Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Richmond

These are the results for consumer specific consumer resources for VA. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Virginia - Attorney General
  The Attorney General enforces state and federal consumer protection laws, keeping Virginians safe from things like identity theft, consumer fraud and telemarketing scams, and enforces antitrust laws that protect businesses and consumers from behavior that defeats healthy competition. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help our citizens, particularly our seniors, protect… (Richmond, VA)
  

Auto

• Virginia - Department of Motor Vehicles (DMV)
  Virginia DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Virginia DMV. (Richmond, VA)
  

Better Business Bureau

• Virginia - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Richmond, VA)
  

Consumer Protection

• Virginia - Attorney General
  The Attorney General enforces state and federal consumer protection laws, keeping Virginians safe from things like identity theft, consumer fraud and telemarketing scams, and enforces antitrust laws that protect businesses and consumers from behavior that defeats healthy competition. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help our citizens, particularly our seniors, protect… (Richmond, VA)
  
• Virginia - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Richmond, VA)
  
• Virginia - Bureau of Insurance, State Corporation Commission
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Richmond, VA)
  

Insurance

• Virginia - Bureau of Insurance, State Corporation Commission
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Richmond, VA)
  

Insurance Regulators

• Virginia - Bureau of Insurance, State Corporation Commission
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Richmond, VA)
  

Investing

• Virginia - Division of Securities and Retail Franchising, State Corporation Commission
  The Virginia Division of Securities and Retail Franchising is responsible for the regulation of securities, broker-dealers, broker-dealer agents, investment advisers and their representatives. It is also responsible for the registration of franchises and trademarks in Virginia. The Division answers inquiries, provides investor education programs, handles complaints, performs audits, and conducts investigations regarding any code violation or misconduct relating to Securities and Retail Franchising. (Richmond, VA)
  

Weights and Measures Offices

• Virginia - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… (Richmond, VA)