Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Denver

These are the results for consumer specific consumer resources for CO. The listing is grouped by primary service category, then sorted alphabetically.

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Attorneys General

• Colorado - Attorney General
  As chief legal counsel to state government, the Attorney General is responsible for protecting the public interest, but does not serve as legal counsel or adviser to individual citizens. The Attorney General's Office is neither authorized nor able to provide legal advice, interpretation or counsel to private citizens. The Attorney General's Office provides general legal information on its web site as a courtesy to Colorado… (Denver, CO)
  

Banking Authorities

• Colorado - State Bank Commissioner
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Denver, CO)
  

Better Business Bureau

• Colorado - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Denver, CO)
  

Complaint Assistance

• Securities and Exchange Commission (SEC)
  Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. (Denver, CO)
  

Consumer Information

• National Park Service of the Dept of the Interior (NPS)
  The NPS works with communities to preserve and care for neighborhood treasures. It also works with teachers to create unique opportunities for students to learn about history at the real places where events unfolded. (Denver, CO)
  
• Office of Fair Housing and Equal Opportunity (FHEO), HUD
  HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. (Denver, CO)
  
• U.S. PIRG (Public Interest Research Group)
  A nonprofit, non-partisan organization dedicated to serving as watchdog for the nation’s citizens and environment. Produces reports on campaign finance reform, consumer issues such as ATM rates and auto safety, and advocates for strong consumer safeguards in the areas of product safety and environmental issues. State chapters focus on more regionally important issues, but also mirror national concerns. (Denver, CO)
  

Consumer Protection

• Colorado - Attorney General
  As chief legal counsel to state government, the Attorney General is responsible for protecting the public interest, but does not serve as legal counsel or adviser to individual citizens. The Attorney General's Office is neither authorized nor able to provide legal advice, interpretation or counsel to private citizens. The Attorney General's Office provides general legal information on its web site as a courtesy to Colorado… (Denver, CO)
  
• Colorado - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Denver, CO)
  
• Colorado - Division of Securities
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… (Denver, CO)
  
• Colorado - Office of Consumer Counsel
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Denver, CO)
  
• Colorado - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Denver, CO)
  
• Colorado - State Bank Commissioner
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Denver, CO)
  
• Fair Isaac Corporation (FICO)
  Fair Isaacs Inc. is one of the largest and oldest creators of the consumer credit scoring models used by financial institutions to assess loan applicants' risk, offers very general information on credit scores. (Denver, CO)
  
• Office of Fair Housing and Equal Opportunity (FHEO), HUD
  HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws. (Denver, CO)
  

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