Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

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  • Kansas - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • North Dakota - Weights and Measures Office
    The Testing & Safety Division promotes fairness in the marketplace and enhanced public safety by enforcing state and federal laws governing gas pipeline safety and the installation and operation of commercial weighing and measuring devices. Tests and inspections are provided in an efficient, fair, and courteous manner taking into consideration an operator’s cost to maintain compliance. Education programs are offered on a regular basis to…
    (added October 2006)
  • Wyoming - Weights and Measures Office
    The Weights & Measures Program has the responsibility for insuring fairness in all commercial transactions involving weighing and measuring devices. The Department also maintains a Metrology Laboratory which certifies weighing and measuring testing equipment to validate the accuracy of these standards. The lab certification services are available for government, commercial and private entities.
    (added October 2006)
  • Pennsylvania - Bureau of Ride and Measurement Standards
    The Bureau's Weights and Measures Division of the Bureau of Ride & Measurement Standards focuses on one core objective: making sure Pennsylvania consumers get what they paid for. Every dollar matters, which is why the Weights and Measures Division has staff working across the state to protect consumers, businesses and manufacturers from unfair business practices and assure equity in the marketplace.
    (added October 2006)
  • President's Council on Physical Fitness and Sports, (HHS)
    The President’s Council engages, educates, and empowers all Americans to adopt a healthy lifestyle that includes regular physical activity and good nutrition. The President’s Council is made up of athletes, chefs, physicians, fitness professionals, and educators who are appointed by the President and serve in an advisory capacity through the Secretary of Health and Human Services.
    (added October 2006)
  • Texas - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • National Organization on Disability (NOD)
    This organization provides resources and information to people with all types of disabilities. Their website is a good way to find out about disability news and programs, facts about disabilities and contact information for other disability organizations.
    (added October 2006)
  • Illinois - Weights and Measures
    The Bureau of Weights and Measures serves a valuable consumer and commercial protection function within the Illinois Department of Agriculture. The bureau's pursuit of equity in the marketplace is evident by the variety of services provided to Illinois citizens. The bureau licenses anyone who sells, installs, or repairs commercially used weighing or measuring devices through the Registered Serviceperson Program. * Weights and Measures Programs *…
    (added October 2006)
  • Maine - Weights and Measures Office
    Weights and Measures inspections maintain uniformity where weighing and measuring forms the basis for payment in commercial transactions within the State of Maine, by testing and evaluating weighing and measuring devices, by investigating cases of fraud, and by providing training, supervision and calibration services to municipalities which have local Weights and Measures Sealers. Provides traceability of the State's Measurement Standards to the National Standards and…
    (added October 2006)
  • Oklahoma - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • USDA Office of Communications
    Office of Communications provides leadership, expertise, counsel, and coordination for the development of communications strategies which are vital to the overall formulation, awareness and acceptance of U.S. Department of Agriculture programs and policies, and serves as the principal USDA contact point for the dissemination of consistent, timely information.
    (added October 2006)
  • Virginia - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Office of Energy Efficiency and Renewable Energy (EERE), Dept. of Energy
    The Office of Energy Efficiency and Renewable Energy (EERE) consists of ten programs and several offices that support the office and its mission. The EERE programs support EERE's research and development of energy efficiency or renewable energy technologies in these areas: * Biomass * Buildings * Federal Energy Management * Geothermal * Hydrogen, Fuel Cells and Infrastructure * Industrial * Solar * Vehicles * Weatherization…
    (added October 2006)
  • Maryland - Weights and Measures Office
    The Weights and Measures program directly benefits all Marylanders by ensuring the fairness and equity of all commercial transactions involving determinations of quantity. This includes such day-to-day activities as: * the sale of food that is weighed by a scale in a supermarket; * the sale of gasoline through a gasoline pump; or, * the weighing of household goods to determine moving fees. Maryland weights…
    (added October 2006)
  • New Mexico - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • New Jersey - Weights and Measures Office
    The Office of Weights and Measures represents one of New Jersey's oldest efforts at consumer protection and traces its origins to the Code of Hammurabi, the Magna Carta and the United States Constitution. Created in 1911, after an ""epidemic"" of fraud which shortchanged the states' citizens, the Office of Weights and Measures is responsible for ensuring that all commercial weighing and measuring devices accurately measure…
    (added October 2006)
  • Idaho - Weights and Measures Office
    Idaho Weights & Measures Office's responsibilities and services include statewide: * Inspection of accuracy and suitability of commercial weighing and metering devices * Inspection of packaged products to ensure net contents meet labeled weight, volume or count * Investigation of short delivery and misleading advertising * Monitoring of octane labeling
    (added October 2006)
  • Louisiana - Weights and Measures Office
    The Division of Weights and Measures regulates many aspects of commerce and trade throughout the state. The division ensures that equity prevails in the marketplace for both buyers and sellers by inspecting over 100,000 commercial weighing, measuring, metering and scanning devices. In addition, any commodity sold by weight, measure or count is inspected to ensure consumers are getting what they pay for. Items inspected include…
    (added October 2006)
  • Massachusetts - Weights and Measures Office
    The Division of Standards (DOS) enforces laws, rules, and regulations relating to weights and measures and the use of weighing and measuring devices in commercial transactions.
    (added October 2006)
  • Michigan - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Mississippi - Weights and Measures Office
    The Weights and Measures Division is charged with the responsibility of the calibration and testing of most scales and measurement equipment used in commerce and trade to ensure equity in the market place. In addition, the division provides training to inspectors on laws, rules and regulations administered by the division, emphasizing how enforcement is to be used to better serve the citizens of Mississippi. The…
    (added October 2006)
  • Missouri - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • Minnesota - Weights and Measures
    Since 1885 Weights and Measures has been promoting and ensuring accuracy and equity in Minnesota's marketplaces. From gas pumps to grain elevators to grocery scales, the Department of Commerce Weights and Measures Division checks the accuracy of all commercial weight and measuring equipment in the state as well as the quality of gasoline and other fuel products.
    (added October 2006)
  • West Virginia - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
    (added October 2006)
  • National Institute of Mental Health (NIMH)
    The mission of NIMH is to transform the understanding and treatment of mental illnesses through basic and clinical research, paving the way for prevention, recovery and cure.
    (added October 2006)
 
 
 

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