Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Listings for the City of Washington
These are the results for consumer specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.
- Bureau of Alcohol, Tobacco and Firearms (ATF), (DOTT)
The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a law enforcement agency within the U.S. Department of Justice. Its unique responsibilities include protecting the public and reducing violent crime. ATF enforces the Federal laws and regulations relating to alcohol and tobacco diversion, firearms, explosives, and arson. (Washington, DC) - Bureau of Engraving and Printing (BEP), (DOTT)
The mission of the Bureau of Engraving and Printing (BEP) is to serve as the Federal Government's most secure and efficient source of vital Government securities. The Bureau manufactures the financial and other securities of the United States. Accordingly, the Bureau designs, prints, and furnishes a large variety of security products, including Federal Reserve notes, U.S. postage stamps, Treasury securities, identification cards, naturalization certificates, and… (Washington, DC) - Department of Legislative Affairs, (DOTT)
Acting as the U.S. government's money manager, FMS provides centralized payment, collection, and reporting services for the government. * Staffed by approximately 2,100 career civil servants; * Oversees the daily cash flow of nearly $50 billion into and out of federal accounts; * Disburses more than $1.7 trillion to more than 100 million individuals via social security and veterans' benefits, income tax refunds and other… (Washington, DC) - Department of the Treasury (DOTT)
The United States Treasury Department is entrusted with a broad range of duties and functions. In addition to monetary functions such as budgets, taxes, and currency production and circulation, Treasury also oversees critical functions in enforcement, economic policy development, and international treaty negotiation, just to name a few. (Washington, DC) - Federal Maritime Commission (FMC)
The FMC protects shippers, carriers and others engaged in the foreign commerce of the U.S. from restrictive rules and regulations of foreign governments and from the practices of foreign-flag carriers that have an adverse effect on shipping in U.S. trades; * Investigates, upon its own motion or upon filing of a complaint, discriminatory, unfair, or unreasonable rates, charges, classifications, and practices of ocean common carriers,… (Washington, DC) - National Association of Securities Dealers Inc. (NASD)
Third party dispute resolution forum, including both arbitration adn mediation solutions, for the resolution of monetary and business disputes between investors and securities firms. (Washington, DC) - Securities and Exchange Commission (SEC)
Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. (Washington, DC) - Securities Investor Protection Corporation
SIPC maintains a special reserve fund authorized by Congress to protect investors at bankrupt brokerage firms. This site features information and tips, as well as an online claim center, which allows investors in liquidation proceedings to produce case-specific filing documents. (Washington, DC) - Attorney General - District of Columbia
The District of Columbia's Office of the Attorney General (OAG) enforces the District's consumer protection and antitrust laws. It brings court actions to stop deceptive, anticompetitive, or unconscionable business practices and to obtain compensation for consumers. Although this office does not represent individual consumers, it uses complaint information it receives to determine whether there is a pattern or practice by a business that warrants investigation… (Washington, DC) - Department of Justice (DOJ)
To enforce the law and defend the interests of the United States according to the law; to ensure public safety against threats foreign and domestic; to provide Federal leadership in preventing and controlling crime; to seek just punishment for those guilty of unlawful behavior; to administer and enforce the Nation's immigration laws fairly and effectively; and to ensure fair and impartial administration of justice for… (Washington, DC) - National Association of Attorneys General
Find the name and contact information of the Attorney General of any state. (Washington, DC) - Center for Auto Safety (CAS)
Provides information on auto defects, child safety seats, recalls and lemon laws. Send a self-addressed, stamped envelope with 55 cents postage with your request or complaint; include make, model and year. CAS compiles complaints to press for recalls, regulation and class action suits; maintains a referral service of California lawyers who take auto warranty and lemon law cases; publishes a guide to buying a new… (Washington, DC) - Center for the Study of Services
Books, pamphlets and services help consumers select doctors, hospitals, health plans, and get good prices on new cars. Publications also help consumers shop for good prices and desired features in big-ticket products such as audio-video, major appliances, sporting goods, tires, home-office, etc. (Washington, DC) - District of Columbia - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. Serving Metropolitan Washington, DC and Eastern Pennsylvania. (Washington, DC) - Pennsylvania - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Washington, DC)