Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 414
- California - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - California - Department of Justice's Privacy Enforcement and Protection Unit
The Department of Justice’s Privacy Enforcement and Protection Unit enforces state and federal privacy laws, empowers Californians by showing them how to better control their personal information when they use innovative technologies, promotes smart online behavior by offering timely resources for consumers, parents and educators, works with companies on privacy trends and offers best practice guidance, and advises the Attorney General on privacy matters. - California - Department of Real Estate
The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. - California - Housing Finance Agency (CHFA)
CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. - California - Legislative Counsel
Founded in 1913, the Office of Legislative Counsel is a nonpartisan public agency that drafts legislative proposals, prepares legal opinions, and provides other confidential legal services to the Legislature and others. The office also provides computer services, data networking, and related customer services to the Legislature. This site features information on current and past legislative bills in the state of California. You can use this… - California - Medical Board
The mission of the Medical Board of California is to protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professions and through the vigorous, objective enforcement of the Medical Practice Act, and to promote access to quality medical care through the Board's licensing and regulatory functions. - California - Office of Real Estate Appraisers (OREA)
OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers. - California Department of Consumer Affairs Complaint Resolution Program
The Complaint Resolution Program is responsible for processing all consumer complaints that are filed against California businesses that are regulated by the following bureaus: Automotive Repair, Cemetery and Funeral, Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, Security and Investigative Services, and Hearing Aid Dispensers. This Program works to promote a mutually acceptable resolution between disputing parties. The representative can propose terms to settle… - California Department of Food and Agriculture
California Department of Food and Agriclture's mission is to serve the citizens of California by promoting and protecting a safe, healthy food supply, and enhancing local and global agricultural trade, through efficient management, innovation and sound science, with a commitment to environmental stewardship. Inspectors examine meat, poultry, vegetables, fruits, dairy and other foods to ensure safety and quality; pest eradication teams work to prevent infestations… - California Health Advocates
California Health Advocates is a Medicare advocacy and education organization in California. They are a non-profit and receive financial support from a broad range of private and public organizations. Their work includes advocacy & policy and education. - California Integrated Waste Management Board
The Board promotes a zero waste California in partnership with local government, industry, and the public. This means managing the estimated 93 million tons of waste generated each year by reducing waste whenever possible, promoting the management of all materials to their highest and best use, regulating the handling, processing and disposal of solid waste, and protecting public health and safety and the environment. - California Public Utilities Commission
The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… - California State
This page includes general information about issues facing California, messages from the governor and links to most state agencies. - California State Department of Fair Employment and Housing
The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… - California State Transportation Agency (CalSTA)
On July 1, 2013 the new California State Transportation Agency (CalSTA) opened its doors for the first time, carrying out the Governor's government reorganization plan, which included replacing the Business, Transportation and Housing Agency with a new state agency focused solely on transportation. As a result of these changes, CalSTA now consists of departments, boards and offices each with a focus on the safety and… - Carfax
For a small fee, you can check the Vehicle Identification Number (VIN) of any car to learn more about its background. Consumer Action recommends that you check the VIN before you purchase a car. - Carpet & Fabric Institute
CFI is a Non-Profit Trade Association for professionals in the inspection, cleaning, remediation and restoration industry. We maintain Shareholder Group A status with the IICRC and are an affinity association of the World Floorcovering Association. (WFCA) - CAUCE (Coalition Against Unsolicited Commercial E-mail)
CAUCE is an all-volunteer Internet end-user advocacy organization. CAUCE has moved beyond its original mission of advocating for anti-spam laws, to a broader stance of defending the interests all users in the areas of privacy and abuse in all its forms on the Internet. - Center for Democracy and Technology
The Center for Democracy and Technology is a non-profit public interest organization working to keep the Internet open, innovative, and free. With expertise in law, technology, and policy, CDT seeks practical solutions to enhance free expression and privacy in communications technologies. CDT is dedicated to building consensus among all parties interested in the future of the Internet and other new communications media. - Center for Food Safety and Applied Nutrition Information Line, (HHS)
CFSAN, in conjunction with the Agency's field staff, is responsible for promoting and protecting the public's health by ensuring that the nation's food supply is safe, sanitary, wholesome, and honestly labeled, and that cosmetic products are safe and properly labeled. The Center provides services to consumers, domestic and foreign industry and other outside groups regarding field programs; agency administrative tasks; scientific analysis and support; and… - Center for Nutrition Policy and Promotion (USDA)
The Center for Nutrition Policy and Promotion is the focal point within USDA where scientific research is linked with the nutritional needs of the American public. The Center for Nutrition Policy and Promotion carries out its mission by: * Developing and coordinating nutrition policy within the USDA * Assessing the cost-effectiveness of government-sponsored nutrition programs on food consumption, food expenditures, food-related behavior, and nutritional status… - Center for Science in the Public Interest (CSPI)
The nonprofit organization conducts research, education, and advocacy on nutrition, health, food safety, and related issues as well as publishes the monthly Nutrition Action Healthletter, among other publications. - Civil Rights Division, (DOJ)
The Civil Rights Division of the Department of Justice, created in 1957 by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex, disability, religion, familial status and national origin. Contact… - Colorado - Attorney General
As chief legal counsel to state government, the Attorney General is responsible for protecting the public interest, but does not serve as legal counsel or adviser to individual citizens. The Attorney General's Office is neither authorized nor able to provide legal advice, interpretation or counsel to private citizens. The Attorney General's Office provides general legal information on its web site as a courtesy to Colorado… - Colorado - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.
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