Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 228
- Department of State (DoS)
Create a more secure, democratic, and prosperous world for the benefit of the American people and the international community. - Department of the Interior (DOI)
The Department manages one of every five acres of land in the United States, providing opportunities for wilderness, wildlife protection, recreation, and resource development; We supply water for much of the West so that farmers can grow food and people can turn on their taps; We provide access to energy and minerals so that people can warm and cool their homes, and drive to their… - Department of the Treasury (DOTT)
The United States Treasury Department is entrusted with a broad range of duties and functions. In addition to monetary functions such as budgets, taxes, and currency production and circulation, Treasury also oversees critical functions in enforcement, economic policy development, and international treaty negotiation, just to name a few. - Direct Marketing Association (DMA)
The Direct Marketing Association is the leading global trade association of businesses and nonprofit organizations using and supporting multichannel direct marketing tools and techniques. DMA advocates industry standards for responsible marketing, promotes relevance as the key to reaching consumers with desirable offers, and provides cutting-edge research, education, and networking opportunities to improve results throughout the end-to-end direct marketing process. - Drug Enforcement Administration (DEA), (DOJ)
The mission of the Drug Enforcement Administration (DEA) is to enforce the controlled substances laws and regulations of the United States and bring to the criminal and civil justice system of the United States, or any other competent jurisdiction, those organizations and principal members of organizations, involved in the growing, manufacture, or distribution of controlled substances appearing in or destined for illicit traffic in the… - ECHO Housing Assistance Center
The Eden Council for Hope and Opportunity (ECHO Housing) works to provide equal housing opportunities and is dedicated to the prevention and elimination of homelessness. Established as a fair housing agency, ECHO has expanded to a full service housing counseling organization providing services to very low and moderate income clients. Current service programs include: -Fair Housing Services -Tenant/Landlord Counseling Programs -Home Equity Conversion Counseling Program… - ED Pubs
Ed Pubs is the Education Publications Center for the US Department of Education. You can contact ED Pubs to find out what’s available on topics of interest to you and to order free copies of publications, videotapes, CD-ROMS, posters, bookmarks, and other products. Many publications can be acquired instantly in electronic form via the Internet. You can order copies of publications using one of the… - Employees Benefits Security Administration - Dept. of Labor
The Employee Benefits Security Administration (EBSA) is committed to educating and assisting the 150 million Americans covered by the 730,000 private retirement plans and six million private health and welfare plans and the plan sponsors and members of the employee benefits community. EBSA promotes voluntary compliance and facilitates self-regulation, working diligently to provide quality assistance to plan participants and beneficiaries. - Energy Efficiency and Renewable Energy Clearinghouse - Dept. of Energy
For information about conservation and renewable energy. - Energy Star Program, (EPA)
The ENERGY STAR label is awarded to products for the home and office that are highly energy efficient. Buying appliances, consumer electronics, lighting, heating and cooling equipment and their products that carry this label helps protect the environment and saves money as well. - Fair Housing Foundation
The purpose of the Fair Housing Foundation is to actively support and promote freedom of residence through education, advocacy, and litigation, to ensure that all persons have the opportunity to secure safe and decent housing that they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other… - Families USA
The organization is committed to comprehensive reform of health and long-term care and works to educate and mobilize consumers on those issues. It has two grass roots advocacy networks - asap! and HealthLink USA - and develops and distributes publications as well. - Federal Citizen Information Center (FCIC)
Consumers can read, print out, or save the current Consumer Information Catalog and the full text of all the publications listed in it. Consumers can access additional information on a wide range of subjects by clicking on different topic headings. Hundreds of publications, the latest product recalls and scams, updates of consumer news from various Federal agencies, and a calendar of consumer- related events are… - Federal Emergency Management Agency
FIMA manages the National Flood Insurance Program (NFIP) and a range of programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.
Mitigation focuses on breaking the cycle of disaster damage, reconstruction, and repeated damage. Mitigation efforts provide value to the American people by creating safer communities and reducing loss of life…
- Federal Emergency Management Agency (FEMA)
On March 1, 2003, the Federal Emergency Management Agency (FEMA) became part of the U.S. Department of Homeland Security (DHS). The primary mission of the Federal Emergency Management Agency is to reduce the loss of life and property and protect the Nation from all hazards, including natural disasters, acts of terrorism, and other man-made disasters, by leading and supporting the Nation in a risk-based, comprehensive… - Federal Motor Carrier Safety Administration (FMCSA), (DOT)
To assist consumers moving across State lines (Interstate), FMCSA has developed the following Web site section, http://www.fmcsa.dot.gov/factsfigs/moving.htm If you experience a problem with your motor carrier (mover), you can file a complaint online at http://nccdb.fmcsa.dot.gov/HomePage.asp - Federal Student Aid Information Center (US Dept of Education)
Federal Student Aid, an office of the U.S. Department of Education, ensures that all eligible individuals can benefit from federally funded or federally guaranteed financial assistance for education beyond high school. They consistently champion the promise of postsecondary education to all Americans—and its value to our society. - Federal Trade Commission (FTC)
Enforces federal consumer protection laws concerning false advertising, deceptive business practices, inaccurate credit reports and handles complaints regarding credit cards, failure of banks to disclose credit terms, denial of credit because of discrimination and inaccurate disclosure of credit reports. May be able to assist with problems of abusive collection agencies. - FinAid! The SmartStudent Guide to Financial Aid
Comprehensive guide to student financial aid. Discusses sources of financial aid, as well as tips on avoiding scams. - Fish and Wildlife Service - DOI
The U.S. Fish and Wildlife Service (FWS) is the Department of Interior’s (DOI) Bureau charged with the mission to conserve, protect, and enhance fish, wildlife, and plants and other habitats for the American people. - Food and Drug Administration (FDA), (HHS)
The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, our nation’s food supply, cosmetics, and products that emit radiation. The FDA is also responsible for advancing the public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable; and helping the public… - Fresno County District Attorney
The Business Affairs Unit conducts investigations and prosecutions of consumer protection and fraud cases, business law violations, environmental law violations and major fraud. - General Services Administration (GSA)
GSA’s mission is to "help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services and management policies." GSA consists of the Federal Supply Service, the Federal Technology Service, the Public Buildings Service, the Office of Governmentwide Policy, and various Staff Offices. Eleven Regional Offices extend GSA’s outreach to federal customers nationwide. GSA Regional Offices are located in… - Geological Survey Service - DOI
Federal source for science about the Earth, its natural and living resources, natural hazards, and the environment. - GuideStar
Website of the Better Business Bureau Wise Giving Alliance (combines the National Charities Information Bureau and the Philanthropical Advisory Service of the Better Business Bureau Foundation). Features summaries of 166 national charitable organizations evaluated using 23 accountability standards, as well as tips and a guide to wise giving.
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