Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Phoenix

These are the results for consumer specific consumer resources for AZ. The listing is grouped by primary service category, then sorted alphabetically.

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Attorneys General

• Arizona - Attorney General
  The Attorney General’s Office represents and provides legal advice to most State agencies; enforces consumer protection and civil rights laws; and prosecutes criminals charged with complex financial crimes and certain conspiracies involving illegal drugs. In addition, all appeals statewide from felony convictions are handled by this Office. (Phoenix, AZ)
  

Auto

• Arizona - Department of Motor Vehicles (DMV)
  The Arizona DMV site provides information about driver's licenses and education, traffic schools, practice tests, auto titles and other auto-related topics. (Phoenix, AZ)
  
• Arizona - State Driving Law
  You will find a summary of the state driving law for your state. You will learn about violations of state driving law that could result in your driver license being suspended or revoked. (Phoenix, AZ)
  

Banking Authorities

• Arizona - Department of Financial Institutions
  The Arizona Department of Financial Institutions (AZDFI), formerly known as the Arizona State Banking Department, was originally codified in 1922 and enacted into law in 1973. AZDFI is statutorily charged with the licensing, supervision and regulation of state-chartered financial institutions and enterprises ensuring the safety and soundness of the financial services industry in Arizona. The Department also investigates complaints that are filed by consumers against… (Phoenix, AZ)
  

Better Business Bureau

• Arizona - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Phoenix, AZ)
  

Consumer Protection

• Arizona - Attorney General
  The Attorney General’s Office represents and provides legal advice to most State agencies; enforces consumer protection and civil rights laws; and prosecutes criminals charged with complex financial crimes and certain conspiracies involving illegal drugs. In addition, all appeals statewide from felony convictions are handled by this Office. (Phoenix, AZ)
  
• Arizona - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Phoenix, AZ)
  
• Arizona - Department of Financial Institutions
  The Arizona Department of Financial Institutions (AZDFI), formerly known as the Arizona State Banking Department, was originally codified in 1922 and enacted into law in 1973. AZDFI is statutorily charged with the licensing, supervision and regulation of state-chartered financial institutions and enterprises ensuring the safety and soundness of the financial services industry in Arizona. The Department also investigates complaints that are filed by consumers against… (Phoenix, AZ)
  
• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Phoenix, AZ)
  
• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Phoenix, AZ)
  
• Arizona - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Phoenix, AZ)
  

Disability Services

• Make A Wish Foundation
  This organization grants the wishes of children under the age of eighteen who are suffering from a life-threatening medical condition. (Phoenix, AZ)
  

Insurance

• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Phoenix, AZ)
  
• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Phoenix, AZ)
  

Insurance Regulators

• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Phoenix, AZ)
  

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