Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 8

Credit



• California Franchise Tax Board
  

  This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.

  Nonrefundable Renter's Credit is a…
  
  

• Credit Scoring Site
  The Credit Scoring Site examines credit industry policy not to make credit scores available to consumers.
  
  
• Fair Credit Reporting Act (FCRA) and the Privacy of Your Credit Report
  An excellent in-depth resource on the Fair Credit Reporting Act (FCRA), the first federal law to regulate the use of personal information by private businesses, prepared by the Electronic Privacy Information Center.
  
  
• Fair Isaac Corporation (FICO)
  Fair Isaacs Inc. is one of the largest and oldest creators of the consumer credit scoring models used by financial institutions to assess loan applicants' risk, offers very general information on credit scores.
  
  
• Federal Reserve Consumer Help
  Contact about complaints against state-chartered banks that belong to the Federal Reserve System. Also answers questions about consumer credit protection laws and regulations.
  
  
• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached.
  
  
• National Credit Union Administration (NCUA)
  Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint.
  
  
• National Foundation for Credit Counseling (NFCC)
  NFCC is a national, non-profit network of 1,450 credit counseling centers. Their site provides debt and credit resources, on-line counseling and budget calculators, as well as a way to locate the Consumer Credit Counseling Service nearest you.