Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Records Found: 228
- Office of The Real Estate Settlement Procedures Act (RESPA) (HUD)
Provides information about The Real Estate Settlement Procedures Act (RESPA), a consumer protection statute first passed in 1974. The purposes of RESPA are 1. to help consumers become better shoppers for settlement services and 2. to eliminate kickbacks and referral fees that unnecessarily increase the costs of certain settlement services. Provides information about RESPA's required disclosures and enforcement, how to file a complaint and others. - Ohio - Division of Financial Institution
The Division of Financial Institutions regulates Ohio's State-chartered financial institutions and consumer finance companies. The Division charters depository institutions, licenses non-depository financial services, and conducts on-site examinations. All examinations, supervision, and regulatory activities are performed by Division staff who specialize in the operations of each of the specific industries. The Division's Office of Consumer Affairs works to provide education to Ohioans regarding borrowing and related… - Orange County 211
2-1-1 Orange County, a nonprofit 501(c)(3) organization, provides a comprehensive information and referral system that links Orange County residents to community health and human services and support. Designated by the California Public Utilities Commission as the provider of this nationally recognized service, 2-1-1 Orange County makes the system available 24 hours a day, seven days a week to the 3,000,000 residents of this community. - Pasadena Dist. Office of the LA County Dept. of Public Social Services
Assists residents of Pasadena and Alta Dena with a variety of consumer problems. Handles landlord/tenant disputes including assistance in filling out questions for unlawful detainer civil cases ($10 fee), domestic violence restraining orders (free to local residents, $10 fee to others), income tax forms and civil harassment suits. - Pension Benefit Guaranty Corporation
PBGC was created by the Employee Retirement Income Security Act of 1974 to encourage the growth of defined benefit pension plans, provide timely and uninterrupted payment of pension benefits, and keep pension insurance premiums at a minimum. Defined benefit pension plans promise to pay a specified monthly benefit at retirement, commonly based on salary and years on the job. - Physician Assistant Committee, California Dept. of Consumer Affairs
The Physician Assistant Board of the Medical Board of California serves and protects consumers of California through licensing, approving physician assistant training programs, and enforcement of the laws governing the Physician Assistant Practice Act. Physician Assistants are highly skilled professions who, under the supervision of a physician and surgeon, provide patient services ranging from primary medicine to very specialized surgical care. - Poison Control Centers in California (CPCS)
This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. - Postal Regulatory Commission (PRC)
The PRC is an independent regulatory agency. It is composed of five Commissioners each appointed to a six-year term of office by the President and confirmed by the Senate. The Commission reviews Postal Service requests for new domestic mail rates, fees and mail classifications. It then makes recommendations to the Governors of the Postal Service after reviewing the request in public proceedings. In addition to… - Practical Money Skills for Life
Advice, classroom curriculums, calculators and more from payment card network giant Visa - President's Council on Physical Fitness and Sports, (HHS)
The President’s Council engages, educates, and empowers all Americans to adopt a healthy lifestyle that includes regular physical activity and good nutrition. The President’s Council is made up of athletes, chefs, physicians, fitness professionals, and educators who are appointed by the President and serve in an advisory capacity through the Secretary of Health and Human Services. - Professional Fiduciaries Bureau, Dept. of Consumer Affairs of California
The Professional Fiduciaries Bureau was created by legislation that passed and was enacted into law in 2007 to regulate non-family member professional fiduciaries, including conservators, guardians, trustees, and agents under durable power of attorney as defined by the Professional Fiduciaries Act. Professional fiduciaries provide critical services to seniors, disabled persons, and children. They manage matters for clients including daily care, housing and medical needs, and… - Project Sentinel
Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential. - Public Citizen
Consumer advocacy group that supports citizens’ rights concerning health, safety and good government. Organization includes Buyers Up, Congress Watch, Critical Mass, Health Research Group and Litigation Group. - Registry of Charitable Trusts
Many Californians make generous donations to charities each year by volunteering time or through their checkbooks. This web site offers information to assist you in evaluating solicitations and choosing wisely when responding to charities and commercial fundraisers who must register with the Attorney General's Registry of Charitable Trusts and report financial activities annually. By searching the charities database, you can see if a charity is… - Riverside County Department of Community Action
Mediates disputes in the following areas: landlord/tenant, harassment, neighbor disputes, small claims, employment, domestic, consumer/business and senior issues. Also assists low-income households with utilities. Other programs include notary, tatoo removal, mentoring, apprenticeship programs and IDA savings-matching. - Safe Drinking Water Hotline, (EPA)
The hotline answers questions on the Safe Drinking Water Act, rules and regulations, and consumer questions. - San Francisco Rent Stabilization and Arbitration Board (Rent Board)
Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. - San Francisco Tenants Union
Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. - Santa Clara County District Attorney
Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. Provides information and referral; landlord/tenant information also available. Offices in San Jose. - Santa Cruz County District Attorney
Advises on buyer-seller disputes; provides legally-binding mediation/arbitration and investigates and prosecutes consumer fraud, misleading advertising and unfair business practices. - SaveOnPhone
Free long distance comparison service that also sells long distance services. - Senior Services Information and Assistance
Senior Services mission is to to promote the emotional, social, and physical well-being of older adults in Washington state. - SOCAP International (Society of Consumer Affairs Professionals)
SOCAP provides training, conferences, and publications to encourage and maintain the integrity of business in transactions with consumers. The organization also encourages and promotes effective communication and understanding among business, government and consumers, and defines and advances the consumer affairs profession. - Social Security Administration (SSA)
The Office of Public Inquiries (TEH) provides a central receipt, control, acknowledgment, response and referral program for high priority and other inquiries addressed to SSA Headquarters. The office develops correspondence policy and procedure and guide language on recurring topics and issues for use throughout the Agency. - Solano County District Attorney
The mission of the Solano County District Attorney’s Office is to seek and do justice by assisting law enforcement and other public agencies in the investigation of crimes, prosecuting only those crimes which can be proved beyond a reasonable doubt, ensuring a fair trial for those accused of crime as well as for victims and witnesses of crimes, advocating to the public and to the…
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