

• Legal Assistance for Seniors
  Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. (Oakland, CA)
  

Legal Assistance

• AIDS Legal Referral Panel (ALRP)
  ALRP is the only institution in the San Francisco Bay Area solely dedicated to providing free and low-cost legal assistance and education on virtually any civil matter to persons living with HIV/AIDS. This includes such widely disparate areas as housing, bankruptcy/credit, immigration, employment, insurance, confidentiality matters, family law, government benefits, and public accommodations. We accomplish this mission through either direct representation of clients by one… (Oakland, CA)
  
• API Legal Outreach
  API Legal Outreach's mission is to promote culturally and linguistically appropriate services for the most marginalized segments of the API community. Their work is currently focused in the areas of domestic violence, violence against women, immigration and immigrant rights, senior law and elder abuse, human trafficking, public benefits, and social justice issues. (Oakland, CA)
  
• Bay Area Legal Aid
  Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence. (Oakland, CA)
  
• Housing and Economic Rights Advocates
  HERA is a California statewide, not-for-profit legal service and advocacy organization dedicated to helping Californians — particularly those most vulnerable — build a safe, sound financial future, free of discrimination and economic abuses, especially in the realm of housing. HERA provides free legal services in-person, by phone, fax, or email. (Oakland, CA)
  
• Legal Assistance for Seniors
  Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. (Oakland, CA)
  
• Public Justice
  Public Justice is America’s public interest law firm. Through creative litigation, public education, and innovative work with the broader public interest community, they: * protect people and the environment; * hold the powerful accountable; * challenge government, corporate, and individual wrongdoing; * increase access to justice; * combat threats to our justice system; and * inspire lawyers and others to serve the public interest. (Oakland, CA)
  

Privacy

• CALPIRG Privacy Rights Program
  The California Public Interest Research Group’s website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft. (Oakland, CA)
  

Seniors

• Legal Assistance for Seniors
  Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. (Oakland, CA)
  

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